InsightSquared Reviews in July 2026: User Ratings, Pros & Cons

So many reports, you'll find a new one each week

What do you like best? The pre-built reports are amazing. We're constantly finding new ones that help us. What do you dislike? Honestly, it's bit overwhelming at times. It's hard to just drop and go. We should have spent more time with our CSM when we started instead of waiting. This is of course our fault, not theirs. Recommendations to others considering the product: Spend more time with your CSM when you start than you think you need to. What problems are you solving with ...

Terrible customer service

What do you like best? Has good data visualizations and easy to consume dashboards What do you dislike? Terrible customer service. We were poorly implemented and when I set up a call to discuss they failed to join the meeting. After convincing I set up a re-implementation call - which they cancelled the night before with no reply. Recommendations to others considering the product: Most of what they can do you can build native in SFDC What problems are you solving with the ...

It kept its promises twice!

PROS & CONS What are the best aspects of this product? I made a purchase of InsightSquared twice. And that's for two companies. The simplicity and ease of generating insight to my data within SFDC is insane. I like getting the IS2 team within my disposal in answering questions or making configurations of new assumptions. What aspects are problematic or could work better? I was hoping to segregate renewals from my new business. By that I was hoping I can do that in an easier manner. ...

We wouldn't be where we are without InsightSquared.

PROS & CONS What are the best aspects of this product? Business analytics are typically overwhelming. That would be in terms of the what's currently available and determining how to make use of data. InsightSquard helped me make reports that are easily understandable and which ones to take actions on. I'm able to make my way in and do strength and weakness analysis for all team members. What aspects are problematic or could work better? It's hard to think of anything much. From time to ...

Great Sales Insights Tool!

What do you like best? I like how you can view your performance metrics on one dashboard What do you dislike? I can't think of anything I dislike about Insight Squared What problems are you solving with the product? What benefits have you realized? Easily view performance in one place

See you data Clearly!

What do you like best? Ease of use/user interface, intuitive report and dashboard design. Data presented logically. What do you dislike? Would like more report configurability options. Wish users could add fields without needing to contact Insight Squared support. Recommendations to others considering the product: If you are looking to take teh abundance of data that resides in Salesforce, and make it meaningful and actionable, InsightSquared will power your analytics and decision ...

Makes life easier-insightful i must say!

What do you like best? Dashboards and Reports that are very useful. Specially for someone who works in sales,through insight squared we can easily identify and track our KPIs. Very user friendly interface. What do you dislike? Somewhat the efforts to create and design brand new reports. What problems are you solving with the product? What benefits have you realized? As a sales person, at a glance, I know where I stand and helps me devise my strategy for success.

Excellent Marketing Attribution

What do you like best? Their flexibility and overall knowledge of what can be done with the SFDC integration which allows us to better attribute campaigns to MQLs, responders, and other touches which were otherwise relegated to single touch by what SFDC offers out of the box. Their staff has been incredibly helpful and responsive in updating our InsightSquared instance. Despite also having a license for Tableau in our company, many in our executive leadership team have leaned heavily ...

User Friendly!

What do you like best? As someone that works in sales, we are constantly tracking our KPIs so use of this platform is vital. That being said, the platform is great and I love how navigable it truly us. Things are designed well enough to where there is no confusion. What do you dislike? I cannot really think of anything that I would improve. Maybe the configuration at times but I believe that is in my company's hands for they would have to make recommendations. Recommendations to ...

Fantastic support and strong tool

What do you like best? The Sales reporting is very straightforward out of the box. The Support team is highly responsive and helpful whenever I have a question. The Implementation team was amazing as well. Finally, our AE is great! Fantastic team and useful product. Our reporting process has gone from taking days down to now just simply logging into IS2. What do you dislike? I don't dislike it per se, but the Marketing dashboards are less intuitive than the Sales dashboards (though ...