ManyChat Reviews in July 2026: User Ratings, Pros & Cons

You are dear friends to me

Valid and intuitive system for managing chats automated by bots as well as sometimes, and if you want, integrated with AI. I always recommend it anyway

Love how practical it is.

Date of experience: November 04, 2024

Manychat is easy to use and an…

Manychat is easy to use and an incredibly useful tool for business owners. By setting up Manychat responses I don't have to be engaged in my business socials after hours which I love.

Manychat is doing excellent really

Manychat is doing excellent really. They help us automate our chats.

O manychat é fantastico

O manychat é fantastico! Melhor empresa de automação para redes sociais.

Unprofessional Service with Unreliable Platform – Disruption to an 8-Figure Business

We’ve been using ManyChat for our Instagram integration, and it's been a disaster. Their platform recently deleted our entire inbox with over 30,000 sorted opportunities – a massive loss in potential for an 8-figure company like ours. This disruption has put our business on hold, and their "support" has been worse than non-existent. They offer no live chat or direct support, only slow email responses that are useless in urgent situations. ManyChat is also far from user-friendly; navigating ...

Mixed feelings

I can't live without Manychat, but it's so glitchy. Automations often don't work and it's not super straight forward to use.

More time to create content

I love using Manychat because I don't have to spend hours on Instagram giving answers to my thousands of followers. I can set up automation in advance and just check in on the app only a couple times a day. This gives me more time to create new content, instead of babysitting my published content.

gooooooood

Date of experience: October 26, 2024

I find MC to be a not user-friendly

I find MC to be a not user-friendly. I constantly need help from other sources (ie, mentor coaches, friends, YouTube, etc)... find it very frustrating that I have to go that route. Just wish it was easier to understand and use.