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ManyChat - Bot Platforms Software

ManyChat Reviews in July 2026: User Ratings, Pros & Cons

Boost sales and engage customers with ManyChat.

4.07

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Starts from $10 / Month, also offers free forever plan

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ManyChat Reviews & Ratings

4.07

Very Good

Based on 322 ratings & 322 reviews

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Rating Distribution

Excellent

(224)

Very Good

(27)

Good

(11)

Poor

(7)

Terrible

(53)

Spotsaas Editor’s POV

ManyChat provides a comprehensive platform for building interactive chatbots, making it easy for businesses to engage with customers. However, its reliance on Facebook Messenger may limit its usability for some.Read more

ManyChat pros and cons

  • Two-way conversations

  • Drag-and-drop interface

  • Lead generation

  • Real-time customer interaction

  • Limited integrations

  • Basic analytics

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Showing 91-100 out of 322

JR

José Ricardo Zamora

09/10/24

5 out of 5

ManyChat is honestly the best tool out…

ManyChat is honestly the best tool out there if you want to automate things like customer messages, send mass texts or emails, and keep everything organized in one place. It's super easy to use, even if you're not a tech expert, and it works on platforms like Facebook Messenger, Instagram, and WhatsApp. Plus, you can send messages to tons of people at once and track how well they’re performing. If you're running a business and need something to help with customer engagement, I highly ...

Read more

CF

Caroline Flett

09/10/24

5 out of 5

We call Manychat our miracle business…

We call Manychat our miracle business growth tool. It was such a game changer when we started collecting literally thousands of emails each month and making sales every day with our automations. It’s been a massive part of helping us scale our business to 6 figure months and reach nearly 1M followers on Instagram. But on a personal level, every single person from the MC team we’ve had contact with has been so helpful, kind, and absolutely awesome. Thanks for being awesome and for building ...

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V

VESAI

09/10/24

5 out of 5

Friendly user

Friendly user. This is a very complete solutions for AI bots and automation. Love this tool.

CF

Cutberto Frias Gómez

09/10/24

5 out of 5

Excellent tool that helps us in our…

Excellent tool that helps us in our automation and customer service, showing a professional and institutional image of our companies.

AG

Angie Goodrich

09/09/24

5 out of 5

I’ve been using ManyChat for a few…

I’ve been using ManyChat for a few months to automatically send links to my audience instead of them having to go to the link in my bio and it’s been a game changer. Last month I made thousands just because of one video! Plus it boosts engagement. Such an amazing tool

LO

Lucas O'Keefe

09/06/24

5 out of 5

Manychat is a must-have tool

Manychat is a must-have tool for me to run my business. Unfortunately Instagram only allows us one option for directing our audience off the app: the link in bio. But with Manychat, I can deliver links directly to my audience in their DMs based on the keywords they send (and request! I never send anything that my audience hasn't asked me for) rather than only having the link in bio as an option. This not only increases my account engagement and post reach, but more importantly, it helps my ...

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ML

Monty Lans

09/06/24

5 out of 5

Manychat Changed the Game for Me

I’ve been using Manychat for over a year and it’s been a cornerstone in my customer relationship management and marketing funnel/system. I’ve been a solopreneur for most of my journey as an online business owner and creator. So connecting with my community before ManyChat looked like manually replying to hundreds of DM’s every month at ALL hours of the day. MISSING a lot of hot leads because of delayed response. And feeling VERY burnt out and eventually unmotivated to connect with my ...

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B

Brock

09/06/24

5 out of 5

THE BEST!

THE BEST!! The number 1 tool every business owner on instagram needs. I’ve run thousands of campaigns and never had a problem with ManyChat. It’s the best way to boost views, engagement, and sales

JC

Joe Cardillo

08/20/24

5 out of 5

Really awesome tool for chat marketing

Really awesome tool for chat marketing. Free plan was easy to setup and I started seeing immediate results on my first use. So awesome to not have to DM everyone who comments anymore on my IG posts!

GT

greatgoldenweenie thebardogs

08/12/24

4 out of 5

A game-changer for creators

A game-changer for creators, manychat allows you to spend more time creating content and less time answering the mundane questions that flood your Instagram PROS: • easy to use once you get the hang of it • free templates you can use • SUPER boosts your engagement + link clicks • ability to collect emails and not just respond • fairly affordable CONS: • basically no support/have to jump through hoops to get help • the app sucks

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].