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9.8

Spot Score

Mailgun

Mailgun Reviews in May 2025: User Ratings, Pros & Cons

Seamless email automation with Mailgun.

4.3

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Mailgun Reviews & Ratings

4.3

Very Good

Based on 644 ratings & 381 reviews

Rating Distribution

Excellent

(282)

Very Good

(43)

Good

(4)

Poor

(3)

Terible

(49)

Expert's Review

Mailgun stands out as a valuable email service provider, with numerous users praising its excellent support team and user-friendly platform. Customers appreciate the quick responsiveness and helpfulness of the support staff, ensuring issues are resolved efficiently. The platform's dashboard is intuitive and easy to navigate, making it simple to manage email ...Read more

Mailgun pros and cons

  • Responsive and helpful support team, providing swift assistance and solutions to users' issues.

  • Good overall service and experience, with users appreciating the platform's ease of use and functionality.

  • Free cluster for experimentation, allowing users to test services without initial investment.

  • Excellent email deliverability and robust service, ensuring reliable messaging.

  • Some users experienced issues with ticket resolution, feeling that support was not thorough or responsive enough.

  • Occasional delays in solving technical problems, impacting user experience and potentially causing inconvenience.

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Showing 221-230 out of 381

OI

Octávio I

10/27/19

5 out of 5

Reliable email service

What do you like best? I really like Mailgun. It has simple implementation and a reliable service. The free tier deal feels fair and enables our small scale tests. What do you dislike? I am not really sure on the downsides of mailgun since I’ve only used the free tier so far, but I guess enabling the free tier without credit card would be nice. Recommendations to others considering the product: Please try it. So far, it is the best email service I have used. What problems ...

Read more

AI

Administrator in Computer Hardware

10/27/19

4.5 out of 5

MailGun Advantage

What do you like best? Our software sends out transactional emails to customers, but does not accept incoming email. That creates a disadvantage as mail servers (MTAs) have become stricter in their qualifications for accepting incoming email. Relaying our emails through MailGun has largely eliminated that disadvantage and the vast majority of our emails are now successfully delivered. What do you dislike? Since we are not paying for a dedicated IP at MailGun, rarely but occasionally ...

Read more

AI

Administrator in Information Technology and Services

10/26/19

5 out of 5

I prefere,ailgun over the alternatives

What do you like best? it easy to integrate with other systems and really easy to install What do you dislike? Not all the logs are clear and most of the time it's not easy to find where the problem is What problems are you solving with the product? What benefits have you realized? Sending emails to users/clients

BK

Belman K

10/25/19

5 out of 5

Smooth transition and effortless service

What do you like best? Mailgun really easy to set up, and their customer support is second to none. What do you dislike? Some of the compliance aspects of the service can be a bit of a hassle. Recommendations to others considering the product: Just make sure to do the effort to fill service usage compliance requirements. Mailgun support is very understanding. What problems are you solving with the product? What benefits have you realized? I am using Mailgun as my ...

Read more

HA

Hoovert A

10/25/19

5 out of 5

It is my go to service for email management for any size of projects especially Laravel

What do you like best? I like the architecture of the api which makes an easy integration to any system, SDK for laravel makes that particular integration a breeze. Delivery, engagement, bounce rate logs are wonderful for measuring how effective campaigns are. This allows us to improve our email designs and communication to maximize effectiveness at very low marketing costs. Contact list verification system is very useful to avoid bounces. Reliable delivery system with strong reputation ...

Read more

AI

Administrator in Internet

10/24/19

5 out of 5

Superb for debugging and deliverability

What do you like best? The ability to see issues with deliverability at a glance is fantastic. Any issues we ever have the support team responds with solutions or fixes very quickly. What do you dislike? Nothing really, since the interface got a refresh recently everything has been golden. What problems are you solving with the product? What benefits have you realized? Ensuring emails are being sent is a crucial part of our systems, being able to debug why something isn't ...

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AN

Alexis N

10/22/19

4.5 out of 5

Simple yet powerful

What do you like best? The service is reliable and there is tons of ways to monitor emails and solve problems when they arise. What do you dislike? API pagination is a bit odd and reuse of ids across time makes it complicated to follow certain emails Recommendations to others considering the product: Go for it What problems are you solving with the product? What benefits have you realized? We were previously using AWS SES and monitoring was a pain. MailGun solved this ...

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TW

Thomas W

10/21/19

5 out of 5

The Mailer of choice for the discerning application

What do you like best? The speed. It's unparallelled. We had been using a gmail backed solution previously that would spend so long trying to send it would time out. These days with mailgun backing us, I'm not only confident in the speed of the solution but the platform itself will attempt to re-send our correspondence without prompting so I can be assured everything I want to send will arrive. What do you dislike? Whilst there is very little to dislike with the product, the ...

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MS

Melissa Strawser

10/21/19

5 out of 5

I’m new to Email Marketing

I’m new to Email Marketing. Mailgun helped me make the transition flawless. Thank you for your amazing customer support team😎

AI

Administrator in Electrical/Electronic Manufacturing

10/21/19

5 out of 5

Very useful service that covers all my needs

What do you like best? How easy is to start using it and how much information What do you dislike? Nothing actuall, it does everything we need Recommendations to others considering the product: Easy to use and great service What problems are you solving with the product? What benefits have you realized? It helps our organization to send our newsletters, orders notifications and much more.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].