GoTo Resolve Reviews in May 2025: User Ratings, Pros & Cons

"is very intuitive and user friendly in terms of assisting users when are experiencing software issue"

What do you like best about GoTo Resolve (formerly GoToAssist)? Is very easy and quick to understand, good What do you dislike about GoTo Resolve (formerly GoToAssist)? Sometimes could show some performance issues Recommendations to others considering GoTo Resolve (formerly GoToAssist): Is very productive, you have to use it What problems is GoTo Resolve (formerly GoToAssist) solving and how is that benefiting you? Assisting customers to resolve their issues and help me to achieve and ...

"Easy to used and user friendly app..."

What do you like best about GoTo Resolve (formerly GoToAssist)? It look like a more secure..end how to transfer data What do you dislike about GoTo Resolve (formerly GoToAssist)? I dont know so far,i havefind yet about it What problems is GoTo Resolve (formerly GoToAssist) solving and how is that benefiting you? To control other device more easier, tranfering data to ther client

"Useful but very limited"

What do you like best about GoTo Resolve (formerly GoToAssist)? Handful and can be launched very easily. What do you dislike about GoTo Resolve (formerly GoToAssist)? No actual notification that changes will be made by the user connected. What problems is GoTo Resolve (formerly GoToAssist) solving and how is that benefiting you? Remote connections, specifically easy access.

"Simple and Effective Solution paired with dedicated Customer Service"

What do you like best about GoTo Resolve (formerly GoToAssist)? The product/solution simply just works all the time. Instantly connect, QA/session reviews, multiple monitors, unattended access, group sharing, escalation, audit reports, etc. What do you dislike about GoTo Resolve (formerly GoToAssist)? We used the product for many years and it is quite intuitive, I think an onboarding specialist may have allowed us to get even more value out of it to integrate into our IT environment. What ...

"Easy"

What do you like best about GoTo Resolve (formerly GoToAssist)? Easy platform to use , very fast and easy to read. I like how the layout is also easy for me to scan through icons. What do you dislike about GoTo Resolve (formerly GoToAssist)? They should have more volume love this company Recommendations to others considering GoTo Resolve (formerly GoToAssist): To get the service if they dont have it What problems is GoTo Resolve (formerly GoToAssist) solving and how is that benefiting ...

"Go forward with GotoAssist remote system."

What do you like best about GoTo Resolve (formerly GoToAssist)? Easy to navigate software that allows for opening multiple sessions, remote control and file transfer quickly and securely. Quality support is attentive to user requests at all times, Ability to take notes during the session, track time spent and log my session and download it for archiving and training purposes, and is Very easy to set up and install. What do you dislike about GoTo Resolve (formerly GoToAssist)? It requires a ...

"GoTo Resolve Perfect Software for SMBs"

What do you like best about GoTo Resolve (formerly GoToAssist)? This software enables the user to identify, engage and resolve the problem with the help of multiple features. In addition to this, the software provides the best IT game-changing support and secure browsing. Thus, this tool offers the best freemium plans for users and this is quite fascinating. What do you dislike about GoTo Resolve (formerly GoToAssist)? There are no particular drawbacks of this software but this software ...

"Makes work easier"

What do you like best about GoTo Resolve (formerly GoToAssist)? It is really convenient and easy to use. Now days remote support is really necessary and ofcourse keeping the pendmic in mind this is really helpful. What do you dislike about GoTo Resolve (formerly GoToAssist)? Bit difficult to setup if the guys receiveing assistance is not education about how to use a PC would find it difficult to setup and get assistance. What problems is GoTo Resolve (formerly GoToAssist) solving and how is ...

"It management solution"

What do you like best about GoTo Resolve (formerly GoToAssist)? Go to assisst support, easy to use Easy and interact What do you dislike about GoTo Resolve (formerly GoToAssist)? Messaging system could be better with interactive layout Recommendations to others considering GoTo Resolve (formerly GoToAssist): Realy it will solve big issue and save your time and effort incase of any disruption of work What problems is GoTo Resolve (formerly GoToAssist) solving and how is that benefiting ...

"Remote access handled correctly."

What do you like best about GoTo Resolve (formerly GoToAssist)? A web interface that is both simple and flexible. The client uses few assets and is simple for end-users to download. This solution is properly handled and concentrates on working as desired. The potential to quickly ascend to administrator privileges is also quite beneficial. Putting the user on as many systems as we like and just getting paid for the professionals who use the solution is fantastic. This gives us a lot of ...