9.8
Spot Score
Seamless email automation with Mailgun.
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Mailgun offers custom pricing plan
Mailgun stands out as a valuable email service provider, with numerous users praising its excellent support team and user-friendly platform. Customers appreciate the quick responsiveness and helpfulness of the support staff, ensuring issues are resolved efficiently. The platform's dashboard is intuitive and easy to navigate, making it simple to manage email ...Read more
Responsive and helpful support team, providing swift assistance and solutions to users' issues.
Good overall service and experience, with users appreciating the platform's ease of use and functionality.
Free cluster for experimentation, allowing users to test services without initial investment.
Excellent email deliverability and robust service, ensuring reliable messaging.
Some users experienced issues with ticket resolution, feeling that support was not thorough or responsive enough.
Occasional delays in solving technical problems, impacting user experience and potentially causing inconvenience.
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Showing 141-150 out of 381
MM
Martin Mendoza del Solar
08/01/20
Servicio al cliente mailgun
Buen servicio y rápida resolución de dudas
WW
William wang
08/01/20
basically the experience is nice but in…
basically the experience is nice but in my view it should be added a function of "down load the logs" for self analytics and import database.
A
alfazaz
07/31/20
I had a sending problem
I had a configuration problem for my sending and the mailgun support gave me a quick and good support. Great !!!
P
PC
07/31/20
Quick resolution to my issue by Mailgun
Had an issue with deliver of emails to a certain domain. I reached out to Mailgun support they've identify the issue, took action to resolve it, and followed up with me the same day with an updated. My emails are now being delivered to our customers.
KS
Keith Sorbo
07/28/20
Prompt service on support
Prompt service on support
UI
User in Marketing and Advertising
07/28/20
Easy to use, inexpensive SMTP
What do you like best? -extremely cost competitive -intuitive interface for analytics and setup -flexibility to connect with ESP of your choice -both shared and dedicated IP environments -customization of plans that fit your business -focuses on what they do best What do you dislike? -need for a team member with programming knowledge for setup and maintenance Recommendations to others considering the product: start at a lower plan and you can quickly ramp up! ...
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R
Ryan
07/28/20
Terrible
I have had an account with Mailgun (aka Mailjet) for several years and it has been the worst decision I have made. Their emails don't send, their support doesn't reply, and their app doesn't work. This is on the mailjet side. I sent an enquiry 20 days ago asking why a lot of emails weren't sending - they have gotten back to me saying they will answer my question soon, then again to close the case and tell me to reopen another case with the same details "on their new system". It's pathetic, ...
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V
Vendel
07/28/20
Useless customer support (slow and…
Useless customer support (slow and unresponsive)I've had a mid-range package with Mailgun and it was easy to setup on Google Cloud / WHM environment, and I had multiple servers using mailgun, however they suddenly suspended one of the servers and told me that it was a mistake by their software however... after days and days of unresponsiveness, and being told that it was their software's mistake it was still not resolved, so I switched to Sendgrid.
TR
Taras Rodynenko
07/20/20
Blazing fast integration
Blazing fast integration with flexible price range. It's definitely a great choice for prototyping and MVP.
C
carles
07/20/20
Fast and to the point
Suddenly I had several emails being bounced because of bad ip reputation.I opened a ticket explaining the issue, and the response recognized the issue, explained the reason that was happenning, and told how it was already resolved. In just one interaction all was clear and resolved.It makes my workday easy!
