GoTo Resolve Reviews in July 2026: User Ratings, Pros & Cons

"Great for Service and Support"

What do you like best about GoTo Resolve (formerly GoToAssist)? Love the use for work at home days to connect into the network. What do you dislike about GoTo Resolve (formerly GoToAssist)? Password errors occassionally, Was able to contact support faily quickly to get resolved. Recommendations to others considering GoTo Resolve (formerly GoToAssist): Try this product provides ease of support, What problems is GoTo Resolve (formerly GoToAssist) solving and how is that benefiting you? Work ...

"Citrix is a good product, but..."

What do you like best about GoTo Resolve (formerly GoToAssist)? The flexibility makes this product good. Applications and software can be accessible remotely from any computer terminal from any where in the world. What do you dislike about GoTo Resolve (formerly GoToAssist)? Citrix can be quite slow if not configured properly. Administrators need to take the time to understand the workload and make the appropriate configurations. Recommendations to others considering GoTo Resolve (formerly ...

"Good experience"

What do you like best about GoTo Resolve (formerly GoToAssist)? Efficiency, ease of use. This product is great! What do you dislike about GoTo Resolve (formerly GoToAssist)? Interface. Sometimes it can be hard to find things without saving favorites What problems is GoTo Resolve (formerly GoToAssist) solving and how is that benefiting you? Good platform

"Easy of Use"

What do you like best about GoTo Resolve (formerly GoToAssist)? It is a very easy program. I like that i can easily access my customers PC`s for support session with this tool. I like how you use a website to get a remote access. Very easy. What do you dislike about GoTo Resolve (formerly GoToAssist)? Hm, i do not think there is anything that i do not like. Program is great. Recommendations to others considering GoTo Resolve (formerly GoToAssist): Not expensive at all, very easy do deploy ...

"Excellent remote support tool"

What do you like best about GoTo Resolve (formerly GoToAssist)? Ease of delivery, ease of setup, ease of use. What do you dislike about GoTo Resolve (formerly GoToAssist)? I have not encountered any problems or issues with this product. Recommendations to others considering GoTo Resolve (formerly GoToAssist): A great product. I have had no negative experience with G2A of any kind. What problems is GoTo Resolve (formerly GoToAssist) solving and how is that benefiting you? Using GO2assist our ...

"Citrix review "

What do you like best about GoTo Resolve (formerly GoToAssist)? the accesibility of applications in Citrix What do you dislike about GoTo Resolve (formerly GoToAssist)? security measures for passwords to get into Citrix What problems is GoTo Resolve (formerly GoToAssist) solving and how is that benefiting you? GIS development application problems

"Very user friendly"

What do you like best about GoTo Resolve (formerly GoToAssist)? It is very easy to use and does not require a lot of effort to install. I found this to be one of my favorites. What do you dislike about GoTo Resolve (formerly GoToAssist)? I would like more tools like other modules like it have maybe better for presentations. Recommendations to others considering GoTo Resolve (formerly GoToAssist): It is very user friendly with not a lot of system requirements. What problems is GoTo Resolve ...

"Get access on clients computers"

What do you like best about GoTo Resolve (formerly GoToAssist)? ease of use, accessibility, availability What do you dislike about GoTo Resolve (formerly GoToAssist)? disconnections, low connection, disruption while working Recommendations to others considering GoTo Resolve (formerly GoToAssist): highly recommend What problems is GoTo Resolve (formerly GoToAssist) solving and how is that benefiting you? acess to client

"GoToAssist"

What do you like best about GoTo Resolve (formerly GoToAssist)? Convenient to use when dealing with users. They click a link and you can connect to their machine and look at issues real-time instead of relying on descriptions placed in Trouble tickets or working through an issue on the phone with remote employees. No connection issues with users across the country. What do you dislike about GoTo Resolve (formerly GoToAssist)? There wasn't much not to like. It does what it's intended to do ...

"Go2Assist "

What do you like best about GoTo Resolve (formerly GoToAssist)? It's flawless in most cases. Its perfect to assist others with who aren't in your local area. What do you dislike about GoTo Resolve (formerly GoToAssist)? Not much it's a pretty solid platform this far What problems is GoTo Resolve (formerly GoToAssist) solving and how is that benefiting you? You can literally help anyone anywhere with internet!