Impact.com Review: Is It The Right PRM Software For Your Team?
Best for SMB teams · Mid-market · Enterprise
GDPR
SOC 2Starts from $500 / Month
Uber
Adidas
Lenovo
Microsoft
HSBCTrusted by many companies including Uber
Overview
Pricing
Buyer feedback
Alternatives
Customers
Media
Security & Compliance
Support
FAQ
Blogs
What is Impact.com?
Impact.com is a partnership management platform that helps businesses manage, automate, and scale relationships with affiliates, influencers, and B2B partners. Described as the world's largest partnership management platform, it covers collaboration workflows, partner discovery, and performance tracking in one system.
Pricing
Starts from $500 / Month
Best For
Suited for solo users, small teams, SMBs, and enterprise
Security & Compliance
SOC 2GDPRSSO & MFA supported
Data residency:Global
Impact.com Software Demo
Impact.com was reviewed internally using user feedback, in-house testing, and market research to assess its performance, reliability, and user experience. Learn how we review products and our evaluation process.
Who should consider Impact.com
- Use cases
- Affiliate marketing programs, Influencer partnership management, B2B partner relationship management
- Team types
- Affiliate marketing managers, Partnership program managers
- Company size
- Medium Business, Large Enterprises
- Workflow style
- Flexible and configurable
- Setup complexity
- Medium
Why teams choose Impact.com
Ease of use and implementation
Good user interface and tracking features
Responsive customer success and advertiser support
Is Impact.com right for you?
Best for managing affiliate, influencer, and B2B partner programs at scale.
Choose Impact.com if
- You need a flexible platform with strong tracking and a user-friendly interface.
- Your team includes affiliate or partnership program managers seeking streamlined collaboration.
- Your company is medium to large-sized requiring a robust partnership management solution.
Consider alternatives if
- Your business demands fast, transparent payment processing without delays.
- You require highly reliable and responsive technical support at all times.
What buyers should know before shortlisting Impact.com
Impact. com is an affiliate marketing platform that offers an excellent user interface, ease of use, and implementation.
Despite some negative feedback from users regarding payment issues and customer support, the platform stands out for its innovative updates, making it a viable option for advertisers looking to build a strong partner program. The platform's REST API and tracking features are particularly noteworthy, enhancing the overall user experience.
However, there have been reports of delayed payments, lackluster customer support, and issues with the affiliate application process, which may deter some users. Overall, Impact.
com shines in its usability and features, making it a competitive choice for affiliate marketing, especially for those seeking an intuitive and efficient platform for their marketing campaigns.
Impact.com pros and cons
- Impact.com pros
Ease of use and implementation
Good user interface and tracking features
Responsive customer success and advertiser support
- Impact.com cons
Payment delays and trust concerns
Inefficient registration process with poor communication
Ready to try it?
Get started with Impact.com
Connect with the team for a personalised demo.
Still comparing?
See how it stacks up
Compare Impact.com side-by-side with top PRM Software alternatives.
What is the pricing of Impact.com?
Impact.com Pricing Plans
Starter
$500
/Month
Work with any type of partner
Onboarding, migration, and ongoing support
Partner recommendations
Recruitment tools and prospect CRM
Flexible, electronic contracting
Show more +
Pro
$2,500
/Month
All Features in Starter Plus
Customer Success Manager
24/5 live in-app chat
Marketing Development Funds (MDF)
Track through your CRM
Show more +
Enterprise
$5,000
/Month
All Features in Pro Plus
Dedicated support
Mediarails
Path-based payouts
Custom Domain
Show more +
Impact.com reviews and ratings
Buyer sentiment
Users appreciate the platform’s ease of use and interface but express significant frustration over payment delays and customer support issues.
What buyers like
- Ease of use
- User interface
- Customer support responsiveness
Common complaints
- Payment delays
- Customer support quality
What users are saying
VL
Vladyslav Lotovskyi
11/05/24
They did not pay me yet
They did not pay me yet. I have commision from Fossibot. First commision wasn't paid 20.10.2024 I texting with support now, maybe it is a mistake. I ...
Read more
AR
Adam Ruuter
11/02/24
There have been no benefits here at…
There have been no benefits here at all. I was really desperate in looking for a company that would make me earn massively from home. Thanks to a ...
Read more
C
Chu
10/29/24
Complete and total scam
Complete and total scam. This company, Waves Audio, and BabyAudio together scammed me and my audience out of about 5000 USD. I'm sure they've done ...
Read more
S
Sunny
10/25/24
Absolute SCAM!
For months Impact has avoided sending me the money I earned rightfully through their 'program.' They avoid responses and close my service request ...
Read more
MB
McIntosh Bianca
10/18/24
Be causious when signing a contract
When we first cooperate they told us their convertion rate is high and good, and before the payment, they are quite kind, give all thoese template and ...
Read more
R
Ronys
10/17/24
Trash service.
Trash service.. I gave them all my business information to a guy called taylor garrison and he never came back to me.. for this service is just a scam..
Impact.com security and data handling
Key compliance certifications and security features for IT and security teams evaluating Impact.com.
Certifications
Security features
Developer & data
Alternatives to Impact.com
Impact.com Customers
Uber
Adidas
Lenovo
Microsoft
HSBC
Airbnb
Levis
Wallmart
McFree
TicketMaster
Impact.com Support Options
Frequently Asked Questions About Impact.com
Common questions buyers ask before choosing Impact.com.
Impact.com is a strong fit if: You need a flexible platform with strong tracking and a user-friendly interface.; Your team includes affiliate or partnership program managers seeking streamlined collaboration.. Consider alternatives if: Your business demands fast, transparent payment processing without delays.; You require highly reliable and responsive technical support at all times..
Buyers commonly note the following limitations of Impact.com: Payment delays and trust concerns; Inefficient registration process with poor communication; Unreliable FTP data access and technical support.
Some top alternatives to Impact.com includes Kiflo PRM, Magentrix PRM, PartnerPortal.io, Elioplus PRM and Impact.
Impact.com offers Subscription pricing model
The starting price of Impact.com is $500/Month
Ready to try it?
Get started with Impact.com
Get connected with the team for a personalised demo.
About the reviewer
Rajat Gupta is the founder of Spotsaas. Over the past two years, he has reviewed 2,000+ tools across CRM, HR, AI, and finance — applying hands-on product research and a background in commerce and the CFA program to evaluate software through a business and ROI lens. His goal: help teams make software decisions they won't regret.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
