ManyChat Reviews in July 2026: User Ratings, Pros & Cons

"Was able to do everything necessary that I wanted to do."

What do you like best about Manychat? The flow feature that allows me to connect chatbots to Customers. What do you dislike about Manychat? How extremely difficult and a pain it is to fix bugs and minor issues in the flow. ManyChat does not have an over the phone option. You must email back and forth your problems with your flow. Recommendations to others considering Manychat: If you want to use chatbots and automation, ManyChat is definitely the go. I’d definitely recommend to others to ...

"Was able to do everything necessary that I wanted to do."

What do you like best? The flow feature that allows me to connect chatbots to Customers. What do you dislike? How extremely difficult and a pain it is to fix bugs and minor issues in the flow. ManyChat does not have an over the phone option. You must email back and forth your problems with your flow. Recommendations to others considering the product: If you want to use chatbots and automation, ManyChat is definitely the go. I’d definitely recommend to others to have PRE-used templates ...

"Totally recommended, serve your customers always."

What do you like best about Manychat? What we like the most is the fact that communication is persistent, that is, if we are not present when the user wants to chat, we do not lose their contact information. We also like the ease of designing conversation flows. What do you dislike about Manychat? What we do not like is that the user must use a Facebook account to communicate with us. Recommendations to others considering Manychat: It is a good experience, this will help you a lot with your ...

"The Most User Friendly Tool for Building Chatbots"

What do you like best about Manychat? I like the flow builder, all the options of messages. Loved when they added conditioning and smart delays. Makes it easy to build. What do you dislike about Manychat? For now only that we can't add SMS from different countries, we have to pick only one... What problems is Manychat solving and how is that benefiting you? Helping automate processes, deliver lead magnets, and course info, it's so helpful for reminders too. We have increased our engagement ...

"Messages lickedy split"

What do you like best about Manychat? I liked the low learning curve as well as it's ease of use. It makes communicating with customers easy peasy. Would definitely recommend What do you dislike about Manychat? They change the look on occasion. I don't like change What problems is Manychat solving and how is that benefiting you? Customer communication and an easy way to measure roi

"Manychat is the most user friendly tool to build Chatbots. Period."

What do you like best about Manychat? The flow building tool is so initiative. The ability to use pick-whips and click to add elements in a non-linear fashion allows a user to take complex designs and build quickly. The Google Sheet plugins has multiple ways to both push or pull data which allows for you to keep data in an external tool. The fact that you can do all of this without coding is amazing. What do you dislike about Manychat? The conditional blocks could use a bit UX work. The ...

"Easy to use and affordable price"

What do you like best about Manychat? Manychat is the easiest messenger bot right now. You can use this bot without any technical skills for basic purpose and they also provided tutorial to use it. The most important thing that's make ManyChat is the best platform is, you even can create amazing bot with free plan. With free plan you can create the entire bot and can use almost everything inside your dashboard. What do you dislike about Manychat? There is have limitations to use ManyChat ...

"My Assistant"

What do you like best about Manychat? It is good time response our guest when they visit our page online. Messenger will reply them and notice me. Then I will be at the position. What do you dislike about Manychat? Not for now. it is good enough to run the business. But still learn the tools how to use it. What problems is Manychat solving and how is that benefiting you? As I mentioned , it is good for our business talk with our guset when they are first contact. And they know we are ...

"Nice step into the future of communication"

What do you like best about Manychat? Is a very easy to understand app. Very powerful. And integrates very well with Facebook. The free version is very good and I am very much decided to go Pro in the near future. What do you dislike about Manychat? I would like have more features, but I believe that ManyChat will keep growing. So I am comfortable on waiting. SMS and email marketing are still not available in Portugal... Recommendations to others considering Manychat: As far as my ...

"Very useful for small business"

What do you like best about Manychat? Since our agency is focused in providing marketing solutions for small business, ManyChat (even in its free versions) help us delivery great services to our clients. What do you dislike about Manychat? I believe that it could have some business manager or agencies panel, in order to for a better account management. What problems is Manychat solving and how is that benefiting you? Manychat helped us develop simple lead generation and customer service ...