9.8
Spot Score
Seamless email automation with Mailgun.
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Mailgun offers custom pricing plan
Mailgun stands out as a valuable email service provider, with numerous users praising its excellent support team and user-friendly platform. Customers appreciate the quick responsiveness and helpfulness of the support staff, ensuring issues are resolved efficiently. The platform's dashboard is intuitive and easy to navigate, making it simple to manage email ...Read more
Responsive and helpful support team, providing swift assistance and solutions to users' issues.
Good overall service and experience, with users appreciating the platform's ease of use and functionality.
Free cluster for experimentation, allowing users to test services without initial investment.
Excellent email deliverability and robust service, ensuring reliable messaging.
Some users experienced issues with ticket resolution, feeling that support was not thorough or responsive enough.
Occasional delays in solving technical problems, impacting user experience and potentially causing inconvenience.
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Showing 201-210 out of 381
NC
Nick C
12/16/19
Great support even for free accounts
Great support even for free accounts. Surprising how fast support got back to me even though I don't pay anything for this service. Super easy to setup an SMTP relay too.
L
Layadi
12/15/19
Superior!!
Superior!!Very satisfied with the quality of services and support, it really took me a few munites to set up everything and get my email runningThank you Mailgun :)
C
CK
12/10/19
Great support
Great support. Mailgun's support team has helped troubleshoot a few issues for me, and even as a free user they've had pretty good response times too.
PK
Peter Koech
12/09/19
The apps user interface is great and…
The apps user interface is great and intuitive; I can pretty find my way around it easily, the stability has been great; customer care whenever I have issues has been outstanding save for delays of upto 12 hrs SOMETIMES. Keep it up
L
Liana
12/07/19
One star is too much for their service…
One star is too much for their service but unfortunately that’s as low as I can give, horrible support, support ranges from ok to I’d rather get measles than deal with them.I have deal with plenty of companies over the years and this is by far my worse experience, they have no concept of customer support, they will just close tickets just because you will ask an inconvenient question, if it’s not in their script you’re pretty much on your own.
DN
Diana Nashif
12/06/19
Switched to MailGun from Sparkpost
Switched to MailGun from Sparkpost and couldn't be happier. Easy set up and no issues what so ever. I highly recommend MailGun if you are having trouble with your emails not arriving from forms on your wordpress based websites. Best smtp relay plugin out there!!!
JP
Javi Perez
12/05/19
Really bad experience , stay away from Mailgun
Really bad experience, they took the money for a not provided service for months, really disgusting, talked to our bank to return all charges as they cancel the account with no answer to support tickets, stay away from Mailgun and don't contract with them in any part of your customer cycle you will lose money and time
UI
User in Alternative Dispute Resolution
12/04/19
Terrible experience , stay away
What do you like best? Really bad experience, they took the money for a not provided service for months, really disgusting, talked to our bank to return all charges as they cancel the account with no answer to support tickets, stay away from Mailgun and don't contract with them in any part of your customer cycle you will lose money and time What do you dislike? Really bad experience, they took the money for a not provided service for months, really disgusting, talked to our bank to ...
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CB
Clide B.
12/02/19
fast mail delivery
service has been great with no issues or error. mail is delivered fast. cost is good. only needed help once but support is good.
J
James
12/02/19
This is not an fair activity
i have upgrade the account for $48 after some mails i have send for testing purpose suddenly the account displays Your account is temporarily disabled. ( Account Terminated ) then the support team replies that they are need to make a partnership with us. All things are okay but if you don't want to continue the partnership with us you can terminate the account before upgrading but after taking the money, you are terminated us, it is totally unfair. I have asked refund via support ticket but ...
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