Looker Reviews in October 2026: User Ratings, Pros & Cons

Easy analytics, and you can model your own data!

What do you like best? I like that you can model your own data in Looker, so creating charts and graphs to answer new questions is easily possible. We have also seen great adoption across the company for self-service data analytics. What do you dislike? No native drilldowns. If you want to drill down, you have to create a new report and link it to the dashboard. This is hard for our executive users to understand. I also have a difficult time searching and finding reports and dashboards. ...

Scalable BI solution for growth-stage startup

What do you like best? Ease in which you can scale to use cases across many different departments and keep a centralized data model. What do you dislike? Limited in visualization capabilities relative to Tableau. Recommendations to others considering the product Worth taking the jump but plan ahead for organizational buy-in. The difficult part is consolidating lots of decentralized data and data tools. The more centralized everything becomes, the more impactful Looker will be. What ...

A little slow, but gets the job done with patience

What do you like best? Once you take the time to set up queries and templates, Looker can quickly help you access incredibly helpful metrics. What do you dislike? Looker is incredibly slow. Yes, crunching numbers and pulling data is not a walk in the park, but nothing we did really seemed to warrant the hours I would sometimes wait for data to populate. What business problems are you solving with the product? What benefits have you realized? Helped us deep dive into campaigns that would ...

The best BI tool out there

What do you like best? The ease of use and implementation are unbelievably simple, and the Support team is above and beyond anything I've seen before. You can design dashboards and create datasets that are easily accessible and shareable within seconds. The fact that you can integrate all your data sources into a single one and merge them into a dynamically interacting holistic data system. What do you dislike? Depending on the amount of data you're processing it can get a bit slow ...

Great for looking

What do you like best? It gives my team the ability to create dimensions and measures on the fly, allowing faster resolutions and digestion. What do you dislike? There doesn't seem to be a function/tool to set a time/query limit for users What business problems are you solving with the product? What benefits have you realized? Operational costs and margins are managed and analyzed at micro and macro levels easily

Looker - for pros and non-techies alike

What do you like best? Looker is a great analytics tool with a great customer support and customization staff behind it. It definitely has a bit of a learning curve, but it has one of the most user-friendly UI's around that can helps speed-up the learning curve. Super customizable and based on SQL, so if you have an in-house SQL master, it's even more powerful. If not, then I'm not sure how great the tool would be as Looker's in-house support is unknown for org's without SQL programming ...

This one's a looker

What do you like best? Looker is a powerful visualization tool. We typically have it running inside of Salesforce. It's easy and practical to have it sitting right in SFDC. The visualization aspect has been helpful for our sales and marketing organizations in making educated decision for the future. What do you dislike? According to my Sales Engineer, LookML is troubling, instead of just using SQL, the mark up language is more complicated. It would be nice to have a live chat feature ...

Great product, great team to work with

What do you like best? This product releases updates every 3-4 months, which is great for requesting new features. The client success team is also super easy and quick to work with via the chat application. What do you dislike? The price..very expensive. Also still waiting on a fix for automated reporting: when long reports are sent via email they tend to get cut off in PDF form, so the user has to log in to get their full report. Not ideal on weekends. Recommendations to others ...

Having Looker implemented made us know our numbers anytime we want, without a need of a developer

What do you like best? Looker, once implemented and instructed on how it can make sense of the data (once it knows what our data means made us free from any development need whenever we want to extract metrics on the product usage. This is the best tool we tried for the metrics. The best thing about it that everyone in the whole company can reach it and create their own dashboards, spaces, looks etc. What do you dislike? Nothing so far : We are quite happy with the product so far. What ...

Looker Review

What do you like best? Looker is a rather straightforward Business Intelligence tool. It allows our team to create reports and dashboards to analyze data in a very effective way. It provides a lot of flexibility and control to get real-time data as well. What do you dislike? The biggest con is that there seems to be a lot of lag time with Looker. I'm not sure if that's a problem on our end or Looker's database, but it's frustrating to sometimes have data lag up to 24 hours. ...