Looker Reviews in October 2026: User Ratings, Pros & Cons

An Analytics Tool that Goes Above and Beyond

What do you like best? I absolutely love Looker's customer support. I a a lookml developer, and Looker has chat support from 9-6. This has saved my day on many occasions, and one of the main reasons I will always recommend looker. I also love the flexibility of the tool, and the ability to use the tool for both operations and executive dashboard. Looker is usable for operations because it gives the option of digging in to the granular data What do you dislike? There is not much I dislike. ...

Looker stats visualization

What do you like best? I really like the frequent features releases. The direct in-app chat for customer support is super handy. It is also quite fast to provide reports and access dashboards once it is correctly setup. It is also very easy to setup access for people. What do you dislike? Visualise data is still complicated. The charts module is quite limited compared to the other software like Tableau. The user interface is quite messy and full of options which confused a lot of our ...

Perfect solution for embedded, multi-tenant BI

What do you like best? Looker was very easy to embed in our existing web interface. Because we are a multi-tenant platform, user based access controls and data security are paramount - and are well supported by Looker. What do you dislike? I'd love to be able to build custom D3 visualizations in the hosted version of Looker. Recommendations to others considering the product If you have a strong engineering and data culture, have an existing dataset and ETLs, and just need a bolt-on BI ...

Flexibility and Innovation

What do you like best? The flexibility and capability is top notch. Looker is really quick to innovate and add new features. We love that the entire of basis of Looker is about querying your database in real-time. With this, there's a lot of transparency into why a query isn't running or why results aren't as expected. What do you dislike? The support team is great about referring you to the right documentation (which can be hard to find, but they're not as great about coming up with ...

Small Brazilian startup experience with Looker

What do you like best? I'll go straight to what we thinks is the true value our company take out of looker: 1 Everyone has access to our data to make decisions 2 Everyone has access to the same data 3 On a end-user perspective, the platform is very simple to use if you have some database knowledge (like Access for instance 4 Their support super responsive and solved our problems timely What do you dislike? But.... 1 The backend (redshift maintenance is a pain if you don't ...

A great tool for sharing data

What do you like best? The single feature that separates Looker from the pack is the ability to send anyone in your organization a full report through a simple shortened URL. They can then customize that report, save it if they want to, and if it employs any time-based filters, these will automatically update in the future. It's the easiest way to get data in the hands of non-technical users that I've encountered. What do you dislike? Creating and using dashboards, while ultimately fine ...

One of the greatest BI tool I've used

What do you like best? Looker is THE tool for business that are passed Stage 2 in Business Intelligence (meaning past dashboarding prepared by the only BI person where no exploration is possible. Data exploration experience is made (almost dead easy. Dashboarding is even easier and the UI is just close to perfect. Also the scheduling is an amazing feature that combined with other platforms like Zapier, Slack, MailChimp, Google Sheet, etc. opens up a whole new level of BI possibilities! ...

Looker is great, the limitations are worth it

What do you like best? I like how quickly it is to share data and information with someone across our company, especially in a visual way to aid in understanding. What do you dislike? With Looker, there is a lot that you can do ... and some things that you can't do. The things that you can't do are frustrating and sometimes surprising. There are at times workarounds, and other times there are not. Looker is not great for stand-alone graphics, which is a limitation. It is also still ...

Looker Rocks

What do you like best? On Looker, we can make views that have many tables pre-joined. This makes exploring data way easier for users who aren't comfortable in SQL, making joins. It's also easier for our power users to do data pulls quickly. What do you dislike? 1. The platform is not as flexible as SQL. There isn't a good way to do inner queries or case statements. You can't sort things by calculated fields when there are limits. 2. Exploring isn't that easy. It has a substantial ...

Looker does all of the hard work.

What do you like best? Our app has a lot of tables, and there is a lot of information we want to get out of it. Looker enables my users to get client specific reports without asking me to run anything. I love lookML. It makes data manipulation and field creation very straight-forward. It feels more natural to me than writing gross giant SQL queries by hand all of the time. This frees up my time to use looker to make interesting "deep analysis" models for myself. I use the queries it ...