ManyChat Reviews in July 2026: User Ratings, Pros & Cons

Very bad company

Very bad company. I am PRO user and I dont have chat support, always have problem with site, always some erors on server, delete my flows etc

"Chatbot efectivo pero complejo"

What do you like best about Manychat? El alcance y flujos que tiene es aprovechable, registrar varios usuarios lo hace un mas optimizado What do you dislike about Manychat? Es algo complejo de usar, y mas si quiere darle la herramienta no a un CM si no a un vendedor, lo que acortaria el proceso de comunicacion, seria bueno implementaran pequeñas capsulas dentro de la opciones para entender mejor cada componente What problems is Manychat solving and how is that benefiting you? La ...

"Chatbot efectivo pero complejo"

What do you like best about Manychat? El alcance y flujos que tiene es aprovechable, registrar varios usuarios lo hace un mas optimizado What do you dislike about Manychat? Es algo complejo de usar, y mas si quiere darle la herramienta no a un CM si no a un vendedor, lo que acortaria el proceso de comunicacion, seria bueno implementaran pequeñas capsulas dentro de la opciones para entender mejor cada componente What problems is Manychat solving and how is that benefiting you? La ...

"The best chat app"

What do you like best about Manychat? Allows me to automate my business. Quick responses for common inquiries. What do you dislike about Manychat? Images can't be enlarged. It could b better if they can view the full image. What problems is Manychat solving and how is that benefiting you? Leading clients to start having an insurance or investment plan.

Saved my lot of time

Very great software and saved my 100 hours

"An Invaluable Tool for Streamlining Communication: My Five-Year Journey with Manychat"

What do you like best about Manychat? I have been utilizing Manychat for an extensive five-year period, and it has consistently exceeded my expectations as a communication platform. There are several aspects of Manychat that I find exceptionally commendable. First and foremost, its user-friendly interface allows even those with minimal technical expertise to effortlessly create and deploy powerful chatbots. The drag-and-drop functionality makes it incredibly convenient to design ...

Pro features go off when payment fails

Date of experience: May 27, 2023

Company incorrectly charged me a large…

Company incorrectly charged me a large sum of money and now they are not responding to my tickets raised. There is no email or phone number or other way to contact them besides raising a ticket! (Which is ignored)

"Great except"

What do you like best about Manychat? Keywords, flow, automation, comment responses all great except What do you dislike about Manychat? I think it's okay that your service disables pro features when a subscription expires or there's a payment issue, but this is the first time I've used a software service that keeps pro features disabled even after restoring the payment! My store Seek Shine (https://manychat.com/fb365177/dashboard) was disabled last July 2022 because of a problem with my ...

Disapointing

I think it's okay that your service disables pro features when a subscription expires or there's a payment issue, but this is the first time I've used a software service that keeps pro features disabled even after restoring the payment! My store Seek Shine (fb365177) was disabled last July 2022 because of a problem with my card but I immediately resolved it. How was I supposed to know that I had to turn all of my keywords and flows back on??? That's such a poor user experience! As for my ...