Mindbody Reviews in August 2026: User Ratings, Pros & Cons
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Mindbody Reviews & Ratings
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Spotsaas Editor’s POV
Mindbody is built for fitness studios, spas, and wellness centers that need client management, class scheduling, and payment processing in one platform. The app handles booking, staff management, and basic reporting. Verify during your demo that the reporting features match your specific metrics—users report the standard reports cover occupancy and revenue, but ...Read more
Mindbody pros and cons
Support staff are responsive and knowledgeable.
Reporting and business insights help owners track and optimize performance.
Software is accessible for both business owners and clients.
The platform receives regular feature updates and improvements.
The software has a steep learning curve and often requires support calls to resolve issues.
Customization is limited in areas like pricing structures and postage options, particularly for businesses in certain regions.
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Showing 11-20 out of 436
C
customer
01/08/26
Helpful Intro to New Tools
Nayara was helpful in breaking things down and explaining any questions I had.
KK
Karissa Koh
01/08/26
Awesome support from Karissa
Awesome support from Karissa! She has made my transition to MINDBODY so smooth. She was so very helpful and knowledgable!
L
Lionel
01/08/26
Rhodah is so accommodating and is…
Rhodah is so accommodating and is absolutely lovely. Make the process really simple and easy
S
Sasha
01/05/26
Tina was so accommodating
Tina was so accommodating! She listened to my concerns and foound solution for them. She was extremely patient with me. I never felt rush or none of my concerns were over looked. She paid great attention to details .
A
Alyssa
12/31/25
Highly recommend
I recently completed a training with MINDBODY for my new business software, and it was a great experience. My trainer, Merlin, was very friendly, thorough, and genuinely helpful. She explained everything clearly, answered all of my questions, and made sure I felt confident navigating the system by the end of the session. I appreciated her patience and knowledge, and the training felt well-organized and efficient. Highly recommend MINDBODY’s onboarding support.
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Danielle
12/30/25
Wonderful service
Our representative, Merlin, helped us to navigate the process with ease. True professionalism all around and wonderful service!
L
Latorria
12/29/25
This is a great opportunity, the employees are really helpful and nice. They will get you on the right track.
They are helpful and ready to work. They make sure you are on the right track, teach you everything you need to know. Step by step, they want to make sure everything is right.
S
Sivananda
12/28/25
Excellent service
Excellent service and answers to all our questions.
A
Amanda
12/23/25
Nathalia Birro was helpful...
Nathalia Birro was helpful in working on the problems I'm currently having. We focused on what is most important for me and the clients at this time.
PD
Pedro De Paula e Assis
12/21/25
5 stars for Mia
5 stars for Mia! Extremely helpful and attentive to detail. She's been making our rebranding transition so much smoother. Thanks Mia!
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].