Amity Social Cloud Review: Is It The Right Online Community Management Software For Your Team?
Best for SMB teams · Mid-market · Enterprise
Free Trial Available
GDPRStarts from $0.06 / MAU when Billed Yearly
Marriott
Unilever
Subway
AIA
TrueTrusted by teams including Marriott
Overview
Pricing
Features
Buyer feedback
Alternatives
Customers
Media
Security & Compliance
Support
FAQ
Blogs
What is Amity Social Cloud?
Amity Social Cloud is an SDK platform that lets businesses and developers embed social features - including activity feeds, short-form video stories, live streaming, and community forums - directly into their apps. It is designed to increase user engagement and retention by adding interactive social layers to existing digital products.
Pricing
Starts from $0.06 / MAU when Billed Yearly
Free Trial available
Best For
Suited for solo users, small teams, SMBs, and enterprise
Security & Compliance
GDPRSingle Sign-On (SSO)
Data residency:Global
Platform
Browser Based (Cloud)
Desktop only — no mobile app
Amity Social Cloud Software Demo
Amity Social Cloud was reviewed internally using user feedback, in-house testing, and market research to assess its performance, reliability, and user experience. Learn how we review products and our evaluation process.
Who should consider Amity Social Cloud
- Use cases
- Community-driven apps, Social engagement platforms, Customer loyalty programs
- Team types
- Product managers, Mobile app developers
- Company size
- Small Business, Large Enterprises
- Workflow style
- Flexible and configurable
- Setup complexity
- Medium
Why teams choose Amity Social Cloud
Comprehensive social feature integration
Supports boosting user engagement and retention
Scalable for various business sizes
Is Amity Social Cloud right for you?
Best for developers embedding scalable social features into apps.
Choose Amity Social Cloud if
- You need a developer-focused API to integrate diverse social functionalities.
- Your goal is to boost user engagement and retention through community features.
- You require a scalable solution suitable for both small businesses and large enterprises.
Consider alternatives if
- You lack developer resources to handle medium-complexity integration.
- You want an out-of-the-box standalone community platform without custom development.
Amity Social Cloud pros and cons
- Amity Social Cloud pros
Comprehensive social feature integration
Supports boosting user engagement and retention
Scalable for various business sizes
- Amity Social Cloud cons
Pricing is not publicly available and requires quotation
Limited user reviews and low rating indicating potential issues
Ready to try it?
Get started with Amity Social Cloud
Start your free trial — no credit card required.
Still comparing?
See how it stacks up
Compare Amity Social Cloud side-by-side with top Online Community Management Software alternatives.
What is the pricing of Amity Social Cloud?
Amity Social Cloud Pricing Plans
Weighing your options?
Not sure if Amity Social Cloud fits your budget?
Amity Social Cloud reviews and ratings
Buyer sentiment
Extremely limited user feedback with a very low rating suggests buyer dissatisfaction or unmet expectations.
What buyers like
- Social feature breadth
- Engagement potential
- Scalability
Common complaints
- Lack of transparency
- Poor user satisfaction
Are you using Amity Social Cloud?
What users are saying
WT
Will Thomas
02/28/23
AVOID
Avoid this company at all costs. Buggy and laggy community software. Difficult to deal with, especially their COO Francesca. Made us overpay by two ...
Read more
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- Real pricing — no sales pressure
- A demo or quick answers, your call
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How big is your team?
We tailor recommendations to companies your size.
What are the features of Amity Social Cloud?
Your customers and agents can meet in the forum and help each other solve problems. Every forum post is converted to a ticket. Your customer…
Community management is a crucial feature that facilitates effective communication and collaboration among members of a community. It is a c…
Material management is the end-to-end acquiring, designing, processing, and distributing of content. It is a set of methods and technologies…
Engagement features facilitate communication, collaboration, and interaction between users — whether within a team, organization, or with ex…
Moderation refers to the process of monitoring and controlling various activities within a software or online platform. This feature allows…
Real-time chat is a software feature that allows users to communicate with each other instantly. It enables real-time messaging and conversa…
Amity Social Cloud security and data handling
Key compliance certifications and security features for IT and security teams evaluating Amity Social Cloud.
Certifications
Security features
Developer & data
Alternatives to Amity Social Cloud
Amity Social Cloud Customers
Marriott
Unilever
Subway
AIA
True
Airasia
trueid
Kaizen gaming
Perx Health
iSS
Amity Social Cloud Support Options
Frequently Asked Questions About Amity Social Cloud
Common questions buyers ask before choosing Amity Social Cloud.
Amity Social Cloud is a Online Community Management Software. Amity Social Cloud offers Community Forums, Community Management, Engagement Features, Content Management, Real-time Chat and many more functionalities.
Amity Social Cloud is a strong fit if: You need a developer-focused API to integrate diverse social functionalities.; Your goal is to boost user engagement and retention through community features.. Consider alternatives if: You lack developer resources to handle medium-complexity integration.; You want an out-of-the-box standalone community platform without custom development..
Buyers commonly note the following limitations of Amity Social Cloud: Pricing is not publicly available and requires quotation; Limited user reviews and low rating indicating potential issues; Lack of detailed use case and benefit documentation.
Some top alternatives to Amity Social Cloud includes Tribe Community Platform, Babble, Bettermode, Chatwee and MeltingSpot.
Amity Social Cloud offers Free Trial, Quotation Based, Subscription pricing models
The starting price of Amity Social Cloud is $0.06/MAU when Billed Yearly
Ready to try it?
Get started with Amity Social Cloud
Start your free trial — no credit card required.
About the reviewer
Rajat Gupta is the founder of Spotsaas. Over the past two years, he has reviewed 2,000+ tools across CRM, HR, AI, and finance — applying hands-on product research and a background in commerce and the CFA program to evaluate software through a business and ROI lens. His goal: help teams make software decisions they won't regret.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].