Heartbeat Review: Is It The Right Online Community Management Software For Your Team?
Best for SMB teams · Mid-market · Enterprise
Free Trial Available
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Heartbeat offers custom pricing plan
Overview
Pricing
Features
Alternatives
Security & Compliance
Support
FAQ
Blogs
What is Heartbeat?
Heartbeat is an online community platform that runs under your own domain with threads, chats, document sharing, and automated member onboarding. It tracks engagement to surface active contributors and at-risk members, supports subscription and event ticket monetization, and integrates with Zapier, Stripe, Google Calendar, Zoom, and Notion.
Pricing
Heartbeat offers custom pricing plan
Free Trial available
Best For
Suited for small teams, SMBs, and enterprise
Security & Compliance
Data residency:Global
Platform
Browser Based (Cloud)
Installed - Windows
Mobile-first — limited web access
Heartbeat was reviewed internally using user feedback, in-house testing, and market research to assess its performance, reliability, and user experience. Learn how we review products and our evaluation process.
Who should consider Heartbeat
- Team types
- Large Enterprises, Small Business
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Compare Heartbeat side-by-side with top Online Community Management Software alternatives.
What is the pricing of Heartbeat?
Heartbeat uses custom pricing — plans are tailored to your team size and needs. Contact them for a quote.
Weighing your options?
Not sure if Heartbeat fits your budget?
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What are the features of Heartbeat?
A custom domain is a one-of-a-kind branded name for a website. The custom domain of Nation Builder, for example, is nationbuilder.com. Vanit…
Discussion threads are a valuable feature in software that allows users to engage in online conversations about a particular topic or projec…
A system or process for capturing, tracking and storing electronic documents such as PDFs, word processing files, and digital photographs of…
Membership management is a crucial feature in software that is designed to help organizations effectively manage their members or customers.…
The process of welcoming new clients, confirming that their inquiries and concerns are addressed, and delivering new products and services a…
Real-time chat is a software feature that allows users to communicate with each other instantly. It enables real-time messaging and conversa…
Heartbeat security and data handling
Key compliance certifications and security features for IT and security teams evaluating Heartbeat.
Certifications
Developer & data
Alternatives to Heartbeat
Heartbeat Support Options
Frequently Asked Questions About Heartbeat
Common questions buyers ask before choosing Heartbeat.
Heartbeat is a Online Community Management Software. Heartbeat offers Custom Domain, Discussion Threads, Real-time Chat, Document Management, Onboarding and many more functionalities.
Some top alternatives to Heartbeat includes Networked, SocialGlow, Kommunity, Brilliant Directories and WorkOutLoud.
Heartbeat offers Free Trial, Quotation Based, Subscription pricing models
The starting price is not disclosed by Heartbeat. You can visit Heartbeat pricing page to get the latest pricing.
Ready to try it?
Get started with Heartbeat
Start your free trial — no credit card required.
About the reviewer
Rajat Gupta is the founder of Spotsaas. Over the past two years, he has reviewed 2,000+ tools across CRM, HR, AI, and finance — applying hands-on product research and a background in commerce and the CFA program to evaluate software through a business and ROI lens. His goal: help teams make software decisions they won't regret.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
