GoTo Resolve Reviews in July 2026: User Ratings, Pros & Cons

"Excellent tool for IT Support"

What do you like best about GoTo Resolve (formerly GoToAssist)? The management console is intuitive and makes managing remote hosts very simple. Remote support connections are restart-resilient. There is an available unattended agent we've incorporated into our builds to seamlessly integrate into our environment. What do you dislike about GoTo Resolve (formerly GoToAssist)? There is a small bug when viewing unattended support computers where it constantly pops up every minute or so when ...

"Its a great way to get the assistance for technical support"

What do you like best about GoTo Resolve (formerly GoToAssist)? They had helped me to for the remote desktop connection, As well as for some of the MS office thinigs. What do you dislike about GoTo Resolve (formerly GoToAssist)? They time they took for the support and resolving my query What problems is GoTo Resolve (formerly GoToAssist) solving and how is that benefiting you? I was not able to connect to a remote desktop

"Its a great way to get the assistance for technical support"

What do you like best about GoTo Resolve (formerly GoToAssist)? They had helped me to for the remote desktop connection, As well as for some of the MS office thinigs. What do you dislike about GoTo Resolve (formerly GoToAssist)? They time they took for the support and resolving my query What problems is GoTo Resolve (formerly GoToAssist) solving and how is that benefiting you? I was not able to connect to a remote desktop

"The main platform service is for networking and building professional relationships."

What do you like best about GoTo Resolve (formerly GoToAssist)? Most queries are answered more satisfactory and can really assist you with basically other tips or tools to your resources and advantage. What do you dislike about GoTo Resolve (formerly GoToAssist)? Disseminate more information and outreach GoToAssist and their services needs to be frequent and wider audience on other platform social or main stream. What problems is GoTo Resolve (formerly GoToAssist) solving and how is that ...

"GoToAssist To Get The Job Done!"

What do you like best about GoTo Resolve (formerly GoToAssist)? The best aspect of GoToAssist is that end-users can be sent an invitation link or support code, and receive prompts to install the software on demand. As the installation occurs, hints are given to the support technician about the prompts that the end-user sees to help guide their installation process. What do you dislike about GoTo Resolve (formerly GoToAssist)? Although the product is called, "GoToAssist", the support URL is ...

"Filezilla"

What do you like best about GoTo Resolve (formerly GoToAssist)? You can easily transfer the files via FTP using this tool. What do you dislike about GoTo Resolve (formerly GoToAssist)? Sometimes the program sends error when it gets time out. What problems is GoTo Resolve (formerly GoToAssist) solving and how is that benefiting you? I am getting other software developers ideas which are helping in improving the current processes.

"GoToAssist Review"

What do you like best about GoTo Resolve (formerly GoToAssist)? GoToAssist has been our main tool for remote support for the last few years. It works great, the unattended installer is a fantastic way to connect with your employees' machines without much hassle. The ability to easily escalate to administrative priviliges is also a huge boon. What do you dislike about GoTo Resolve (formerly GoToAssist)? I would love if the GoToAssist team could add the ability to freeze the user's mouse and ...

"Fully Recommend"

What do you like best about GoTo Resolve (formerly GoToAssist)? Its wide variety of software in a single location What do you dislike about GoTo Resolve (formerly GoToAssist)? My experience was great, I don't have any dislikes at the moment What problems is GoTo Resolve (formerly GoToAssist) solving and how is that benefiting you? Helped with my LinkedIn Profile and connecting with employers

"GoToAssist Is My Gototool for remote session"

What do you like best about GoTo Resolve (formerly GoToAssist)? Various options to connect with the customer What do you dislike about GoTo Resolve (formerly GoToAssist)? Various compatibility issues with some Operating System Recommendations to others considering GoTo Resolve (formerly GoToAssist): It would be better if the compatibility between different OS like MAC, Windows is fixed What problems is GoTo Resolve (formerly GoToAssist) solving and how is that benefiting you? Technical ...

"Great Product to easily connect!"

What do you like best about GoTo Resolve (formerly GoToAssist)? I like that it is simple to invite another tech to join a session. The process of connecting to a customer's account is very easy for them to understand even if they are not tech-savvy. No windows are lying over the connection to control the program, everything is out of the way above the screen. What do you dislike about GoTo Resolve (formerly GoToAssist)? The only issue that I have difficulty with is when I am connected to a ...