Mention Me Review: Is It The Right Customer Advocacy Software For Your Team?
Best for SMB teams · Mid-market
GDPRMention Me offers custom pricing plan
Farfetch
eve
Ocado Zoom
HuleTrusted by teams including Farfetch
Overview
Pricing
Features
Buyer feedback
Alternatives
Customers
Media
Security & Compliance
Support
FAQ
Blogs
What is Mention Me?
Mention Me is a customer advocacy platform that lets companies engage every customer and turn positive experiences into referrals. Customers can tag others on social media, review sites, or email and connect those interactions to conversations with friends and family, generating brand advocates and incremental sales.
Pricing
Mention Me offers custom pricing plan
Best For
Built for growing teams, from small businesses to mid-market
Security & Compliance
GDPRData residency:🇺🇸
Mention Me Software Demo
Mention Me was reviewed internally using user feedback, in-house testing, and market research to assess its performance, reliability, and user experience. Learn how we review products and our evaluation process.
Who should consider Mention Me
- Team types
- Individuals, Medium Business
Why teams choose Mention Me
Broad engagement strategy captures diverse customer voices.
Strong focus on storytelling enhances brand connection.
Effective social media integration boosts visibility.
Is Mention Me right for you?
Best for driving customer referrals through engaging advocacy campaigns.
Choose Mention Me if
- You want to convert customers into brand advocates via social sharing and tagging.
- You need real-time tracking and easy campaign optimization for referral programs.
- You value proactive, responsive account management support during implementation.
Consider alternatives if
- You require a solution focused on a small, select group of advocates only.
- You need extensive integrations or advanced analytics beyond referral tracking.
What buyers should know before choosing Mention Me
Mention Me stands out as a powerful referral platform that excels in customer acquisition and retention. Users praise the platform for its efficient features and user-friendly interface, allowing for easy campaign optimization and real-time tracking.
The responsive account managers receive high praise for their proactive communication and support, ensuring a smooth experience for users. Feedback highlights the platform's effectiveness in driving ROI and providing valuable data insights for the user.
Additionally, the platform's ease of integration and quick support have been commended by users. While some minor issues like difficulty in changing designs and potential challenges in controlling referral authenticity were mentioned, these aspects did not overshadow the overall positive feedback.
Overall, Mention Me is described as a valuable tool for marketing teams, offering a seamless referral marketing solution with great support and impactful results. Users appreciate its clear performance tracking, customization options, and the opportunity it provides for increasing customer acquisition rates.
Mention Me pros and cons
- Mention Me pros
Broad engagement strategy captures diverse customer voices.
Strong focus on storytelling enhances brand connection.
Effective social media integration boosts visibility.
- Mention Me cons
Requires active social media engagement.
May need additional resources for analytics.
Ready to try it?
Get started with Mention Me
Connect with the team for a personalised demo.
Still comparing?
See how it stacks up
Compare Mention Me side-by-side with top Customer Advocacy Software alternatives.
What is the pricing of Mention Me?
Mention Me uses custom pricing — plans are tailored to your team size and needs. Contact them for a quote.
Mention Me Pricing Plans
Weighing your options?
Not sure if Mention Me fits your budget?
Mention Me reviews and ratings
Buyer sentiment
Buyer sentiment is positive across 25 reviews, with strong overall satisfaction.
What buyers like
- Easy implementation, great onboarding, and quick support.
- Clear platform design with user-friendly interface.
- Responsive and proactive account management team.
Common complaints
- Difficulty in accessing additional tech support.
- Limited guidance for integration without a large in-house tech team.
- Some users find setting up codes and linking with platforms challenging.
Are you using Mention Me?
- See if Mention Me fits your business
- Real pricing — no sales pressure
- A demo or quick answers, your call
Step 1 of 4
How big is your team?
We tailor recommendations to companies your size.
What are the features of Mention Me?
A/B testing, also known as split testing, is a marketing experiment in which you divide your audience to test various campaign versions and…
Analytics is a math-based field that aims to uncover patterns in marketing data to gain actionable knowledge that can be used in your market…
Customer engagement is a metric that measures how well a company interacts with its consumers at all points in their lives. Customers may he…
Segmentation is dividing a market into separate consumer groups with comparable characteristics. It's an integral aspect of any customer str…
Social sharing is a feature found in many software applications that allows users to easily share content with others on various social medi…
Mention Me security and data handling
Key compliance certifications and security features for IT and security teams evaluating Mention Me.
Certifications
Security features
Developer & data
Alternatives to Mention Me
Mention Me Customers
Farfetch
eve
Ocado Zoom
Hule
Mention Me Support Options
Frequently Asked Questions About Mention Me
Common questions buyers ask before choosing Mention Me.
Mention Me is a Customer Advocacy Software. Mention Me offers Social Sharing, Customer Engagement, Segmentation, A/B Testing and many more functionalities.
Mention Me is a strong fit if: You want to convert customers into brand advocates via social sharing and tagging.; You need real-time tracking and easy campaign optimization for referral programs.. Consider alternatives if: You require a solution focused on a small, select group of advocates only.; You need extensive integrations or advanced analytics beyond referral tracking..
Buyers commonly note the following limitations of Mention Me: Requires active social media engagement.; May need additional resources for analytics..
Some top alternatives to Mention Me includes InviteReferrals, Extole, Friendbuy, ReferralMagic and Referral Rock.
Mention Me offers Quotation Based pricing model
The starting price is not disclosed by Mention Me. You can visit Mention Me pricing page to get the latest pricing.
Ready to try it?
Get started with Mention Me
Get connected with the team for a personalised demo.
About the reviewer
Rajat Gupta is the founder of Spotsaas. Over the past two years, he has reviewed 2,000+ tools across CRM, HR, AI, and finance — applying hands-on product research and a background in commerce and the CFA program to evaluate software through a business and ROI lens. His goal: help teams make software decisions they won't regret.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].