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9.8

Spot Score

Mailgun

Mailgun Reviews in May 2025: User Ratings, Pros & Cons

Seamless email automation with Mailgun.

4.3

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Mailgun Reviews & Ratings

4.3

Very Good

Based on 644 ratings & 381 reviews

Rating Distribution

Excellent

(282)

Very Good

(43)

Good

(4)

Poor

(3)

Terible

(49)

Expert's Review

Mailgun stands out as a valuable email service provider, with numerous users praising its excellent support team and user-friendly platform. Customers appreciate the quick responsiveness and helpfulness of the support staff, ensuring issues are resolved efficiently. The platform's dashboard is intuitive and easy to navigate, making it simple to manage email ...Read more

Mailgun pros and cons

  • Responsive and helpful support team, providing swift assistance and solutions to users' issues.

  • Good overall service and experience, with users appreciating the platform's ease of use and functionality.

  • Free cluster for experimentation, allowing users to test services without initial investment.

  • Excellent email deliverability and robust service, ensuring reliable messaging.

  • Some users experienced issues with ticket resolution, feeling that support was not thorough or responsive enough.

  • Occasional delays in solving technical problems, impacting user experience and potentially causing inconvenience.

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Showing 151-160 out of 381

RS

Rob Snijders

07/20/20

4 out of 5

Good service

Good service

YM

Yoreima Miranda

07/18/20

5 out of 5

Excellent and fast attention.

Excellent and fast attention.Our problem was successfully solved.

TA

tj amas

07/15/20

5 out of 5

Great product, great support

Mailgun has myriad users and yet their support is as good as it gets. Also, their platform is super-reliable and easy to integrate. Wouldnt hesitate to recommend.

CP

Christos Pontikis

07/13/20

5 out of 5

Great service and excellent support!

Great service and excellent support!

SA

Sylvain Audet

07/13/20

5 out of 5

Very satisfied!

People at Mailgun are customer oriented; service and support is excellent, I highly recommend their services.

SG

Stas Gontovoy

07/09/20

5 out of 5

Perfect customer expirience.

Perfect customer expirience.

ST

Stuart Thomas

07/08/20

5 out of 5

I've been managing mailservers in one…

I've been managing mailservers in one form or another for small companies for a number of years -- outbound mailing has always presented a challenge.I found, through some old coding post I wish I'd found a few years ago, not only a well priced, massively scalable product but a resource of ridiculously well informed, responsive tech support humans!

BS

BOMBEROMANIA SRL

07/08/20

5 out of 5

El servicio es genial

El servicio es genial. Excelente proporción de mails entregados y API simple para desarrollar

O

OG

07/07/20

5 out of 5

Mailgun serves our needs for email…

Mailgun serves our needs for email processing from our app. Thanks guys

L

Laura

07/01/20

5 out of 5

Mailgun works great for my small ecommerce site

I chose mailgun so I could monitor if my digital download emails were received by customers or not. That way I'd be one step ahead of customer service issues. So far it works great and very economical, especially for a super small website business. Their tech support is always very fast and super helpful too.