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ManyChat - Bot Platforms Software

ManyChat Reviews in July 2026: User Ratings, Pros & Cons

Boost sales and engage customers with ManyChat.

4.07

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Starts from $10 / Month, also offers free forever plan

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ManyChat Reviews & Ratings

4.07

Very Good

Based on 322 ratings & 322 reviews

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Rating Distribution

Excellent

(224)

Very Good

(27)

Good

(11)

Poor

(7)

Terrible

(53)

Spotsaas Editor’s POV

ManyChat provides a comprehensive platform for building interactive chatbots, making it easy for businesses to engage with customers. However, its reliance on Facebook Messenger may limit its usability for some.Read more

ManyChat pros and cons

  • Two-way conversations

  • Drag-and-drop interface

  • Lead generation

  • Real-time customer interaction

  • Limited integrations

  • Basic analytics

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Showing 201-210 out of 322

AI

Administrator in Marketing and Advertising

09/01/20

5 out of 5

"It's great. Simple to use, powerful features, brings results."

What do you like best? There is a small learning curve, for me, this is one of the most important things when I look for new tools to use. What do you dislike? Sometimes I see some bugs, like when new messages are not triggered when users take the requested steps. What problems are you solving with the product? What benefits have you realized? Great open rates and direct communication with my community.

SI

Sarah I

08/28/20

5 out of 5

"Amazing Software for audience Building online."

What do you like best about Manychat? I Love how easy the interface is to navigate and how they making good updates to the platform. Also, I love the ability of the platform to integrate with different other tools. I also like the visual flow builder especially how it makes all the steps in the chatbot funnel visible. What do you dislike about Manychat? Haven't found anything yet that I dislike yet. Recommendations to others considering Manychat: Amazing platform for Beginners and also ...

Read more

SW

Stephen Warner

08/27/20

5 out of 5

Love ManyChat

Love ManyChat - works hard to ensure compliance with Facebook's policies, has amazing user support in the ManyChat Community Facebook group. This is a game changer and something I recommend to every client I work with!

JC

Juan camilo G

08/26/20

5 out of 5

"Escalate your business"

What do you like best about Manychat? A bot never gets frustrated. A bot never get tired. Bot do what you tell him to do. Having a bot is not only about optimizing your time, I gives the possibility to test and optimice sales. And offcourse, get focused in real interested buyers. What do you dislike about Manychat? Sometimes the bot doesn't raise. And somehow, the Flows downgrade for no particular reason. Recommendations to others considering Manychat: Be patient, learn, test and improve a ...

Read more

S

Scissors ✂️

08/20/20

3 out of 5

Great idea, really confusing layout

Love the idea of Manychat and it feels like it has so much potential. Still gives the option of "talk to a human" on my flows - not good when this is usually unmanned - I think this is a default setting, has lost me a few leads :( Hopefully, as it develops things will improve!

RI

Ruben I

08/20/20

5 out of 5

"The Online Business Industry Can't Survive Without This"

What do you like best about Manychat? The high amount of lead engagement and easy setup What do you dislike about Manychat? Actually we can't complain! Our lives are a lot better with them, they're so affordable that you can't dislike anything Recommendations to others considering Manychat: Just Test it! You will fall in love for this What problems is Manychat solving and how is that benefiting you? Lead Generation and customer support

EG

Evripides G

08/18/20

5 out of 5

"No.1 Messenger Marketing Platform"

What do you like best about Manychat? The team behind manychat, is always willing to help out. ManyChat is always at the frontlines of Messenger Marketing allowing us to serve our customers the best What do you dislike about Manychat? Absolutely nothing. Even if I dislike something, you just submit it on their feedback backlog and the team gets back to it ASAP. What problems is Manychat solving and how is that benefiting you? I'm helping my clients boost their ROI and save a tremendous ...

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AI

Agency in Supermarkets

07/29/20

5 out of 5

"the new tool for omnichannel marketing"

What do you like best? Love the interface, surface, the versatile functions and exchange/integrations. its the best way to do an adaptive survey and react according to the users input differently What do you dislike? limited functionality of formulas, reacts slow in browser, not independent of Facebook What problems are you solving with the product? What benefits have you realized? got new client and a learn a new field

AU

Anonymous User

07/29/20

5 out of 5

"the new tool for omnichannel marketing"

What do you like best about Manychat? Love the interface, surface, the versatile functions and exchange/integrations. its the best way to do an adaptive survey and react according to the users input differently What do you dislike about Manychat? limited functionality of formulas, reacts slow in browser, not independent of Facebook What problems is Manychat solving and how is that benefiting you? got new client and a learn a new field

MS

Mario S

07/28/20

5 out of 5

"The best Messenger Chatbot service!"

What do you like best about Manychat? Support is great and everything works smoothly! What do you dislike about Manychat? Lack of some features, as sending many photos at the same time Recommendations to others considering Manychat: Just go for it! What problems is Manychat solving and how is that benefiting you? I use it for customer support, email & phone collection and campaigns

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].