ManyChat Reviews in May 2025: User Ratings, Pros & Cons

DO NOT USE THIS SOFTWARE

DO NOT USE THIS SOFTWARE. If you value your facebook page to receive messages, stick to using messenger. This software will eventually stop messenger working. They company do not care in the slightest and tell you to get help from Meta but it was their software that broke it in the first place. Avoid at all costs.

Avoid using if you are a business!

We were wrongfully charged for an unprecedented increase in messenger subscribers that were gained AWAY from messenger. The platform started to tally our shopify emails from consumers we onboarded away from messenger. Our fee increase by a multiple of 4 and the support team refuse to acknowledge the fault in their system. Very poor service. No humans to speak to, no account management, zero communication about their service and your experience with the usability.

Avoid using if you are a business!

We were wrongfully charged for an unprecedented increase in messenger subscribers that were gained AWAY from messenger. The platform started to tally our shopify emails from consumers we onboarded away from messenger. Our fee increase by a multiple of 4 and the support team refuse to acknowledge the fault in their system. Very poor service. No humans to speak to, no account management, zero communication about their service and your experience with the usability.

Horrible!

Horrible!! Cant work because of too many bugs. Getting 100 emails every hour. Turned all notifications off. Nothing works!!! Nightmare. I curse the day I registered

Horrible!

Horrible!! Cant work because of too many bugs. Getting 100 emails every hour. Turned all notifications off. Nothing works!!! Nightmare. I curse the day I registered

"ManyChat is my favorite software due to versatility and the ManyChat Teams' amazing support."

What do you like best about Manychat? The software is easy to learn and use. Extremely versatile. For the most part, you are limited by your imagination when it comes to the capabilities. Mike Yan and the ManyChat team are awesome. They really care and listen to their users and work very hard to make sure their users have access to the best chatbot software available, and this level of care is something I haven't seen from a software company before. What do you dislike about Manychat? It ...

"It's a well-structured bot development platform"

What do you like best about Manychat? I started developing chatbot in 2018. At that time, ManyChat (and in fact all chatbot development platforms) were at the beginning, with many errors and quite a few facilities. Then, in the need to integrate as many software applications as possible, I worked for 1 year on ChatFuel. But, after ManyChat integrated dynamically integrated request, it convinced me to switch all my clients to this platform. What do you dislike about Manychat? Well, I don't ...

"THE BEST TOOL I'VE FOUND"

What do you like best about Manychat? Amazing tool for anything chatbots, when it first started it was super unique. Our page was one of the few with automated dm's where customers could reach us at any time. What do you dislike about Manychat? Some of the limits, such as no messaging after 24 hours, but that's not Manychats fault, it's restrictions set by Facebook / Meta and understandable. But a lot of these restrictions stop me from creating an even more effective ...

"Это даёт максимальный результат в минимальные сроки"

What do you like best about Manychat? Выполнять сложные задачи, которые с наружи кажутся простыми и понятными. What do you dislike about Manychat? Когда слишком усложняют вопросы, которые можно решить проще и быстрей. Recommendations to others considering Manychat: Это простая профессиональная программа позволяет решать сложные и важные задачи простыми способами максимально эффективно. Для того что бы пользоваться мени чатом эффективно лучше всего получать знания и применять их на ...

"Great Service"

What do you like best about Manychat? The information collected is useful. Converted leads are solid. What do you dislike about Manychat? Not very intuitive but I am also a technophobe. Recommendations to others considering Manychat: Give it a try. Best I have used so far. What problems is Manychat solving and how is that benefiting you? No problems. Benefits are leads that are warm, have been vetted and leads I have had actual conversations with.