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Mindbody

Mindbody Reviews in May 2025: User Ratings, Pros & Cons

Empowering mind and body wellness effortlessly.

4

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Mindbody Reviews & Ratings

4

Very Good

Based on 855 ratings & 416 reviews

Rating Distribution

Excellent

(236)

Very Good

(112)

Good

(36)

Poor

(16)

Terible

(16)

Expert's Review

Mindbody has garnered a strong positive reputation over the past year, with users highlighting its outstanding platform and exceptional customer service. The software offers invaluable business insights, making it a go-to choice for fitness studios, spas, and wellness centers. Users appreciate the ease of navigation and booking through the Mindbody app, coupled ...Read more

Mindbody pros and cons

  • Excellent customer service and support, with responsive and helpful staff.

  • Rich business insights and reporting capabilities for optimizing business performance.

  • Intuitive and user-friendly software, suitable for both business owners and clients.

  • Continuous software improvements and feature enhancements to adapt to changing business needs.

  • The software can be complex and time-consuming to learn, requiring frequent support calls for assistance.

  • Limited flexibility and customizations in certain areas, such as pricing and postage options, especially for businesses in specific regions.

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Showing 251-260 out of 416

UI

User in Health, Wellness and Fitness

02/12/19

5 out of 5

"User friendly & Intuitive "

What do you like best? The appearance and ease of use. This software has always made sense to anyone who sees it and uses it. It just flies, and is laid out in such a simple manner it gives the user confidence and feelings of ease while using it. What do you dislike? I would enjoy more color customization and font size customization. What problems are you solving with the product? What benefits have you realized? It organises classes, clients and money, and acts as a cash register.

UI

User in Health, Wellness and Fitness

02/12/19

5 out of 5

"User friendly & Intuitive "

What do you like best? The appearance and ease of use. This software has always made sense to anyone who sees it and uses it. It just flies, and is laid out in such a simple manner it gives the user confidence and feelings of ease while using it. What do you dislike? I would enjoy more color customization and font size customization. What problems are you solving with the product? What benefits have you realized? It organises classes, clients and money, and acts as a cash register.

UI

User in Health, Wellness and Fitness

02/09/19

3.5 out of 5

"Good Basic Business Software for Wellness Brands"

What do you like best? - makes it easy to view a company's complete calendar - allows easy sign-in process for administrators with customers - easily accessible for customers to create accounts - makes classes easily searchable for customers What do you dislike? - limited communication options between various administrators - limited communication options between customers and administrators (no chat or email options) - if operating in multiple locations under one brand, forces user to sign ...

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UI

User in Health, Wellness and Fitness

02/08/19

1.5 out of 5

"Best for small studios not larger health clubs"

What do you like best? Multiple functions and client tools. Payroll processing and appearance. What do you dislike? Too many work arounds and too slow when checking in members and using POS Recommendations to others considering the product: Do not consider if multi-purpose health club. What problems are you solving with the product? What benefits have you realized? E-commerce capability and online scheduling

UI

User in Health, Wellness and Fitness

02/08/19

1.5 out of 5

"Best for small studios not larger health clubs"

What do you like best? Multiple functions and client tools. Payroll processing and appearance. What do you dislike? Too many work arounds and too slow when checking in members and using POS Recommendations to others considering the product: Do not consider if multi-purpose health club. What problems are you solving with the product? What benefits have you realized? E-commerce capability and online scheduling

UI

User in Health, Wellness and Fitness

02/05/19

5 out of 5

"A must use in the fitness biz"

What do you like best? Ability for MBO to be the point of sale, sign in hub, marketing one-stop shop What do you dislike? A bit antiquated and feels like a bunch of different products have been frankensteined together at times. What problems are you solving with the product? What benefits have you realized? Its a convenient place to track all things related to my studio

UI

User in Health, Wellness and Fitness

02/05/19

5 out of 5

"A must use in the fitness biz"

What do you like best? Ability for MBO to be the point of sale, sign in hub, marketing one-stop shop What do you dislike? A bit antiquated and feels like a bunch of different products have been frankensteined together at times. What problems are you solving with the product? What benefits have you realized? Its a convenient place to track all things related to my studio

AI

Administrator in Health, Wellness and Fitness

02/05/19

0.5 out of 5

"Unfortunately there isn't another software solution"

What do you like best? The class schedule page is easy to use and understand from both the client facing and user facing side. What do you dislike? The ability, or lack of really, to customize based on your workflow. Recommendations to others considering the product: Unfortunately, it's really the only software out there for gym management that does have high level capabilities. The downfall is the customization available for workflow within your gym. The reporting is horrible, there's zero ...

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AS

Andrew S

02/05/19

0 out of 5

"A Very Sneaky Business Model"

What do you like best? - It's highly excepted in the fitness community - Works with gym membership, classes, training and therapy - Clients can easily find your business What do you dislike? #1 - (This just happened) Change in rates - The reporting is all over the place - The app is glitchy and mixes up clients (search for one person and get someone different) - Can't fill out SOAP notes from the app - Waivers are horrible - You basically need to upgrade to another partnered service - Email ...

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PF

Paige F

02/01/19

5 out of 5

"LOVE IT!"

What do you like best? What I like best about mind body is it allows you to check out clients in two different ways. What do you dislike? Not linking account for people who book online who already have accounts here. I also don't like that the gift card report never works, so I can't see it. Recommendations to others considering the product: I recommend everyone to use it What problems are you solving with the product? What benefits have you realized? Allowing clients to book online and it ...

Read more

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].