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Engati vs Gupshup vs Octane AI Comparison

Last updated:

Engati

4.6(50 reviews)

Starting at $79 /Month

  • Free Trial
  • Large Enterprises
  • Medium Business

Engati is a chatbot platform that lets teams build and deploy bots without coding, with support for eight messaging channels including Messenger, Telegram, Line, Viber, Skype, Slack, and Webchat. It includes real-time an…

Gupshup

4.0(4 reviews)

Starting at Contact for pricing

  • Large Enterprises
  • Medium Business

Gupshup is a comprehensive software that enables businesses to effectively engage with their target audience through conversational messaging. With a single messaging API for over 30 channels and advanced artificial inte…

Octane AI

Starting at $9 /Month

  • Free Trial
  • Large Enterprises
  • Medium Business

. Octane AI is the ideal solution for Shopify merchants looking to boost their sales through Facebook Messenger. With the ability to create customer pop-ups for exclusive discounts and notifications, as well as personal…

Engati leads on user satisfaction with a 4.6-star rating across 50 reviews.

Engati vs Gupshup vs Octane AI — at a glance

FeatureEngatiGupshupOctane AI
Rating4.6 / 54.0 / 5
Reviews504
Starting price$79 /MonthContact for pricing$9 /Month
Free trial Yes No Yes
Free version No No No
Best forLarge Enterprises, Medium Business, Small BusinessLarge Enterprises, Medium Business, Small BusinessLarge Enterprises, Medium Business, Small Business
CategoryBot Platforms SoftwareBot Platforms SoftwareBot Platforms Software
PlatformsSaaS/Web/CloudSaaS/Web/CloudSaaS/Web/Cloud
APIAvailableAvailable
Support modesBusiness Hours, OnlineOnlineOnline
CertificationsGDPRGDPR
Data residencyGlobalGlobalGlobal

Key differences between Engati and Gupshup

  • Pricing: Engati starts at $79 /Month. Gupshup pricing is not publicly listed.
  • Free trial: Engati offers a free trial; Gupshup does not.
  • User satisfaction: Engati scores higher with a 4.6-star average.
  • Deployment: Engati supports SaaS/Web/Cloud; Gupshup supports SaaS/Web/Cloud.

Compare Engati vs Gupshup vs Octane AI — and walk away knowing which one fits.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Bot Platforms Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Engati - Bot Platforms Software
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Gupshup - Bot Platforms Software
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Talk to an expert

Free PDF comparison

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Biggest differences

Start here before you go deeper into features.

Engati

Best for easy, no-code chatbot creation across multiple messaging platforms.

Choose if
  • You need to quickly build chatbots without any programming skills.
  • Your business engages customers on multiple messaging platforms like Messenger and Slack.
  • You want real-time analytics to monitor chatbot performance and user engagement.
Consider alternatives if
  • Your company requires highly customized AI or advanced NLP capabilities.
  • You are a large enterprise needing deep integration with complex legacy systems.

Gupshup

Best for

Large Enterprises, Medium Business, Small Business

Octane AI

Best for

Large Enterprises, Medium Business, Small Business

Engati typically suits Large Enterprises and Medium Business. Gupshup tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

Engati is a chatbot platform that lets teams build and deploy bots without coding, with support for eight messaging channels including Messenger, Telegram, Line, Viber, Skype, Slack, and ... Read More about Engati

Gupshup is a comprehensive software that enables businesses to effectively engage with their target audience through conversational messaging. With a single messaging API for over 30 ... Read More about Gupshup

. Octane AI is the ideal solution for Shopify merchants looking to boost their sales through Facebook Messenger. With the ability to create customer pop-ups for exclusive discounts and ... Read More about Octane AI

Entry Level Pricing

  • Starts from $79
  • Not Available
  • Starts from $9

Free Trial Availability

  • No free trial

User Ratings

Based on verified Spotsaas reviews

4.6

(50)

Best Company Size

1-50 employees51-500 employees
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Software Demo

Demo

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Step 1 of 4

How big is your team?

We tailor recommendations to companies your size.

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How do Engati, Gupshup and Octane AI Compare on Features?

