GoTo Resolve Reviews in May 2025: User Ratings, Pros & Cons

"I use GoToAssist to support our users who are off the domain."

What do you like best about GoTo Resolve (formerly GoToAssist)? GoToAssist is simple to use for both technician and the end-user. Remote control is a huge part of how i support users. What do you dislike about GoTo Resolve (formerly GoToAssist)? Can't think of anything i dislike at this time. What problems is GoTo Resolve (formerly GoToAssist) solving and how is that benefiting you? GoToAssist solves the issue of remote supporting users that aren't on our domain.

"Simple, reliable, adaptable, and free to use!"

What do you like best about GoTo Resolve (formerly GoToAssist)? GoTo Resolve has now become accessible and, top of all, it is a free app. Using cognitive invoicing, we can update our support desk. Offer mobile help from every location and on any platform. Virtual IT control saves time and money. GoTo Resolve gives us all the solutions and features we need to operate our IT activities in one location while keeping their costs to a minimum. What do you dislike about GoTo Resolve (formerly ...

"Easy to use because it's intuitive and gets the job done"

What do you like best about GoTo Resolve (formerly GoToAssist)? Extremely easy to get connected to a remote PC and secure. Once connected I have full control of everything needed on that PC, I can even reboot the PC. If they have multiple screens I can slide from screen to screen with ease. If I need to communicate with the end-user I can use the chat option. I also like that I can pull someone else into the remote session, share the screen, so they can assist or see what is taking ...

""Go ahead with the GotoAssist virtual system!""

What do you like best about GoTo Resolve (formerly GoToAssist)? The nicest part about GoToAssist would be that end customers may be emailed an invite URL or an assistance code, and they will be prompted to download the application on request. An application that is simple to use and enables the rapid and reliable initiation of numerous meetings, remote management, and file sharing. Great support is always sensitive to user needs, allows me to write notes while in the session, measure time ...

"Remote Support Technology"

What do you like best about GoTo Resolve (formerly GoToAssist)? Really easy to use piece of technology. After creating a support link, I can send it/receive it via email and the software temporarily installs. Since most people are already familiar with GoTo the aesthetic is easy to recognize use and interact with as there is continuity across their suite of products. So easy to use for remote support!! What do you dislike about GoTo Resolve (formerly GoToAssist)? To be honest, I have yet to ...

"Easy remote assistance"

What do you like best about GoTo Resolve (formerly GoToAssist)? the ease of getting remote access and installing remote agents What do you dislike about GoTo Resolve (formerly GoToAssist)? entering limited details for remote agents What problems is GoTo Resolve (formerly GoToAssist) solving and how is that benefiting you? providing remote assistance to users and accessing servers remotely using remote agents

"Just perfect at its job. Assisting customers or using unattended access. Both are fantastic."

What do you like best about GoTo Resolve (formerly GoToAssist)? Mainly that it works dependably. Also really nice feature set. What do you dislike about GoTo Resolve (formerly GoToAssist)? Not really a downside for it. I am a fan. Recommendations to others considering GoTo Resolve (formerly GoToAssist): There are free alternatives, but the quality of the functions delivered makes it a no brainer. What problems is GoTo Resolve (formerly GoToAssist) solving and how is that benefiting ...

"Easy to use and gets the job done."

What do you like best about GoTo Resolve (formerly GoToAssist)? We can use GoToAssist to help our users with their business owned and managed systems and their personal systems. What do you dislike about GoTo Resolve (formerly GoToAssist)? I had a few issues finding the GoToAssist client installation file. Once I found that, installation was a breeze and establishing sessions is a snap. Recommendations to others considering GoTo Resolve (formerly GoToAssist): If you need to connect to any ...

"It's an excellent remote support app"

What do you like best about GoTo Resolve (formerly GoToAssist)? The learning curve for new users is minimal to nonexistent, and the same is true for end-users working with clients. The ability to open multiple sessions on a single machine simplifies remote access to many computers. This product has been critical in resolving customer issues, remotely upgrading our software solutions, inspecting computer specifications, and monitoring customers' daily activities to achieve efficient ...

"With GotoAssist establish safe supports for your frequent use."

What do you like best about GoTo Resolve (formerly GoToAssist)? It is an ideal platform sd a tool for remote access to the desktop because it helps to connect quickly, it can admit access from anywhere and it adapts very well for its use, it is a system that is based on offering you support well-developed technology which is easy to use and is very intuitive, it also contains an extremely well-structured interface which contains a good design, has very fast connectivity due to its browser ...