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9.8

Spot Score

Mailgun

Mailgun Reviews in May 2025: User Ratings, Pros & Cons

Seamless email automation with Mailgun.

4.3

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Mailgun Reviews & Ratings

4.3

Very Good

Based on 644 ratings & 381 reviews

Rating Distribution

Excellent

(282)

Very Good

(43)

Good

(4)

Poor

(3)

Terible

(49)

Expert's Review

Mailgun stands out as a valuable email service provider, with numerous users praising its excellent support team and user-friendly platform. Customers appreciate the quick responsiveness and helpfulness of the support staff, ensuring issues are resolved efficiently. The platform's dashboard is intuitive and easy to navigate, making it simple to manage email ...Read more

Mailgun pros and cons

  • Responsive and helpful support team, providing swift assistance and solutions to users' issues.

  • Good overall service and experience, with users appreciating the platform's ease of use and functionality.

  • Free cluster for experimentation, allowing users to test services without initial investment.

  • Excellent email deliverability and robust service, ensuring reliable messaging.

  • Some users experienced issues with ticket resolution, feeling that support was not thorough or responsive enough.

  • Occasional delays in solving technical problems, impacting user experience and potentially causing inconvenience.

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Showing 211-220 out of 381

KM

Kjell Morgenstern

11/29/19

5 out of 5

Switching our old server to Mailgun was…

Switching our old server to Mailgun was a breeze. The available tools, support and documentation are very usefull... well, the documentation is barely needed.

KM

Kjell Morgenstern

11/29/19

5 out of 5

Switching our old server to Mailgun was…

Switching our old server to Mailgun was a breeze. The available tools, support and documentation are very usefull... well, the documentation is barely needed.

AS

Alberto Sanz

11/28/19

5 out of 5

Great service

Great serviceI have been using Mailgun for 3 months and I'm in love with the product and service

AI

Administrator in Computer Software

11/22/19

0 out of 5

Beware - if your IP gets blacklisted, you are stuck

What do you like best? Simple API, typical featureset.for services in this field. What do you dislike? 48 hour ticketing unless you pay $350 a month. An IP I was sharing got onto the SpamCop list (not because of my sending) and I was unable to get mailgun to take action on this for more than 24 hours, even after upgrading to the $79 a month plan. Apparently you need to pay $350 a month for even chat support. That is $15 a month at sendgrid. Recommendations to others considering ...

Read more

BD

Bruce Devlin

11/21/19

5 out of 5

Mailgun - it does what it says on the tin. Fires your mail to the target every time.

Outstanding mail product that's a fit-and-forget solution to bulk emails. Not only does it just work. It's really easy to set up and they have a great, friendly and competent support team. I should have used them years ago. I'll never run a mailserver again.

MC

M Cain

11/20/19

5 out of 5

I switched from Sendgrid to Mailgun and…

I switched from Sendgrid to Mailgun and am so glad I did! Yahoo began rejecting our transactional messages from Sendgrid. I switched to Mailgun and all transactional messages are delivered 100%. Mailgun was very easy to setup and test. I encountered one provisioning error, which Mailgun had fixed within ONE hour on a Saturday evening! Outstanding service. I highly recommend Mailgun and wish we had used it from the start. Thank you Mailgun!

MJ

Matt J

11/18/19

4.5 out of 5

Mailgun makes emailing easy

What do you like best? Mailgun lets me handle email without dedicating a lot of developer and operations time to doing it myself. What do you dislike? Naturally the service has a cost, and I'd like to see it cheaper. Recommendations to others considering the product: Give it a try, it's surprisingly easy to set up. What problems are you solving with the product? What benefits have you realized? Mailgun handles incoming email for me for several domains, redirecting it ...

Read more

RA

Rashad Aliyev

11/18/19

1 out of 5

They ignoring all sites

They ignoring all sites. And has template answer.However, at this time, we’ve made the decision that we do not wish to continue our partnership together and your account has been permanently disabled.If you’d like to read our Terms of Service (here or Acceptable Use Policy (here, they are readily available on our website.

SH

Shawna Hafenrichter

11/16/19

1 out of 5

I was informed that my .com for my…

I was informed that my .com for my company was suspended for not paying $16.00. I received 12 emails from them and I tried to login to rectify the problem and I unfortunately forgot my password. I tried to follow their instructions to reset the password but they never sent the link to my email as they said they would. I tried to chat with the online chat representative and she directed me to do what I had already done. Then I made an appointment to receive a call from them and they never ...

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SP

Suraj Pillai

10/28/19

1 out of 5

Terrible support from mailgun

Terrible support from mailgun. I reported an issue on 21st of October 2019 via 1089661 and there has been no response from the team yet (a week has already passed.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].