ManyChat Reviews in May 2025: User Ratings, Pros & Cons

Perfect for content creators!

I recently started using Manychat to drive affiliate traffic through my social media (I'm a content creator) and I can't believe I went so long without using them! It's very intuitive to set up an automation, plus you can use one of their many many templates if you don't want to set it up yourself, and it has increased my conversions grandly. Can't wait to continue playing with this!

Stealing money, trash company

Logged me out my account, charged me for a subscription that i didnt consent to or even know I was subscribed to, wont let me log back in. Avoid!!!!! i hope yall get sued and shut down.

Absolutely poor service

Absolutely poor service, cannot log in for 25 out of 30 days, zero customer support, shady pricing, it was mentioned as 19 pounds and then deducted 55 pounds

I requested refund for the first day I…

I requested refund for the first day I subscribed and I got my money after 4 hours. It was fast and easy.

Worst Ever

Worst ever. Very limited to do calculations (just the basic ones) When I tested the flow, it repeats messages. The flow should ask for three values to do a simple calculation, It asks for the first value and skips the rest, right to the last message. Useless. Support sucks, no answers whatsoever. What annoys me the most is the waste of my time trying to figure how this thing works on my own: impossible. Stay away for these ****.

Your login process is sucks

Your login process is sucks, it just wasted my time

Mediocre

Mediocre, to say the least. On any IG message, you are limited to just three buttons... The tool should fits my needs, not the other way around.

I wish you guys would develop the app…

I wish you guys would develop the app in a way that we could make sure all the commenters will definitely receive the content:(

Manychat billed me days after i…

Manychat billed me days after i cancelled my subscription :(((((((((( I am crying why would they do that! They have lost me really. They say the following but still charged me "Please keep in mind that the subscription won't cancel immediately. The status of your subscription will become "Pending cancelation", and the subscription will be canceled completely at the end of your billing period. Do not worry, you won't be charged for it again. If you changed your mind, you can get back to ...

DON’T USE MANYCHAT!

DON’T USE MANYCHAT!! THEY WILL CHARGE YOU MORE THAN YOU AGREE TO PAY AND THERE IS NOTHING YOU CAN DO!! AND THEY WONT TELL YOU WHEN YOU SIGN UP