Looker Reviews in October 2026: User Ratings, Pros & Cons

I love Looker!

What do you like best? I find it pretty easy to learn and fast to integrate the data inputs that I have to create dashboards and get insights for my business. What do you dislike? I do find some of the UI to be slightly clunky (e.g. dashboard creation/editting could be a little bit easier/more seamless What business problems are you solving with the product? What benefits have you realized? I'm usually solving internal operational metrics such as looking at the progress of our sales team ...

Great product!

What do you like best? The ability to rapidly build new reports/dashboards after the model is defined. Obviously the git integration and collaboration aspects are great as well . What do you dislike? I think roles make sense at a high level, but in practice they don't seem to work as designed. Happy to talk about this one more in person (harder to describe online. What business problems are you solving with the product? What benefits have you realized? We're getting huge insight into our ...

I'm a fan

What do you like best? Looker does a really good job of allowing analysts & the people that know the data to arrange & model data, and then visualize it, to allow anyone to access. What do you dislike? Biggest downside is the inability to upload/ad data on an ad hoc basis for visualization. My business users often want to visualize e.g. some data in an excel sheet alongside data warehouse data, and the only way to do that is to get it into the data warehouse. Recommendations to others ...

Looker is an absolute game changer for our company

What do you like best? The customer support for Looker is fantastic - their chat support line has friendly and experienced Looker employees who always go above and beyond to help you solve problems. You really get the sense that Looker is listening to their customers, and your product feedback / feature requests are their #1 priority. What do you dislike? Because Looker itself is so dynamic, there's a learning curve. However, once you've gotten familiar with Looker, you learn to love it. ...

Data Analytics for the non Data Savvy

What do you like best? Looker provides the way for companies with large data sets coming to be able to bring all the data to the employees to better understand the customer experience. For most companies every aspect of the company can benefit from insight into the data, but the data resources (data analysts are not wide spread enough to be able to provide all of the analytical requests for all of the departments. Looker allows the entire company to be able to utilize the data platforms we ...

Amazing experience for both business users and developers

What do you like best? Ease of use and amazing customer support are by far their best selling features. As a developer it's invaluable to have someone right away to help you with your problem, saving a lot of time and patience. As an end user, the navigating and use experience is really important on determining the level of trust in the data and the tool, and second, the likelyhood that they're going to continue trying to get insights from data. The platform used is very important and ...

Looker is very awesome to use!

What do you like best? Looker's UI is very simple and easy to use. Looker also has a lot of great documentation online which makes it simple to throw together LookML (view and model and then build out the visualizations and plop them onto a dashboard. I've held Looker training sessions for my coworkers and most of my training materials were created from Looker's training materials; they're super easy to understand because the underlying product itself is simple to use. What do you ...

Looker strengths

What do you like best? Looker has great integration with Github, thus the semantic layer can be locked in and everyone has a single source of truth. What do you dislike? The semantic layer however, comes at a price...a need for data stewards to predefine metrics and code them up. This prevents users from staying within the analysis flow if a key metric or field is not available. What business problems are you solving with the product? What benefits have you realized? As a model ...

Easy to use and prototype

What do you like best? Having used many other BI tools in my career, I can honestly say that Looker was the easiest tool that I've picked up from scratch. The ability to prototype data quickly without building it out fully in the database makes it easy to get data in front of our users quickly. What do you dislike? Not much. So far, the tool has been great and the people we interact with at the company have been incredibly responsive compared to other vendors. What business problems are ...

Great abstraction and ease-of-use, while offering superb flexibility and customization.

What do you like best? The speed of setting up views and models. What do you dislike? The embedding options are somewhat lacking. As of 4.20, Looker has added the ability for an embedded iFrame to know the size of a parent window. However, there is still a lack of a public dashboard option. It is confusing as to why a public Look is allowed, but not a public dashboard. What business problems are you solving with the product? What benefits have you realized? As a healthcare company ...