Mention Me Review: Is It The Right Customer Advocacy Software For Your Team?
Best for SMB teams · Mid-market
GDPRMention Me offers custom pricing plan
Farfetch
eve
Ocado Zoom
HuleTrusted by many companies including Farfetch
Overview
Pricing
Buyer feedback
Alternatives
Customers
Media
Security & Compliance
Support
FAQ
Blogs
What is Mention Me?
Mention Me is a customer advocacy platform that allows companies to engage with every customer, not just a select few. It help consumers tell meaningful stories about their experiences with the company that convert into brand advocates, increased engagement, and ultimately more sales. Mention Me does this by providing customers with the ability to easily tag user on social media, review sites or email and link these to the conversations they're having with their friends and family.
Pricing
Mention Me offers custom pricing plan
Best For
Built for growing teams, from small businesses to mid-market
Security & Compliance
GDPRData residency:🇺🇸
Mention Me Software Demo
Mention Me was reviewed internally using user feedback, in-house testing, and market research to assess its performance, reliability, and user experience. Learn how we review products and our evaluation process.
Who should consider Mention Me
- Team types
- Individuals, Medium Business
Why teams choose Mention Me
Broad engagement strategy captures diverse customer voices.
Strong focus on storytelling enhances brand connection.
Effective social media integration boosts visibility.
Is Mention Me right for you?
Best for driving customer referrals through engaging advocacy campaigns.
Choose Mention Me if
- You want to convert customers into brand advocates via social sharing and tagging.
- You need real-time tracking and easy campaign optimization for referral programs.
- You value proactive, responsive account management support during implementation.
Consider alternatives if
- You require a solution focused on a small, select group of advocates only.
- You need extensive integrations or advanced analytics beyond referral tracking.
What buyers should know before shortlisting Mention Me
Mention Me stands out as a powerful referral platform that excels in customer acquisition and retention. Users praise the platform for its efficient features and user-friendly interface, allowing for easy campaign optimization and real-time tracking.
The responsive account managers receive high praise for their proactive communication and support, ensuring a smooth experience for users. Feedback highlights the platform's effectiveness in driving ROI and providing valuable data insights for the user.
Additionally, the platform's ease of integration and quick support have been commended by users. While some minor issues like difficulty in changing designs and potential challenges in controlling referral authenticity were mentioned, these aspects did not overshadow the overall positive feedback.
Overall, Mention Me is described as a valuable tool for marketing teams, offering a seamless referral marketing solution with great support and impactful results. Users appreciate its clear performance tracking, customization options, and the opportunity it provides for increasing customer acquisition rates.
Mention Me pros and cons
- Mention Me pros
Broad engagement strategy captures diverse customer voices.
Strong focus on storytelling enhances brand connection.
Effective social media integration boosts visibility.
- Mention Me cons
Requires active social media engagement.
May need additional resources for analytics.
Ready to try it?
Get started with Mention Me
Connect with the team for a personalised demo.
Still comparing?
See how it stacks up
Compare Mention Me side-by-side with top Customer Advocacy Software alternatives.
What is the pricing of Mention Me?
Mention Me uses custom pricing — plans are tailored to your team size and needs. Contact them for a quote.
Mention Me reviews and ratings
Buyer sentiment
Buyer sentiment is mixed to positive across 25 reviews, with clear strengths and a few common watchouts.
What buyers like
- Easy implementation, great onboarding, and quick support.
- Intuitive platform design with user-friendly interface.
- Responsive and proactive account management team.
Common complaints
- Difficulty in accessing additional tech support.
- Limited guidance for integration without a large in-house tech team.
- Some users find setting up codes and linking with platforms challenging.
What users are saying
AU
Anonymous User
08/21/23
"Great Referral platform with great features"
What do you like best about Mention Me? MentionMe provides an efficient means to acquire customers, account managers are very responsive and proactive.
AU
Anonymous User
08/11/23
"Great!"
What do you like best about Mention Me? Our account manager John Taylor has been brilliant—excellent communication, speedy replies, and always helping ...
Read more
KB
Kirsty B
08/11/23
"Excellent user experience"
What do you like best about Mention Me? The versatility and the fact that you can test and make tweaks to your campaigns to make sure you are leading ...
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AR
Angela R
07/31/23
"Highly recommend Mention Me for driving both customer acquisition and retention"
What do you like best about Mention Me? ROI is easily proven. Very well organised platform, with supportive team. What do you dislike about Mention Me?
AU
Anonymous User
11/21/22
"I have had a very positive experience of the team at Mention Me"
What do you like best about Mention Me? Monthly catch up with the team to track the progress of the referral system and insight into what can be ...
Read more
AU
Anonymous User
11/18/22
"Great experience"
What do you like best about Mention Me? Great account manager, always helpful and good communication! John is the best What do you dislike about ...
Read more
Mention Me security and data handling
Key compliance certifications and security features for IT and security teams evaluating Mention Me.
Certifications
Security features
Developer & data
Alternatives to Mention Me
Mention Me Customers
Farfetch
eve
Ocado Zoom
Hule
Mention Me Support Options
Frequently Asked Questions About Mention Me
Common questions buyers ask before choosing Mention Me.
Mention Me is a strong fit if: You want to convert customers into brand advocates via social sharing and tagging.; You need real-time tracking and easy campaign optimization for referral programs.. Consider alternatives if: You require a solution focused on a small, select group of advocates only.; You need extensive integrations or advanced analytics beyond referral tracking..
Buyers commonly note the following limitations of Mention Me: Requires active social media engagement.; May need additional resources for analytics..
Some top alternatives to Mention Me includes ReferralCandy, Tapfiliate, Incentivit, Referral Rock and ERIN.
Mention Me offers Quotation Based pricing model
The starting price is not disclosed by Mention Me. You can visit Mention Me pricing page to get the latest pricing.
Ready to try it?
Get started with Mention Me
Get connected with the team for a personalised demo.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].