ManyChat Reviews in July 2026: User Ratings, Pros & Cons

One of the best tools out there!

Every month I can't believe such an amazing tool that works without any bugs or issues costs this little! I simply live Manychat

Manychat is a very powerful tool

Manychat is a very powerful tool, especially when one integrates with other software. It is not only easy and user friendly, the automation helps businesses improve sales and reduce the costs. What else would a small business need?.I would highly recommend this platform.

Manychat is the reason my IG was suspended

Manychat looked like it was going to be the solution to my problems. However, I was wrong. Instagram kept sending me notices that it was sensing automation which is against their policies. I went to manychat support and it said to refresh permissions which I did several times. Well finally my account on Instagram was suspended. I don’t run any other automations to the account. I contacted Manychat once more for assistance and they sent my refund. No explanation. No justification. Just sent ...

Worst support service ever

You literally can't send them an email for support unless you're paying for the pro plan. And finding a free support ticket is even harder, try learning what having a free tool means from Capcut or Canva.

Very dissapointed about service.

Very disappointed about service. Take always few days or weeks to get answer (yes : i said weekS). Moreover, a bug happened to Facebook and Manychat did'nt send any notification from their customer to wrote them it. During this time, i spent 150$ on ads each days during 6 days. I contact them to ask about the issue. Of course, no refund, no gesture commercial. So at the end : they don't took any responsibility (even if they didnt send any email)

Incredible

Incredible, revolutionary, multi-purpose and GENIUS tool. I love you Manychat. Thanks for existing.

Idk how you can put less than 4 stars here

I run AI Automation Agency for different industries, and usually I don’t leave reviews. But when I saw 3,8 average here, I was shocked. Like, what you guys consider as a 5-star tool then? Manychat is the only tool that I can fully rely on in our agency. We use about 10 different chatbot building and automation tools and Manychat is the most reliable one. And I am grateful the price is still low, because they can easily double it for everything they provide for users. Someone wrote about ...

Manychat has been a game changer for me…

Manychat has been a game changer for me so far! Very useful tool for my Instagram account :)

Helps me every day with my Instagram…

Helps me every day with my Instagram account

Thiefs they are. No customer service to help us!

They stole money from my card today. Have emailed them several times to get their help as it's quite difficult to get to use. And to say "stop trying to charge money" You should be ashamed of your self!!