Gong Reviews in August 2026: User Ratings, Pros & Cons

"Gong is the ultimate sales coach"

What do you like best about Gong? Gong allows you to rewatch calls and learn from your own mistakes as well as watch other colleagues' meetings to learn how they would respond to questions. What do you dislike about Gong? I do not have any complaints about Gong. What problems is Gong solving and how is that benefiting you? Gong is great because I do not have to take thorough notes during my meetings. I know I can go back and listen to everything a prospective client said during a meeting.

"Best product by far to review calls as well as for training!"

What do you like best about Gong? Simple interface - just works! simple and easy to use What do you dislike about Gong? the timeline search bar - I find it not intuitive. What problems is Gong solving and how is that benefiting you? finding data from past calls fast!

"Gong is amazing"

What do you like best about Gong? I love the post-meeting stats and notes. Also, I love that it automatically records and it isn't something you have to think about. What do you dislike about Gong? Nothing. Still learning the platform though. What problems is Gong solving and how is that benefiting you? Gong makes it easy to improve in your ability to run discovery calls.

"This is such a game changer. Welcome to the future!"

What do you like best about Gong? Being able to focus on my customer instead of taking notes is so helpful. I've always had to take notes to keep everything straight and now that I am not worried about getting every little detail, I can be fully present in the conversation. What do you dislike about Gong? Customers can be a little hesitant sometimes when the recording comes on to warn them, but it is necessary. The Speech to Transcript tech is pretty rough. I typically watch my videos at ...

"A little confusing but once you get to know it and learn it Gong is really easy"

What do you like best about Gong? the transcripts are the most helpful and overall being able to listen to it in either video or transcript form What do you dislike about Gong? Not being able to find some of the calls or how difficult it can sometimes be What problems is Gong solving and how is that benefiting you? playing back calls and editing my pitch and script

"Amazing Product!"

What do you like best about Gong? The ability to replay the recordings with script translation, identify who is speaking and the ability to jump right to the section where I am interested in listening. What do you dislike about Gong? Hopefully there can be a side-by-side translation next to the video, so that I can look at both and understand the content better. Currently once I turn to translation I can't see the video. What problems is Gong solving and how is that benefiting you? Solving ...

"Seamless, automated, and extremely useful."

What do you like best about Gong? How it is automated, syncs with my calendar, and is easily transferable. What do you dislike about Gong? The interrupting prompt/disclaimer at the beginning. What problems is Gong solving and how is that benefiting you? Actually recording all client calls instead of easily forgetting to do so.

"Gong is not a luxury tool, it is a must have tool"

What do you like best about Gong? Gong is a game-changing tool that every revenue leader should prioritize once you have at least one salesperson on the phone. I put off investing in Gong for many years as a sales leader as I saw it as a "nice to have". Since implementing Gong I have realized this is no longer a nice to-have but a must-have. This is not just about sales but about making the company better. I would argue our product development team gets more out of Gong than our sales team. ...

"I have only used a short bit which is why Im not giving it a 10 but its been helpful thus far"

What do you like best about Gong? Getting to hear how tenured reps structure their calls What do you dislike about Gong? I never received any training on how to use it, but that could be internally on our/my end. Are reps able to put their slides on calls and my team just doesnt do it? What problems is Gong solving and how is that benefiting you? Expediting learning process to ramp faster

"Best tool for AEs"

What do you like best about Gong? It helps keep my deals organized and visible. Also getting to watch other calls for personal development has been a game changer. What do you dislike about Gong? As of now, nothing. It all seems well but I'm still learning What problems is Gong solving and how is that benefiting you? Pushing my deals forward because it sends warnings and flags when something is at risk. Also with development as a new agent.