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Mindbody has garnered a strong positive reputation over the past year, with users highlighting its outstanding platform and exceptional customer service. The software offers invaluable business insights, making it a go-to choice for fitness studios, spas, and wellness centers. Users appreciate the ease of navigation and booking through the Mindbody app, coupled ...Read more
Excellent customer service and support, with responsive and helpful staff.
Rich business insights and reporting capabilities for optimizing business performance.
Intuitive and user-friendly software, suitable for both business owners and clients.
Continuous software improvements and feature enhancements to adapt to changing business needs.
The software can be complex and time-consuming to learn, requiring frequent support calls for assistance.
Limited flexibility and customizations in certain areas, such as pricing and postage options, especially for businesses in specific regions.
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UI
User in Health, Wellness and Fitness
09/20/19
"Good way to stay updated"
What do you like best? Ability to filter by location/teacher/client What do you dislike? I don’t really have any real dislikes like since I am a newer instructor What problems are you solving with the product? What benefits have you realized? Ability to see clients profiles and if they are new or have birthdays is helpful
UI
User in Apparel & Fashion
09/20/19
"Wellness junkie. "
What do you like best? Finding the best wellness therapists to fit my schedule and location. I love having my yoga fitness, wellness and beauty all on one app. What do you dislike? International locations would be helpful. Like Bali. What problems are you solving with the product? What benefits have you realized? I’m a new user and excited to explore more MINDBODY offerings in the future.
AI
Administrator in Health, Wellness and Fitness
09/19/19
"Lucky to have Mindbody"
What do you like best? Mindbody is easy to use and always answers all my questions! What do you dislike? I can't think of anything. They are great! What problems are you solving with the product? What benefits have you realized? They solve everything and provide a great platform for my business.
CM
Casey M
09/19/19
"Easy to use, great exposure"
What do you like best? MindBody has been a great resource for our studio by giving us exposure and connecting us to clients! What do you dislike? I would like to be able to process more things through the app - for example, rent shoes when signing up for class instead of having to process in person. What problems are you solving with the product? What benefits have you realized? Connecting to clients
IC
Internal Consultant in Health, Wellness and Fitness
09/19/19
"Great Service"
What do you like best? I really enjoyed the bounce ball you guys gave as complimentary, What do you dislike? There is honestly that I disliked about this event. What problems are you solving with the product? What benefits have you realized? I work at a gym and our whole operations revolves around mindbody.
EM
eugenia m
09/19/19
"always use for yoga class signups"
What do you like best? I know how it works and I can navigate it easily bc all the yoga studios I go to use it! What do you dislike? cannot think of anything right now. perhaps small fonts? What problems are you solving with the product? What benefits have you realized? being able to sign up for a class online and its familiarity
JM
Jessica M
09/19/19
"I use mindbody for my business and have grown to love it"
What do you like best? I love the personal experience. Every person who has helped my through my issues has been amazing. We have an awesome Rep who is always there to solve problems. As we know technology is challenging and I have found it so helpful to have someone to call for advise. What do you dislike? Mindbody is an intricate system and hard to learn. Now that I have made it over the hump it is easier to understand. Still challenging. My least favorite problem is having to exit out of ...
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UI
User in Internet
09/19/19
"Amazing app for booking studio sessions"
What do you like best? The ease of use of the app and the flexibility of the scheduling What do you dislike? It’s sometimes hard to find the classes I want. They get booked quickly. Recommendations to others considering the product: No advise What problems are you solving with the product? What benefits have you realized? On the fly scheduling when I want to try different studios.
UI
User in Health, Wellness and Fitness
09/19/19
"MindBody is incredible! "
What do you like best? I love the ease of the platform and easy accessibility. What do you dislike? I like all the features of the online platform What problems are you solving with the product? What benefits have you realized? Helps me manage my weekly wellness life
AI
Administrator in Health, Wellness and Fitness
09/19/19
"Mindbody is functional but has room for improvement"
What do you like best? I like the ease of use for the studio owner. There are pretty good reports. What do you dislike? How clients are forced to sign up for a mindbody account instead of a studio account. Some functionality doesn't work on my phone ie entering retail information or charging clients through the webstie. What problems are you solving with the product? What benefits have you realized? How valuable are our teachers
