GoTo Resolve Reviews in July 2026: User Ratings, Pros & Cons

"Remote Help"

What do you like best about GoTo Resolve (formerly GoToAssist)? When I have an issue with my computer and troubleshooting doesn't work well over the telephone, I can allow someone to remote into my computer and help me out. I am to chat with them awhile they are assisting me. What do you dislike about GoTo Resolve (formerly GoToAssist)? If you do not have good internet connection, it can be slow at times. I am concerned with about security as well, someone could be able to take screenshots ...

"Consultants review"

What do you like best about GoTo Resolve (formerly GoToAssist)? Its very efficient , can connect to several systems using the citrix . Can be logged in for anywhere. What do you dislike about GoTo Resolve (formerly GoToAssist)? I dislike the fact that many a times it gets very slow and the client server needs to be turned on for a business user to login and work on the enviornment Recommendations to others considering GoTo Resolve (formerly GoToAssist): Yes !! What problems is GoTo Resolve ...

"Remote connection is fast and good."

What do you like best about GoTo Resolve (formerly GoToAssist)? Use it remote connect to my office computer through Citrix GotoAssist and Xenapp and it works flawlessly always. Never an issue but sometimes depending on the network speed we may find some lagging. What do you dislike about GoTo Resolve (formerly GoToAssist)? The lagging caused by this software sometimes slows down the work but otherwise this is a great software. Recommendations to others considering GoTo Resolve (formerly ...

"GoToAssist is Good"

What do you like best about GoTo Resolve (formerly GoToAssist)? That it is a cloud based, remote program and it is relatively inexpensive. What do you dislike about GoTo Resolve (formerly GoToAssist)? Sometimes it is slow and sometimes it doesn't always work. What problems is GoTo Resolve (formerly GoToAssist) solving and how is that benefiting you? We are saving time and money. The remote access feature is awesome.

"Just sign in and assist where needed"

What do you like best about GoTo Resolve (formerly GoToAssist)? GoToAssist is a turn key "cloud" based remote desktop tool that is available 24/7 for your "any hour" customer support calls. It has helped me cut business expenses, while being able to give reliable remote support to my customers. What do you dislike about GoTo Resolve (formerly GoToAssist)? Currently GoToAssist has fixed the Mac / Citrix errors that many were experiencing a few months back. Other than those periodic crashes ...

"Go to meeting "

What do you like best about GoTo Resolve (formerly GoToAssist)? Very easy to use collaboration tool...... What do you dislike about GoTo Resolve (formerly GoToAssist)? Issues sometimes with plug in not loading properly with certain browsers........ What problems is GoTo Resolve (formerly GoToAssist) solving and how is that benefiting you? Meeting collaboration. Screen share.

"Review for GoToAssist"

What do you like best about GoTo Resolve (formerly GoToAssist)? GoToAssist is an excellent product which allows you to connect to the remote desktop seamlessly and also allows you to share the files and fix the issues in the machine remotely. What do you dislike about GoTo Resolve (formerly GoToAssist)? GoToAssist is an great product but sometimes it takes longer time to connect and also with mix os the performance it not that good compare to peers. What problems is GoTo Resolve (formerly ...

"GoToAssist Review"

What do you like best about GoTo Resolve (formerly GoToAssist)? The ability to reconnect automatically even when there's a "blip" with connectivity. What do you dislike about GoTo Resolve (formerly GoToAssist)? There should be an auto update feature for the primary machine used to connect to other systems. Recommendations to others considering GoTo Resolve (formerly GoToAssist): It's a great flawless software program which rarely has issues. What problems is GoTo Resolve (formerly ...

"Go To Assist"

What do you like best about GoTo Resolve (formerly GoToAssist)? unlike join.me when you need admin access you can move forward versus asking the user to click on the admin privileges needed What do you dislike about GoTo Resolve (formerly GoToAssist)? Nothing I believe its the best reliable solution out there at this time Recommendations to others considering GoTo Resolve (formerly GoToAssist): try it and you will like it for customer support What problems is GoTo Resolve (formerly ...

"Top of the line remote access"

What do you like best about GoTo Resolve (formerly GoToAssist)? The best thing about this software is its ease of use. What do you dislike about GoTo Resolve (formerly GoToAssist)? The price is not the cheapest but it's not to bad either. What problems is GoTo Resolve (formerly GoToAssist) solving and how is that benefiting you? We solve all kinds of pc and software issues. There are many benefits like, fast access, ease of access for the client and be able to solve their problems in a ...