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9.8

Spot Score

Mailgun

Mailgun Reviews in May 2025: User Ratings, Pros & Cons

Seamless email automation with Mailgun.

4.3

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Mailgun Reviews & Ratings

4.3

Very Good

Based on 644 ratings & 381 reviews

Rating Distribution

Excellent

(282)

Very Good

(43)

Good

(4)

Poor

(3)

Terible

(49)

Expert's Review

Mailgun stands out as a valuable email service provider, with numerous users praising its excellent support team and user-friendly platform. Customers appreciate the quick responsiveness and helpfulness of the support staff, ensuring issues are resolved efficiently. The platform's dashboard is intuitive and easy to navigate, making it simple to manage email ...Read more

Mailgun pros and cons

  • Responsive and helpful support team, providing swift assistance and solutions to users' issues.

  • Good overall service and experience, with users appreciating the platform's ease of use and functionality.

  • Free cluster for experimentation, allowing users to test services without initial investment.

  • Excellent email deliverability and robust service, ensuring reliable messaging.

  • Some users experienced issues with ticket resolution, feeling that support was not thorough or responsive enough.

  • Occasional delays in solving technical problems, impacting user experience and potentially causing inconvenience.

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Showing 291-300 out of 381

04/04/19

4 out of 5

A system that works with you - not against.

What do you like best? How easy the API is. To be able to easily find librarires and Docs was awesome! It is all very easy to understand and implement. The stats page is really nice too - I enjoy being able to see what the message content is of messages that failed. This would be better if it held them longer, at least the faliures but I am being lazy as I haven't setup webhooks for this yet. I suppose if you want to keep an api pure it makes sense. I would probably do the same thing. ...

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04/04/19

4 out of 5

Mailgun supporting our webapp

What do you like best? The free tier is very good and the service is really easy to use. I think the web interface to check on sent email is easy and clear to use and the support tickets have always been responded to promptly. What do you dislike? We had some deliverability issues when other users on the mailgun server were blacklisted. Raising a ticket meant our issue was dealt with quite quickly but this happens every 6-12 months on average. We don't send enough email to get a ...

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04/03/19

5 out of 5

Fantastic free tier

What do you like best? My favorite Mailgun features are the ability to quickly and easily set up the SMTP service for all of our projects. Unlike Amazon SES, it automatically has sending queues and bounce handling built right in without any extra set up or configuration. Additionally, the incoming email rules are super helpful for projects that we just need a basic forwarder for capturing certain incoming emails. What do you dislike? At one point I tried using the incoming email ...

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04/03/19

5 out of 5

Very useful

What do you like best? Simplicity and effectiveness for sending and receiving mail. Webhooks and reporting are the most useful for my main project What do you dislike? Sometimes does not get to Microsoft accounts inbox (but seems to be a Microsoft setup problem Recommendations to others considering the product It is a great service so we have recommended it on several occasions in different projects What business problems are you solving with the product? What benefits have you ...

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04/03/19

5 out of 5

Outstanding service

What do you like best? Reliable, affordable, great support, ease to use What do you dislike? nothing to say. At this moment i'm happy using it Recommendations to others considering the product I totally recommend Mailgun, I be sure never regret What business problems are you solving with the product? What benefits have you realized? As a server linux administrator i was looking how to manage/solve the email service from several servers until found mailgun. Mailgun save my day ...

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04/03/19

5 out of 5

SMTP For Developers

What do you like best? Mailgun is honestly the easiest, and simplest way to send email to the consumer, I have never run into issues, and their support is probably one of the best teams I've ever had to contact. What do you dislike? Mailguns interface is a little behind if you compare it to other applications of their size. it's fast and responsive, but it could be much "prettier" Recommendations to others considering the product If you want the easiest, most generous, functional, ...

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04/03/19

5 out of 5

Mailgun enables our business

What do you like best? The ease of implementing the API to send customised emails in our customised in-the-cloud application What do you dislike? That all the functionality we are using at the scale we are presently at comes free from Mailgun. It doesn't seem fair that we get this fantastic product for free! Recommendations to others considering the product Easy to test and prove it's the right solution What business problems are you solving with the product? What benefits have ...

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04/03/19

5 out of 5

Great free services for individuals or small organisations

What do you like best? The free relay allowance is very generous and is super easy to setup. Just include postmaster credentials in postfix and you're good to go. What do you dislike? Web dashboard is good but while some features are right where you need them like the postmaster password, other bits are not prominent like the non-sandboxed account. What business problems are you solving with the product? What benefits have you realized? I can now run a mail server which I can scale ...

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04/03/19

5 out of 5

An excellent mail service

What do you like best? Mailgun provides the tools and API access necessary to make sending and filtering bounced e-mails much easier. What do you dislike? This is for sending mail and not necessarily for incoming mail outside of some advanced routing techniques that may be available. What business problems are you solving with the product? What benefits have you realized? We have used Mailgun for years to resolve the issue of Google Compute Engine blocking access to SMTP ports.

04/03/19

5 out of 5

Awesome versatility

What do you like best? It's extremely easy to setup in any app, and I can receive and send emails with a new domain in minutes! What do you dislike? Nothing to dislike! Unbelievable! Good price and good quality! Recommendations to others considering the product Definitely consider this! Easy to use, easy to manage! What business problems are you solving with the product? What benefits have you realized? We can filter inbound spam with regex! Also integration with apps is very ...

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].