GrubHub Review: Is It The Right Restaurant Delivery/Takeout Software For Your Team?
Best for SMB teams · Mid-market · Enterprise
Free Trial Available
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Overview
Pricing
Features
Alternatives
Media
Security & Compliance
Support
FAQ
Blogs
What is GrubHub?
Grubhub is an online food ordering platform that connects customers with local restaurants offering delivery or takeout. Users can search by cuisine, restaurant, or menu item, access reviews and deals, and place orders online or through the app, with 24/7 customer support tracking each order.
Pricing
Free Trial available
Best For
Suited for solo users, small teams, SMBs, and enterprise
Security & Compliance
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Platform
Browser Based (Cloud)
Mobile-first — limited web access
GrubHub Software Demo
GrubHub was reviewed internally using user feedback, in-house testing, and market research to assess its performance, reliability, and user experience. Learn how we review products and our evaluation process.
Who should consider GrubHub
- Use cases
- Restaurant delivery services, Takeout order management, Food delivery marketplaces
- Team types
- Restaurant owners and managers, Delivery logistics coordinators
- Company size
- Small Business, Medium Business
- Workflow style
- Simple and streamlined
- Setup complexity
- Low
Why teams choose GrubHub
Wide variety of restaurant options
User-friendly ordering interface
Convenient access to delivery and takeout
Is GrubHub right for you?
Best for streamlined restaurant delivery and takeout order management.
Choose GrubHub if
- You operate a small to medium restaurant offering delivery or takeout services.
- You need a simple, user-friendly platform to manage food delivery orders efficiently.
- You want access to a large network of diverse restaurants to attract more customers.
Consider alternatives if
- Your business requires highly customizable ordering or delivery logistics solutions.
- You need transparent and flexible pricing models for delivery services.
GrubHub pros and cons
- GrubHub pros
Wide variety of restaurant options
User-friendly ordering interface
Convenient access to delivery and takeout
- GrubHub cons
Lack of transparent pricing information
Limited customization for restaurant partners
Ready to try it?
Get started with GrubHub
Start your free trial — no credit card required.
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See how it stacks up
Compare GrubHub side-by-side with top Restaurant Delivery/Takeout Software alternatives.
What is the pricing of GrubHub?
Weighing your options?
Not sure if GrubHub fits your budget?
GrubHub reviews and ratings
Buyer sentiment
Overall positive user sentiment highlights ease of use and variety, tempered by concerns about pricing transparency and delivery consistency.
What buyers like
- Ease of use
- Variety of restaurant options
- Convenience
Common complaints
- Pricing transparency
- Delivery time variability
Are you using GrubHub?
- See if GrubHub fits your business
- Real pricing — no sales pressure
- A demo or quick answers, your call
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How big is your team?
We tailor recommendations to companies your size.
What are the features of GrubHub?
Customer support is a term used to describe services that assist customers in making the most cost-effective and proper usage of a product.…
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Trading money electronically is known as online payment. Computer networks, the internet, and digital stored value systems are commonly used…
The process of keeping track of clients' orders and managing the actions required in completing them is known as order management. Accepting…
A search filter is a feature that allows a visitor to narrow down the search results on a product listing page, such as by size, color, pric…
Status tracking is a method of accurately locating an object in transit from point A to point B using a decentralized and digital location l…
GrubHub security and data handling
Key compliance certifications and security features for IT and security teams evaluating GrubHub.
Certifications
Security features
Developer & data
Alternatives to GrubHub
GrubHub Support Options
Frequently Asked Questions About GrubHub
Common questions buyers ask before choosing GrubHub.
GrubHub is a Restaurant Delivery/Takeout Software. GrubHub offers Order Management, Search (Filter), Mobile App, Customer Support, Status Tracking and many more functionalities.
GrubHub is a strong fit if: You operate a small to medium restaurant offering delivery or takeout services.; You need a simple, user-friendly platform to manage food delivery orders efficiently.. Consider alternatives if: Your business requires highly customizable ordering or delivery logistics solutions.; You need transparent and flexible pricing models for delivery services..
Buyers commonly note the following limitations of GrubHub: Lack of transparent pricing information; Limited customization for restaurant partners; Potential variability in delivery times.
Some top alternatives to GrubHub includes ORD.TO, DelivApp, MarketMan, Pizzaods and Caviar.
GrubHub offers Free Trial, Subscription pricing models
The starting price is not disclosed by GrubHub. You can visit GrubHub pricing page to get the latest pricing.
Ready to try it?
Get started with GrubHub
Start your free trial — no credit card required.
About the reviewer
Rajat Gupta is the founder of Spotsaas. Over the past two years, he has reviewed 2,000+ tools across CRM, HR, AI, and finance — applying hands-on product research and a background in commerce and the CFA program to evaluate software through a business and ROI lens. His goal: help teams make software decisions they won't regret.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
