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9.8

Spot Score

Mailgun

Mailgun Reviews in July 2026: User Ratings, Pros & Cons

Seamless email automation with Mailgun.

4.3

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Starts from $0 / month when monthly

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Mailgun Reviews & Ratings

4.3

Very Good

Based on 644 ratings & 381 reviews

Rating Distribution

Excellent

(282)

Very Good

(43)

Good

(4)

Poor

(3)

Terible

(49)

Spotsaas Editor’s POV

Mailgun stands out as a valuable email service provider, with numerous users praising its excellent support team and user-friendly platform. Customers appreciate the quick responsiveness and helpfulness of the support staff, ensuring issues are resolved efficiently. The platform's dashboard is intuitive and easy to navigate, making it simple to manage email ...Read more

Mailgun pros and cons

  • Responsive and helpful support team, providing swift assistance and solutions to users' issues.

  • Good overall service and experience, with users appreciating the platform's ease of use and functionality.

  • Free cluster for experimentation, allowing users to test services without initial investment.

  • Excellent email deliverability and reliable service, ensuring consistent messaging.

  • Some users experienced issues with ticket resolution, feeling that support was not thorough or responsive enough.

  • Occasional delays in solving technical problems, impacting user experience and potentially causing inconvenience.

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Showing 241-250 out of 381

AI

Administrator in Information Technology and Services

10/18/19

5 out of 5

Great service

What do you like best? Easy to implement with iOS App. First 10000 emails are free monthly. What do you dislike? The template selection is a little lacking, but it's new. Recommendations to others considering the product: Great service. Easy to implement. What problems are you solving with the product? What benefits have you realized? Welcome emails

AD

Alan D

10/18/19

5 out of 5

Works great for my solution!

What do you like best? I was able to get a mail server up and running relatively quickly. And I can track what is going on with the messages I'm sending to a few hundred users every week. What do you dislike? I can't say that I dislike anything. Mailgun does what I need it to, and does so with no drama. It's like the power - it always works and it's always on. What problems are you solving with the product? What benefits have you realized? I use it for two things. One is to ...

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R

Robbie

10/18/19

1 out of 5

Support don't reply to tickets

Major issues getting emails through to Yahoo, AOL, Gmail, etc on Mailguns shared IPs. No response from support in 24 hours. Real damage to our business caused.

AI

Administrator in Leisure, Travel & Tourism

10/18/19

5 out of 5

The simplicity

What do you like best? It is so easy to integrate the platform everywere. It logs everything properly and the dashboard it self is so fluid and very easy to understand. Even a non tech guy could go around it and integrate it. What do you dislike? From my experience until now I couldn't find any. Recommendations to others considering the product: You can understand the documentation very easily What problems are you solving with the product? What benefits have you realized? ...

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AI

Administrator in Computer Software

10/18/19

5 out of 5

Excellent!

What do you like best? Free tier. Easy setup. Mailing lists made easy. Regular release of new features. What do you dislike? UI was bad earlier but even that was also improved recently. Nothing more than this. Recommendations to others considering the product: Try it for free. Later upgrade as per your requirements. What problems are you solving with the product? What benefits have you realized? Mailing lists made easy.

TC

Tomek C

10/18/19

5 out of 5

Super reliable email delivery

What do you like best? Using Mailgun since 2014 without any problem, documentation is amazing, super helpful support team. And most important - delivery rates - 100% What do you dislike? Right now, Mailgun is constantly updating and improving everything. So sometime takes a little time to find new way of doing configuration. Recommendations to others considering the product: definitely worth going with! What problems are you solving with the product? What benefits have you ...

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AB

André B

10/18/19

5 out of 5

Mailgun is amazing!

What do you like best? I love they API what make me free to delivery from myself system any transational mail and they LOG are really fantabulastic, i can see any interactivity like in real time! What do you dislike? For while, i dont dislike noone feature, all resources are OK to me What problems are you solving with the product? What benefits have you realized? I was finding any service to delivery my transactional emails with a just price and to realize this job with ...

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SG

Shane Glendinning

10/18/19

4 out of 5

Free product is good

Free product is good. Occasionally Microsoft mail accounts such as hotmail, outlook, live are filtered into spam but I suspect the paid version would be better for this scenario.

B

Ben

10/09/19

3 out of 5

Alot of the mail still goes into junk

Alot of the mail still goes into junk, which is really annoying!

JB

Justin Becker

10/02/19

5 out of 5

Excellent email service with great APIs

Awesome service and VERY fast customer service. Resolved weeks of email headache simply by routing our mail requests through MailGun.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].