Total Features

11 Features

8 Features

4 Features

Unique Features

No unique features

No unique features

No unique features

Get Quote
Get Quote

Compare Engati, Gupshup and Octane AI on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

        Starting From

        • $79
        • Not Available
        • $9

        Pricing Plans

        • Not Available
        • Not Available
        • Not Available

        Pricing Page

        Engati pricing

        Pricing information not available

        Octane AI pricing

        Other Details

        Organization Types supported

        • Medium Business
        • Freelancers
        • Small Business
        • Large Enterprises
        • Individuals
        • Medium Business
        • Freelancers
        • Small Business
        • Large Enterprises
        • Individuals
        • Medium Business
        • Freelancers
        • Small Business
        • Large Enterprises
        • Individuals

        Platforms Supported

        • Mobile - Android
        • Browser Based (Cloud)
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)
        • Mobile - Android
        • Browser Based (Cloud)
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)
        • Mobile - Android
        • Browser Based (Cloud)
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)

        Modes of support

        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online

        API Support

        • Available
        • Available
        • Not Available
        Get help choosing
        Get help choosing

        Security & Compliance

        Certifications, data handling, and security controls for IT and compliance evaluators.

        HIPAA

        ✗ No
        ✗ No

        GDPR

        ✓ Yes

        Data Encryption

        ✓ Yes

        Data Residency

        🌐 Global
        🌐 Global

        Engati vs Gupshup User Reviews & Rating Comparison

        User Ratings

        No reviews available for the product

        Rating Distribution

        21

        5

        2

        0

        1

        25

        9

        2

        0

        0

        2

        4

        0

        0

        0

        Spotsaas Editor’s POV generated by AI

        Buyer sentiment

        Users generally appreciate Engati's ease of use and multi-platform support, though some desire more advanced features and clearer pricing.

        What buyers like

        • Ease of use
        • Multi-platform integration
        • Real-time analytics

        Common complaints

        • Limited advanced AI features
        • Pricing transparency

        Buyer sentiment

        Buyer sentiment is positive across 36 reviews, with strong overall satisfaction.

        What buyers like

        • Multi-channel messaging
        • AI-driven interactions
        • High message volume

        Common complaints

        • Complex setup process
        • Limited customization options
        • Pricing may vary

        What buyers like

        • Boosts sales
        • Customer pop-ups
        • Abandoned cart reminders

        Common complaints

        • Limited to Shopify
        • Requires Facebook Messenger
        • Basic analytics

        Pros and Cons

        • Supports eight major messaging platforms for broad reach

        • User-friendly interface enabling bot creation without programming

        • Real-time analytics for monitoring bot performance

        • Limited information on advanced AI customization capabilities

        • Potentially less suitable for very large enterprises with complex needs

        • Supports over 30 messaging channels.

        • Handles billions of messages monthly.

        • Strong AI capabilities enhance user interactions.

        • Setup can be complex for new users.

        • Customization may be limited compared to competitors.

        • Effective at recovering abandoned carts.

        • Integrates seamlessly with Shopify.

        • Offers personalized customer interactions.

        • Limited to Shopify users.

        • May not suit businesses outside e-commerce.

        Positive Reviews

        No reviews available for the product

        No reviews available for the product

        No reviews available for the product

        Negative Reviews

        No reviews available for the product

        No reviews available for the product

        No reviews available for the product

        Used Engati, Gupshup, or Octane AI? Tell buyers what actually differs.

        Media and Screenshots

        Screenshots

        Engati screenshot: The dashboard provides insight into the number of conversations, average conversation duration, and more

        3 Screenshots

        App Assistant Setup

        1 Screenshots

        Videos

        video-0

        3 Videos

        video-0

        3 Videos

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        Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

        Frequently asked questions

        Which is better, Engati or Gupshup?
        Engati edges out the other on user ratings (4.6 vs 4.0). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
        Do Engati and Gupshup offer a free trial?
        Engati offers a free trial. Gupshup does not.
        What is the starting price of Engati vs Gupshup?
        Engati starts at $79 /Month. Gupshup starts at Contact for pricing.
        What are the top alternatives to Engati?
        Top alternatives to Engati include Octane AI, BusinessOnBot, ChatBot, SmartBots, Amazon Lex.
        What are the top alternatives to Gupshup?
        Top alternatives to Gupshup include Octane AI, Haptik, Botgate, 360dialog, Gobot.