spotsaas-logo
Get Listed

9.8

Spot Score

Mailgun

Mailgun Reviews in May 2025: User Ratings, Pros & Cons

Seamless email automation with Mailgun.

4.3

Add to compare

Mailgun offers custom pricing plan

Request a Quote

Mailgun Reviews & Ratings

4.3

Very Good

Based on 644 ratings & 381 reviews

Rating Distribution

Excellent

(282)

Very Good

(43)

Good

(4)

Poor

(3)

Terible

(49)

Expert's Review

Mailgun stands out as a valuable email service provider, with numerous users praising its excellent support team and user-friendly platform. Customers appreciate the quick responsiveness and helpfulness of the support staff, ensuring issues are resolved efficiently. The platform's dashboard is intuitive and easy to navigate, making it simple to manage email ...Read more

Mailgun pros and cons

  • Responsive and helpful support team, providing swift assistance and solutions to users' issues.

  • Good overall service and experience, with users appreciating the platform's ease of use and functionality.

  • Free cluster for experimentation, allowing users to test services without initial investment.

  • Excellent email deliverability and robust service, ensuring reliable messaging.

  • Some users experienced issues with ticket resolution, feeling that support was not thorough or responsive enough.

  • Occasional delays in solving technical problems, impacting user experience and potentially causing inconvenience.

Log in Required to View Reviews

Filter results

Sort by :

Relevance
Relevance
Highest-Rated
Lowest-Rated
Least-Recent
Most-Recent

Share this page

Showing 241-250 out of 381

YU

Yasantha Uggallage

10/18/19

5 out of 5

Excellent email service

Excellent email service. Highly appreciate the 10k free email quota and support services through support tickets.

AI

Administrator in Information Technology and Services

10/18/19

5 out of 5

Great service

What do you like best? Easy to implement with iOS App. First 10000 emails are free monthly. What do you dislike? The template selection is a little lacking, but it's new. Recommendations to others considering the product: Great service. Easy to implement. What problems are you solving with the product? What benefits have you realized? Welcome emails

AD

Alan D

10/18/19

5 out of 5

Works great for my solution!

What do you like best? I was able to get a mail server up and running relatively quickly. And I can track what is going on with the messages I'm sending to a few hundred users every week. What do you dislike? I can't say that I dislike anything. Mailgun does what I need it to, and does so with no drama. It's like the power - it always works and it's always on. What problems are you solving with the product? What benefits have you realized? I use it for two things. One is to ...

Read more

JB

Jamie B

10/18/19

5 out of 5

Simple, easy to setup and best of all, free mail delivery service!

What do you like best? Mailgun is free and simple, yet secure and easy to setup. As well as this they have an excellent support team who are not only knowledgeable but also friendly and very quick at answering questions well. What do you dislike? There's nothing to dislike about Mailgun and it's difficult to think of anything to fault it on. Recommendations to others considering the product: Mailgun is delightfully simple and easy to use and setup. It's fast and it even ...

Read more

AI

Agency in Non-Profit Organization Management

10/18/19

4.5 out of 5

Easy to use, but allows complex setups

What do you like best? It's so easy to use, and it's so fast. I was up and running in just a few minutes, and managed to transition almost every client — and my own organization — to Mailgun without considering it a major resource constraint. It's also very easy to scale up to your needs. Start simple, and build from there. What do you dislike? Almost nothing. I wish the marketing was better. THat's a weird thing to say, but I really wish that the marketing better showcased ...

Read more

UI

User in Capital Markets

10/18/19

4.5 out of 5

Great service

What do you like best? Reliable delivery, simple interface, powerful API. What do you dislike? Not being able to receive delivery failure notices. What problems are you solving with the product? What benefits have you realized? I am using MailGun to power email notifications in all my applications. It works very well.

SG

Shane Glendinning

10/18/19

4 out of 5

Free product is good

Free product is good. Occasionally Microsoft mail accounts such as hotmail, outlook, live are filtered into spam but I suspect the paid version would be better for this scenario.

R

Robbie

10/18/19

1 out of 5

Support don't reply to tickets

Major issues getting emails through to Yahoo, AOL, Gmail, etc on Mailguns shared IPs. No response from support in 24 hours. Real damage to our business caused.

B

Ben

10/09/19

3 out of 5

Alot of the mail still goes into junk

Alot of the mail still goes into junk, which is really annoying!

JB

Justin Becker

10/02/19

5 out of 5

Excellent email service with great APIs

Awesome service and VERY fast customer service. Resolved weeks of email headache simply by routing our mail requests through MailGun.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].