GoTo Resolve Reviews in May 2025: User Ratings, Pros & Cons

"Good for a one time use remote session"

What do you like best about GoTo Resolve (formerly GoToAssist)? I like that its easy to use, its also easy to teach people how to use. Its a lightwieght download and it allows even the most un-tech savvy users to be able to access remote help. What do you dislike about GoTo Resolve (formerly GoToAssist)? I dislike that you have to walk the user through downloading it every time. It also tends to lag and be on the slower end of remote help and support. its hard to chat through the remote ...

"Its a great way to get the assistance for technical support"

What do you like best about GoTo Resolve (formerly GoToAssist)? They had helped me to for the remote desktop connection, As well as for some of the MS office thinigs. What do you dislike about GoTo Resolve (formerly GoToAssist)? They time they took for the support and resolving my query What problems is GoTo Resolve (formerly GoToAssist) solving and how is that benefiting you? I was not able to connect to a remote desktop

"Its a great way to get the assistance for technical support"

What do you like best about GoTo Resolve (formerly GoToAssist)? They had helped me to for the remote desktop connection, As well as for some of the MS office thinigs. What do you dislike about GoTo Resolve (formerly GoToAssist)? They time they took for the support and resolving my query What problems is GoTo Resolve (formerly GoToAssist) solving and how is that benefiting you? I was not able to connect to a remote desktop

"The main platform service is for networking and building professional relationships."

What do you like best about GoTo Resolve (formerly GoToAssist)? Most queries are answered more satisfactory and can really assist you with basically other tips or tools to your resources and advantage. What do you dislike about GoTo Resolve (formerly GoToAssist)? Disseminate more information and outreach GoToAssist and their services needs to be frequent and wider audience on other platform social or main stream. What problems is GoTo Resolve (formerly GoToAssist) solving and how is that ...

"GoToAssist To Get The Job Done!"

What do you like best about GoTo Resolve (formerly GoToAssist)? The best aspect of GoToAssist is that end-users can be sent an invitation link or support code, and receive prompts to install the software on demand. As the installation occurs, hints are given to the support technician about the prompts that the end-user sees to help guide their installation process. What do you dislike about GoTo Resolve (formerly GoToAssist)? Although the product is called, "GoToAssist", the support URL is ...

"Filezilla"

What do you like best about GoTo Resolve (formerly GoToAssist)? You can easily transfer the files via FTP using this tool. What do you dislike about GoTo Resolve (formerly GoToAssist)? Sometimes the program sends error when it gets time out. What problems is GoTo Resolve (formerly GoToAssist) solving and how is that benefiting you? I am getting other software developers ideas which are helping in improving the current processes.

"GoToAssist Review"

What do you like best about GoTo Resolve (formerly GoToAssist)? GoToAssist has been our main tool for remote support for the last few years. It works great, the unattended installer is a fantastic way to connect with your employees' machines without much hassle. The ability to easily escalate to administrative priviliges is also a huge boon. What do you dislike about GoTo Resolve (formerly GoToAssist)? I would love if the GoToAssist team could add the ability to freeze the user's mouse and ...

"Fully Recommend"

What do you like best about GoTo Resolve (formerly GoToAssist)? Its wide variety of software in a single location What do you dislike about GoTo Resolve (formerly GoToAssist)? My experience was great, I don't have any dislikes at the moment What problems is GoTo Resolve (formerly GoToAssist) solving and how is that benefiting you? Helped with my LinkedIn Profile and connecting with employers

"Works great for remote access"

What do you like best about GoTo Resolve (formerly GoToAssist)? My customers feel safe when I use a professional app like GTA to help them with computer issues. What do you dislike about GoTo Resolve (formerly GoToAssist)? There is nothing I dislike. I can't think of any issues I have had that GTA support could not quickly help me to fix. Recommendations to others considering GoTo Resolve (formerly GoToAssist): This is a easy to use quality product. What problems is GoTo Resolve (formerly ...

"Easy to use and configure and always works. Users do not need to be local admin to connect"

What do you like best about GoTo Resolve (formerly GoToAssist)? Reconnects after computer restart without user intervention What do you dislike about GoTo Resolve (formerly GoToAssist)? Promote to local admin could be done outside of the users screen. What problems is GoTo Resolve (formerly GoToAssist) solving and how is that benefiting you? Remote access support, can manage software installation and removal