Efficient project management made simple.
Main Features
Pricing
Starts from $16.67/Month when Billed Yearly, also offers free forever plan
Free Trial available
Showing 1-9 out of 9
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9.2
Spot Score
RECOMMENDED
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Product Description
Zendesk Support is a cloud-based help desk application designed to help individuals easily manage service desk and the requests made by their users. The intuitive, easy to use interface uses natural language processing without learning curve or training to make sure everyone in the organization ...
Read moreCommon Features
Macros (Templated Responses)
Unique Features
Incident Management
Social Media Integration
Multi-Channel Communication
+ 25 more
Pricing
Free Trial available, Try Now
Starts from $19/user/month when yearly
9.7
Spot Score
RECOMMENDED
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Product Description
Zoho Desk help desk software offers a free help desk with popular features. In addition to free users, individuals can manage unlimited agents, create templates to make it easier for agents to answer tickets, and use the Zoho Desk Help Desk Software for business. With Zoho account user can ...
Read moreCommon Features
Macros (Templated Responses)
Unique Features
Incident Management
Social Media Integration
Multi-Channel Communication
+ 23 more
Pricing
Free Trial available, Try Now
Starts from $7/user/month when yearly
RECOMMENDED
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Product Description
Tidio Helpdesk is an AI-powered support solution designed to enhance team efficiency and boost customer satisfaction. This intuitive platform streamlines ticket management, turning chaotic conversations into well-organized support tickets. Its smart ticketing system allows teams to filter, ...
Read moreCommon Features
No common features
Unique Features
Ticketing
Ticketing System
Routing
+ 10 more
Pricing
Free Trial available, Try Now
Starts from $24/month when yearly
7.9
Spot Score
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Product Description
TaskSift is a flexible and powerful incident management platform for public safety organizations. Use it for managing tasks, dispatching resources, and tracking the status of any incident first gets user in front of data, so decisions can be made quickly. Its lean approach to technology is ...
Read moreCommon Features
No common features
Unique Features
Auto-Assign (Incidents)
Real-time Dashboard
Incident Prioritization
+ 5 more
Pricing
Free Trial available
Starts from $7.50/Month when Billed Yearly
8.0
Spot Score
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Product Description
Introducing Height, the ultimate project management solution for your business. With real-time task management, chat functionality, and robust customization options, Height is the perfect tool to keep your team on track and working together seamlessly. Automatically link tasks to commits, ...
Read moreCommon Features
Kanban Board
Issue Management
Unique Features
Timeline View
Idea Management
Recurring Task Management
+ 5 more
Pricing
Starts from $6.99/User/Month when Billed Yearly, also offers free forever plan
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Product Description
Qualified is an innovative Conversational Marketing Chatbot that enables businesses to maximize their revenue by leveraging their website. It empowers them to identify their most desirable site visitors, start conversations to convert outbound and promotional website visitors, and detect ...
Read moreCommon Features
No common features
Unique Features
Pop-ups
Alerts
Co-Browsing
+ 12 more
Pricing
Starts from $3000/Month
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Product Description
Sweetjab allows you to easily manage and view issues and pull requests from GitHub all in one place. It's the ideal solution to help organize and prioritize tasks and get an overall agenda of your company. Never miss an important issue or pull request again. Try Sweetjab - the effortless way to ...
Read moreCommon Features
No common features
Unique Features
Drag and Drop
Backlog Management
Task Tracking
+ 3 more
Pricing
Starts from $30/Month
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Product Description
Workvivo is a revolutionary employee communication app that works to strengthen the connections between colleagues. Beyond the traditional tools, Workvivo has the ability to effectively engage and reach out to team members. This revolutionary communication platform aids in the construction of ...
Read moreCommon Features
No common features
Unique Features
Calendar Management
Employee Database
Access Control
+ 7 more
Pricing
Workvivo offers custom pricing plan
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Product Description
Stepsize is the ultimate issue tracker for engineers. Create issues with detailed context always accessible when needed, right from your code editor. Features such as secure links to relevant code and updated knowledge + awareness of tech debt offer a comprehensive way of understanding and ...
Read moreCommon Features
No common features
Unique Features
Code Assistance
Project Management
Annotation and Markup Tools
+ 1 more
Pricing
Starts from $12/User/Month when Billed Yearly, also offers free forever plan
Stuck on something? We're here to help with all the questions and answers in one place.
Popular alternatives include Zendesk Support, Zoho Desk, Tidio Helpdesk, TaskSift and Stepsize.
Key factors include Kanban Board, Mobile App, Macros (Templated Responses), Labeling, Issue Management and pricing.
Tools like SysAid, LiveAgent, Help Scout, Zoho Desk and Freshdesk are best for small businesses for Help Desk Software.
This software is researched and edited by
Rajat Gupta is the founder of Spotsaas, where he reviews and compares software tools that help businesses work smarter. Over the past two years, he has analyzed thousands of products across CRM, HR, AI, and finance — combining real-world research with a strong foundation in commerce and the CFA program. He's especially curious about AI, automation, and the future of work tech. Outside of SpotSaaS, you'll find him on a badminton court or tracking the stock market.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
