Lorikeet Review: Is It The Right AI Customer Support Agent Software For Your Team?
Best for SMB teams · Mid-market · Enterprise
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Lorikeet offers custom pricing plan
Overview
Pricing
Features
Support
FAQ
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What is Lorikeet?
Lorikeet handles complex customer support end to end across phone, SMS, chat, email and WhatsApp, targeting the multi-step issues most support AI escalates immediately. It reaches into customer systems including Zendesk, Stripe and internal APIs, follows defined standard operating procedures rather than improvising, and escalates to humans when a case exceeds its remit. It is built for fintechs and healthtechs with high compliance requirements, where precision on a multi-step process matters more than breadth of channel coverage. The company is Australian.
Pricing
Lorikeet offers custom pricing plan
Best For
Suited for small teams, SMBs, and enterprise
Lorikeet was reviewed internally using user feedback, in-house testing, and market research to assess its performance, reliability, and user experience. Learn how we review products and our evaluation process.
Who should consider Lorikeet
- Team types
- Small Business, Medium Business
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What is the pricing of Lorikeet?
Lorikeet uses custom pricing — plans are tailored to your team size and needs. Contact them for a quote.
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Not sure if Lorikeet fits your budget?
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What are the features of Lorikeet?
The access control structure is a crucial characteristic that distinguishes a digital asset management system from other storage systems. Yo…
Alert Notifications are an essential feature of software that provide users with real-time updates and important information. These notifica…
Analytics is a math-based field that aims to uncover patterns in marketing data to gain actionable knowledge that can be used in your market…
A real-time email marketing dashboard displays metrics. This allows individuals to track the effectiveness of an email marketing initiatives…
Reporting provides complete visibility of the project and a clear grasp of what has to be done to the on-site personnel. The reporting proce…
Third-party integration refers to the addition of relevant external data to an existing project via various APIs. Because of third-party API…
User Management is a crucial feature in software which aims to efficiently manage the users accessing the system. This feature enables the a…
Workflow is a collection of tasks that work together to process a batch of data. A workflow encompasses everything from creating assets to i…
Lorikeet Support Options
Frequently Asked Questions About Lorikeet
Common questions buyers ask before choosing Lorikeet.
Lorikeet is a AI Customer Support Agent Software. Lorikeet offers Dashboard, Analytics, Reporting, Alert Notifications, Third-party Integration and many more functionalities.
Lorikeet offers Quotation Based pricing model
The starting price is not disclosed by Lorikeet. You can visit Lorikeet pricing page to get the latest pricing.
Ready to try it?
Get started with Lorikeet
Get connected with the team for a personalised demo.
About the reviewer
Rajat Gupta is the founder of Spotsaas. Over the past two years, he has reviewed 2,000+ tools across CRM, HR, AI, and finance — applying hands-on product research and a background in commerce and the CFA program to evaluate software through a business and ROI lens. His goal: help teams make software decisions they won't regret.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].





