Mindbody Reviews in August 2026: User Ratings, Pros & Cons
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Mindbody Reviews & Ratings
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Spotsaas Editor’s POV
Mindbody is built for fitness studios, spas, and wellness centers that need client management, class scheduling, and payment processing in one platform. The app handles booking, staff management, and basic reporting. Verify during your demo that the reporting features match your specific metrics—users report the standard reports cover occupancy and revenue, but ...Read more
Mindbody pros and cons
Support staff are responsive and knowledgeable.
Reporting and business insights help owners track and optimize performance.
Software is accessible for both business owners and clients.
The platform receives regular feature updates and improvements.
The software has a steep learning curve and often requires support calls to resolve issues.
Customization is limited in areas like pricing structures and postage options, particularly for businesses in certain regions.
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J
Jenna
01/15/26
Tina does a great job explaining…
Tina does a great job explaining everythin!
LJ
Laurel Judd
01/15/26
Stay with Mindbody
I left Mindbody and boy was that a mistake! I am back with them and I couldn't be happier!
S
Susan
01/14/26
My expedience with Julio was great.
My expedience with Julio was great.
P
Pedro
01/14/26
Natalie was extremely helpful and…
Natalie was extremely helpful and attentive to detail. I feel like a pro at Attentive now thanks to her.
MP
Marie Perrotta
01/13/26
Maree was exceptional in supporting me…
Maree was exceptional in supporting me through the Attentive upgrade.Her patience and efficiency were amazing.I'm not too tech savvy, but nothing was too much trouble for Maree. Anything I was unsure about, she walked me through step by step, always more than happy to help and explain things.Her efficiency is incredible also. She doesn't miss a beat, is 100% focused on each and every task we're working on, seeing it through to completion, helping me with the things that were too hard for ...
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J
Julie
01/13/26
The onboarding experience is great
The onboarding experience is great. Mindbody reaches out to us proactively. Each specialist is so helpful and available. Going out of their way to help us.
ZS
Zarabi, Sharon
01/12/26
Ingrid ortiz has been super helpful in…
Ingrid ortiz has been super helpful in assisting all of our needs to help elevate our business. she has been responsive and very patient with questions and communications. she summarizes all of our discussions as an added resource for utilization.
RC
Rebecca Costa
01/12/26
Yasmeen what very helpful in walking me…
Yasmeen what very helpful in walking me through changing my logo and double checked to make sure all was well.
C
customer
01/12/26
Every time I work with a customer…
Every time I work with a customer representative from MindBody. They are extremely knowledgeable and friendly. They do not rush anything and we always seek to be solution together.
IT
Island Taekwon-Do Centre
01/09/26
A Truly Supportive Account Manager
Karissa has been absolutely wonderful to work with. She took the time to truly understand our business needs and patiently walked us through how Mindbody could support us during a major transition as I will be helping my dad move the business onto a new system.She was clear, responsive, and incredibly supportive throughout the entire process, always listening to our concerns and offering practical, thoughtful solutions. We never felt rushed or pressured, only guided.We’re very grateful for ...
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].