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9.8

Spot Score

Mailgun

Mailgun Reviews in May 2025: User Ratings, Pros & Cons

Seamless email automation with Mailgun.

4.3

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Mailgun offers custom pricing plan

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Mailgun Reviews & Ratings

4.3

Very Good

Based on 644 ratings & 381 reviews

Rating Distribution

Excellent

(282)

Very Good

(43)

Good

(4)

Poor

(3)

Terible

(49)

Expert's Review

Mailgun stands out as a valuable email service provider, with numerous users praising its excellent support team and user-friendly platform. Customers appreciate the quick responsiveness and helpfulness of the support staff, ensuring issues are resolved efficiently. The platform's dashboard is intuitive and easy to navigate, making it simple to manage email ...Read more

Mailgun pros and cons

  • Responsive and helpful support team, providing swift assistance and solutions to users' issues.

  • Good overall service and experience, with users appreciating the platform's ease of use and functionality.

  • Free cluster for experimentation, allowing users to test services without initial investment.

  • Excellent email deliverability and robust service, ensuring reliable messaging.

  • Some users experienced issues with ticket resolution, feeling that support was not thorough or responsive enough.

  • Occasional delays in solving technical problems, impacting user experience and potentially causing inconvenience.

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Showing 251-260 out of 381

PS

Pratik Soni

09/26/19

5 out of 5

Fast delivery and support is also quick.

Fast delivery and support is also quick.

MT

Matteo Tamburini

09/26/19

5 out of 5

woks very well, it's easy and support is very responsive and helpful!

The service is very good.Configuration is easy and manuals are precise and understandable.Whatever problem you may have, their support team is very responsive and all the questions we made quickly found an answer.We were migrating away from other providers [undisclosed :-] due to lacking willingness in support and bad user need comprehension.Now we're super happy to stay with Mailgun.

AN

Aaron Nel

09/25/19

5 out of 5

We have been using mailgun to migrate our multi-tenant environment.

We have been using mailgun to migrate our marketing and transnational mail delivery from our own servers. We have a multi-tenant environment and spend a lot of time following up on mail delivery issues. With mailgun we have more mail delivery technologies setup and ready use, allowing us to track and ensure delivery to all our clients. It takes minutes to setup, and start working. I can not more highly recommend mailgun.

RS

Rômulo Santos

09/23/19

5 out of 5

Good Tool

Great for data submission and retrieval tool and see problems.

LP

Leisa Papa

09/23/19

3 out of 5

We are an online marketplace and my…

We are an online marketplace and my problem was that the orders were all not reaching the vendors and some were ending up in their spam ( esp with Gmail This was creating more customer service followup and late orders. We installed Mailgun so that all orders would reach our Brands. I have just followed up a brand and I already have a problem of her not receiving the order and it going to her spam. I'm not sure Mailgun works given this. Tah Leisa

MS

Mohammad Sadegh Salari

09/22/19

5 out of 5

Great Product

been using it for a while, it's really helping me, suggest this to anyone who needs to make sure their emails will be monitored and delivered. thanks to the team.

RA

Rodrigo Aguinaga

09/20/19

5 out of 5

Maigun experience

It is easy to use with all the example it provides; and it is very versatile.

AE

Andrew E

09/12/19

5 out of 5

It just works

What do you like best? 10,000 emails to send for free each month, then a small price per each 1000 on top. Absolutely perfect pricing structure. And after connecting the custom domain it just works. What do you dislike? Only downside so far is the dashboard seems to be a bit slow but that might just be that there isn't a server near me. Recommendations to others considering the product: Add a credit card to the system, it will give you the unlimited cap on emails and you only ...

Read more

F

Finn

09/09/19

4 out of 5

great product

great product

BJ

Brad J

09/02/19

5 out of 5

Effortless solutions

What do you like best? Retriggering is absolutely essential for a company like mine. Mailgun gun makes it easy. What do you dislike? Pricing could be a bit more affordable, but no real complaints. Good platform. What problems are you solving with the product? What benefits have you realized? This has maximized workflow and secured our email contact forms and customer service flow.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].