ManyChat Reviews in July 2026: User Ratings, Pros & Cons

"The Best Lead Generation Tool We Have Used So Far in terms of Ease of Use"

What do you like best about Manychat? ManyChat's user experience makes it super simple for our team to map out the funnel and even make adjustments right away. And to think that some members of our team aren't tech savvy but can follow really simple instructions from the free course PLUS the support team is the best! They have answered all of our questions in less than 10 minutes whereas it would take us hours on other tools or worse, get ignored. I also love ManyChat being an all-in-one ...

"The Chat Boot there is!"

What do you like best about Manychat? Friendly user! It lessens workload on my part as it will be the one to the follow ups and answering for me. What do you dislike about Manychat? Of course, it will say the same thing even if the question is not related. What problems is Manychat solving and how is that benefiting you? Complicated questions of course cannot be handled by ManyChat and therefore I still have to do it myself.

"ManyChat helped me respond to my clients while I am away."

What do you like best about Manychat? I liked the automation function where I can set the responders for my clients. What do you dislike about Manychat? I dislike the fact that for every page, you have to pay a separate subscription to upgrade to Pro What problems is Manychat solving and how is that benefiting you? The auto-responder function solved my response problem to my clients. I am not worried to sleep peacefully at night because I know, my client's queries will be responded real time.

Beware of this company

Beware of this company. This is the first company that I have came across that need approval for cancellation. And best of all, they will just ignore your cancellation request and resulted I have to cancel my credit card for further charges. Well done Manychat!

Beware of this company

Beware of this company. This is the first company that I have came across that need approval for cancellation. And best of all, they will just ignore your cancellation request and resulted I have to cancel my credit card for further charges. Well done Manychat!

"Very easy to use"

What do you like best about Manychat? The user experience is very easy, very straightforward. Even non-techie people like me can do it. Everything from the UX to implementation is very simple and easy to do. They also provide a very comprehensive Free plan which helps micro-businesses such as mine thrive. They also don't bug you to upgrade to a paid account which is also good - It makes me want to consider more to get their paid plan.. but maybe in the near future when my business is more ...

Perfect for all Business

This system is very useful because it will help you save more time. You can set up the message or action base on your needs. So meaning you can work more tasks at the same time the bot is working properly and effectively. It will also help you to eliminate the information and connect to the right person that your looking for.Perfect performance for me and it easy to understand the guideline.Thank you for helping my small business to operate like a big one.

"Agency Owner"

What do you like best about Manychat? it is very versatile and with integration your options are endless... What do you dislike about Manychat? Based on my personal experience im good with it so far Recommendations to others considering Manychat: It has all you may need to improve your business What problems is Manychat solving and how is that benefiting you? to create qualify data base for businesses and highly effective lowcost retargeting campaings

"Это даёт максимальный результат в минимальные сроки"

What do you like best? Выполнять сложные задачи, которые с наружи кажутся простыми и понятными. What do you dislike? Когда слишком усложняют вопросы, которые можно решить проще и быстрей. Recommendations to others considering the product: Это простая профессиональная программа позволяет решать сложные и важные задачи простыми способами максимально эффективно. Для того что бы пользоваться мени чатом эффективно лучше всего получать знания и применять их на практике. What problems are you ...

"It's great. Simple to use, powerful features, brings results."

What do you like best about Manychat? There is a small learning curve, for me, this is one of the most important things when I look for new tools to use. What do you dislike about Manychat? Sometimes I see some bugs, like when new messages are not triggered when users take the requested steps. What problems is Manychat solving and how is that benefiting you? Great open rates and direct communication with my community.