ListenFirst Review: Is It The Right Social Media Analytics Tools For Your Team?
Best for SMB teams · Mid-market · Enterprise
ListenFirst offers custom pricing plan
Overview
Pricing
Features
Buyer feedback
Alternatives
Security & Compliance
Support
FAQ
Blogs
What is ListenFirst?
ListenFirst Media is the only comprehensive and affordable marketing analytics platform designed exclusively for social media. With ListenFirst Media, track multiple metrics from Facebook, Twitter, YouTube, Instagram and more - from one dashboard. Impress your boss with reports that will help you understand how your social media investment is paying off.
Pricing
ListenFirst offers custom pricing plan
Best For
Suited for solo users, small teams, SMBs, and enterprise
Security & Compliance
Data residency:🇺🇸
ListenFirst was reviewed internally using user feedback, in-house testing, and market research to assess its performance, reliability, and user experience. Learn how we review products and our evaluation process.
Who should consider ListenFirst
- Use cases
- Social media marketing teams, Digital marketing agencies, Brand management teams
- Team types
- Social media analysts, Marketing managers
- Company size
- Medium Business, Large Enterprises
- Workflow style
- Simple and streamlined
- Setup complexity
- Medium
Why teams choose ListenFirst
Comprehensive multi-platform social media metric tracking
Unified dashboard for easy reporting
Affordable pricing relative to enterprise-grade analytics
Is ListenFirst right for you?
Best for unified, comprehensive social media analytics across major platforms.
Choose ListenFirst if
- You need to track multiple social media platforms from a single dashboard.
- Your team values straightforward reporting to demonstrate social media ROI.
- You represent a medium to large business requiring affordable enterprise-grade analytics.
Consider alternatives if
- You are a small business seeking low-cost, self-serve social media tools.
- Your team requires extensive customization or support for niche social platforms.
What buyers should know before shortlisting ListenFirst
ListenFirst Media offers a cost-effective solution for social media analytics, making it accessible for smaller businesses. However, its lack of advanced features may limit its appeal to larger organizations.
ListenFirst pros and cons
- ListenFirst pros
Comprehensive multi-platform social media metric tracking
Unified dashboard for easy reporting
Affordable pricing relative to enterprise-grade analytics
- ListenFirst cons
Pricing is quotation-based and not publicly disclosed
Limited information on advanced customization features
Ready to try it?
Get started with ListenFirst
Connect with the team for a personalised demo.
Still comparing?
See how it stacks up
Compare ListenFirst side-by-side with top Social Media Analytics Tools alternatives.
What is the pricing of ListenFirst?
ListenFirst uses custom pricing — plans are tailored to your team size and needs. Contact them for a quote.
ListenFirst Pricing Plans
Weighing your options?
Not sure if ListenFirst fits your budget?
ListenFirst reviews and ratings
Buyer sentiment
Overall positive sentiment highlights ease of use and comprehensive social media tracking, with some concerns about pricing transparency.
What buyers like
- Ease of use
- Comprehensive social media coverage
- Reporting capabilities
Common complaints
- Pricing transparency
- Limited customization
Are you using ListenFirst?
What users are saying
AG
Alyssa G
10/20/22
"ListenFirst has listened to my feedback"
What do you like best about ListenFirst? Being able to bulk tag posts so I can measure campaigns easily against benchmarks! This is something I asked ...
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LW
Lindsey W
10/13/22
"Excellent experience working with ListenFirst"
What do you like best about ListenFirst? ListenFirst is always super responsive and communicative in working with our social reporting requests. The ...
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AU
Anonymous User
10/13/22
"I use Listen First as a Sr. Social Media Manager for an entertainment company"
What do you like best about ListenFirst? Very user-friendly. Meeting with our reps each month is extremely helpful. They're great at updating us on ...
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DA
Daniel A
10/13/22
"ListenFirst is very user friendly"
What do you like best about ListenFirst? What is most helpful are the easy to read menus and the helpful parts are the ability to log in quickly. What ...
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KB
Karla B
05/11/22
"ListenFirst Has Elevated Our Offerings & Partnerships"
What do you like best about ListenFirst? ListenFirst has been a game-changer for us. It's very comprehensive and versatile. Through the platform, ...
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AU
Anonymous User
05/04/22
"Darius Charles -CBS Social Media Senior Analyst - Review"
What do you like best about ListenFirst? Client support is helpful in troubleshooting any questions or issues we may have. The platform is easy to ...
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- See if ListenFirst fits your business
- Real pricing — no sales pressure
- A demo or quick answers, your call
Step 1 of 4
How big is your team?
We tailor recommendations to companies your size.
What are the features of ListenFirst?
Analytics (ROI Tracking) is a method of calculating the return on investment from a company's marketing expenditures. Return on marketing in…
The strategy of collecting data from social media sites and blogs and assessing that data to make business decisions is referred to as socia…
Competitive analysis is a feature that allows businesses to gather information on their competitors in order to gain a deeper understanding…
A real-time email marketing dashboard displays metrics. This allows individuals to track the effectiveness of an email marketing initiatives…
Engagement metrics are powerful tools that allow software users to track and analyze the level of interaction and involvement of their audie…
Reporting provides complete visibility of the project and a clear grasp of what has to be done to the on-site personnel. The reporting proce…
A report is a type of writing that is organized around identifying and examining issues, events, or results that have occurred in the physic…
Social Media Analytics refers to the process of analyzing and interpreting social media data to gain valuable insights and make informed dec…
ListenFirst security and data handling
Key compliance certifications and security features for IT and security teams evaluating ListenFirst.
Certifications
Developer & data
Alternatives to ListenFirst
ListenFirst Support Options
Frequently Asked Questions About ListenFirst
Common questions buyers ask before choosing ListenFirst.
ListenFirst is a Social Media Analytics Tools. ListenFirst offers Social Media Analytics, Analytics (Social Media), Dashboard, Reports, Reporting and many more functionalities.
ListenFirst is a strong fit if: You need to track multiple social media platforms from a single dashboard.; Your team values straightforward reporting to demonstrate social media ROI.. Consider alternatives if: You are a small business seeking low-cost, self-serve social media tools.; Your team requires extensive customization or support for niche social platforms..
Buyers commonly note the following limitations of ListenFirst: Pricing is quotation-based and not publicly disclosed; Limited information on advanced customization features; Smaller businesses may find it less accessible without sales assistance.
Some top alternatives to ListenFirst includes Twitter Analytics, Social Opinion, TrueSocialMetrics, SocialTracker and SocialBee.
ListenFirst offers Quotation Based pricing model
The starting price is not disclosed by ListenFirst. You can visit ListenFirst pricing page to get the latest pricing.
Ready to try it?
Get started with ListenFirst
Get connected with the team for a personalised demo.
About the reviewer
Rajat Gupta is the founder of Spotsaas. Over the past two years, he has reviewed 2,000+ tools across CRM, HR, AI, and finance — applying hands-on product research and a background in commerce and the CFA program to evaluate software through a business and ROI lens. His goal: help teams make software decisions they won't regret.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].