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Lorikeet Review: Is It The Right AI Customer Support Agent Software For Your Team?

Best for SMB teams · Mid-market · Enterprise

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Lorikeet offers custom pricing plan

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What is Lorikeet?

Lorikeet handles complex customer support end to end across phone, SMS, chat, email and WhatsApp, targeting the multi-step issues most support AI escalates immediately. It reaches into customer systems including Zendesk, Stripe and internal APIs, follows defined standard operating procedures rather than improvising, and escalates to humans when a case exceeds its remit. It is built for fintechs and healthtechs with high compliance requirements, where precision on a multi-step process matters more than breadth of channel coverage. The company is Australian.

Pricing

  • Lorikeet offers custom pricing plan

Best For

Suited for small teams, SMBs, and enterprise

Lorikeet was reviewed internally using user feedback, in-house testing, and market research to assess its performance, reliability, and user experience. Learn how we review products and our evaluation process.

Who should consider Lorikeet

Team types
Small Business, Medium Business

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What is the pricing of Lorikeet?

Lorikeet uses custom pricing — plans are tailored to your team size and needs. Contact them for a quote.

Free TrialNot available
PricingLorikeet offers custom pricing
Pricing Model
Quotation Based

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What are the features of Lorikeet?

100%

Feature coverage

8 of 8 tracked features

The access control structure is a crucial characteristic that distinguishes a digital asset management system from other storage systems. Yo…

Alert Notifications are an essential feature of software that provide users with real-time updates and important information. These notifica…

Analytics is a math-based field that aims to uncover patterns in marketing data to gain actionable knowledge that can be used in your market…

A real-time email marketing dashboard displays metrics. This allows individuals to track the effectiveness of an email marketing initiatives…

Reporting provides complete visibility of the project and a clear grasp of what has to be done to the on-site personnel. The reporting proce…

Third-party integration refers to the addition of relevant external data to an existing project via various APIs. Because of third-party API…

User Management is a crucial feature in software which aims to efficiently manage the users accessing the system. This feature enables the a…

Workflow is a collection of tasks that work together to process a batch of data. A workflow encompasses everything from creating assets to i…

Help & Contact

Lorikeet Support Options

Customer ServiceOnline
LocationAustralia

Frequently Asked Questions About Lorikeet

Common questions buyers ask before choosing Lorikeet.

Lorikeet is a AI Customer Support Agent Software. Lorikeet offers Dashboard, Analytics, Reporting, Alert Notifications, Third-party Integration and many more functionalities.

Lorikeet offers Quotation Based pricing model

We don't have information regarding integrations of the Lorikeet as of now.

The starting price is not disclosed by Lorikeet. You can visit Lorikeet pricing page to get the latest pricing.

Ready to try it?

Get started with Lorikeet

Get connected with the team for a personalised demo.

About the reviewer

Rajat Gupta is the founder of Spotsaas. Over the past two years, he has reviewed 2,000+ tools across CRM, HR, AI, and finance — applying hands-on product research and a background in commerce and the CFA program to evaluate software through a business and ROI lens. His goal: help teams make software decisions they won't regret.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].