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Mindbody

Mindbody Reviews in May 2025: User Ratings, Pros & Cons

Empowering mind and body wellness effortlessly.

4

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Mindbody Reviews & Ratings

4

Very Good

Based on 855 ratings & 416 reviews

Rating Distribution

Excellent

(236)

Very Good

(112)

Good

(36)

Poor

(16)

Terible

(16)

Expert's Review

Mindbody has garnered a strong positive reputation over the past year, with users highlighting its outstanding platform and exceptional customer service. The software offers invaluable business insights, making it a go-to choice for fitness studios, spas, and wellness centers. Users appreciate the ease of navigation and booking through the Mindbody app, coupled ...Read more

Mindbody pros and cons

  • Excellent customer service and support, with responsive and helpful staff.

  • Rich business insights and reporting capabilities for optimizing business performance.

  • Intuitive and user-friendly software, suitable for both business owners and clients.

  • Continuous software improvements and feature enhancements to adapt to changing business needs.

  • The software can be complex and time-consuming to learn, requiring frequent support calls for assistance.

  • Limited flexibility and customizations in certain areas, such as pricing and postage options, especially for businesses in specific regions.

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Showing 201-210 out of 416

AI

Administrator in Education Management

09/19/19

3.5 out of 5

"gets the job done"

What do you like best? the ability to book services and purchase products myself, as a business owner it allows me to compare my sales from previous years. What do you dislike? As a language school owner sometimes is difficult to use some features for my business. Ex: I;d like to start getting some donations from students to offer a scholarships and the software does not allow me to do it. I would also like that my teachers can call clients without sharing their information. What problems ...

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AI

Administrator in Entertainment

09/19/19

3.5 out of 5

"Great for registrations but reporting is challenging "

What do you like best? Registering clients is really simple. We rely heavily on volunteers for basic front desk customer service responsibilities, and they are all able to pick up the process within just one shift. What do you dislike? Reports are really challenging..accrual versus cash and missing radial buttons for AMEX, unresponsive service reps. We just had a really difficult time with our audit because of this. What problems are you solving with the product? What benefits have you ...

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AI

Administrator in Education Management

09/19/19

3 out of 5

"language school "

What do you like best? the app and the promo feature. The ability to see our yearly revenew What do you dislike? that is not gear to my business. As a s language school I feel left out and I;d like to have the ability to modify the language to my needs. What problems are you solving with the product? What benefits have you realized? payroll and business management

AI

Administrator in Health, Wellness and Fitness

09/18/19

4.5 out of 5

"Useful, but could be better"

What do you like best? Visually clean, and can be linked up to other software seamlessly. What do you dislike? Many things cannot be customized for ease of use. Room selection is not necessary for our salon use, but MindBody requires it and it can be cumbersome when scheduling/modifying appointments. What problems are you solving with the product? What benefits have you realized? Keeps our books organized.

UI

User in Health, Wellness and Fitness

09/18/19

4 out of 5

"Mindbody has good features but needs some work "

What do you like best? Scheduling appointments is easy. The notes feature under appointments. What do you dislike? Rescheduling appointments for different days is difficult. It also could be more user friendly. What problems are you solving with the product? What benefits have you realized? Benefits include using the clock in feature.

UI

User in Health, Wellness and Fitness

09/16/19

1.5 out of 5

" Not for monthly subscription "

What do you like best? Love the app for first time users, and as a customer! What do you dislike? Not for reacurring payments and monthly memberships. Recommendations to others considering the product: Only for guests. Not memberships. What problems are you solving with the product? What benefits have you realized? Syncing with gym app

UI

User in Health, Wellness and Fitness

09/16/19

1.5 out of 5

" Not for monthly subscription "

What do you like best? Love the app for first time users, and as a customer! What do you dislike? Not for reacurring payments and monthly memberships. Recommendations to others considering the product: Only for guests. Not memberships. What problems are you solving with the product? What benefits have you realized? Syncing with gym app

AI

Administrator in Health, Wellness and Fitness

09/13/19

4.5 out of 5

"Booker review "

What do you like best? Makes it easy for booking appointments, taking payment, running reports, time keeping and much more all in one place. What do you dislike? It can be glitchy sometimes. There will be days that the website won’t work for about 5-10 minutes and then starts back up. Doesn’t happen often but it can be a pain when it’s a busy day. What problems are you solving with the product? What benefits have you realized? There are new things I find out all the time about the software ...

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UI

User in Hospital & Health Care

09/12/19

3.5 out of 5

"A clear scheduling system to connect all coworkers"

What do you like best? I think the best part about mind body is that you can easily have patients schedule appointments through the system and then confirm them whether on your phone or desktop! What do you dislike? I think the “retail” function is not only redundant to the “check out” function, but is much worse/slower at performing. What problems are you solving with the product? What benefits have you realized? We schedule urgent care clients through the MB system. I think this is much ...

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UI

User in Health, Wellness and Fitness

09/03/19

5 out of 5

"Without a doubt, the most seamless user experience."

What do you like best? Intuitive user interface, clearly lots of attention paid to visual appear, navigation and ease of use. Updates are not too frequent but always powerful. What do you dislike? Out of the box solution. So common in the industry, users love the continuity across gyms. Recommendations to others considering the product: Dont think twice; you won't look back. Keep the main thing the main thing; keep your focus on what you do best while allowing MINDBODY to let you shine in ...

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].