Gong Reviews in August 2026: User Ratings, Pros & Cons

"Gong has made my company's life so much easier!"

What do you like best about Gong? Gong allows us to get coaching from our manager, see calls that other team members have completed, and review calls if we forgot some information. What do you dislike about Gong? I don't like when the Notetaker interrupts, it would be nice to have a way to mute the notetaker or integrate with zoom to just provide consent instead of the interruption. What problems is Gong solving and how is that benefiting you? Gong is helping us learn best practices for ...

"I use Gong on a daily basis to get better at selling"

What do you like best about Gong? the analytics functions that allow for time-efficient drill downs What do you dislike about Gong? not being able to make outbound calls directly through Gong via softphone What problems is Gong solving and how is that benefiting you? lack of resource to monday morning quarterback my sales convos. i am able to learn trends and make improvements in more real time thanks to gong

"Gong has made my company's life so much easier!"

What do you like best about Gong? Gong allows us to get coaching from our manager, see calls that other team members have completed, and review calls if we forgot some information. What do you dislike about Gong? I don't like when the Notetaker interrupts, it would be nice to have a way to mute the notetaker or integrate with zoom to just provide consent instead of the interruption. What problems is Gong solving and how is that benefiting you? Gong is helping us learn best practices for ...

"I use Gong on a daily basis to get better at selling"

What do you like best about Gong? the analytics functions that allow for time-efficient drill downs What do you dislike about Gong? not being able to make outbound calls directly through Gong via softphone What problems is Gong solving and how is that benefiting you? lack of resource to monday morning quarterback my sales convos. i am able to learn trends and make improvements in more real time thanks to gong

"No longer taking notes or wasting time on internal e-mails (about the meetings)"

What do you like best about Gong? The recording is very high quality. It is very helpful to identify at what time the customer is answering a question in order to tag someone relevant in the organization that will require to review it instead of sending them an e-mail about it. What do you dislike about Gong? The support for other languages like Spanish and Portuguese is still at a very early stage, but improvements are being launched. Transcripts have gotten better and this gives hope for ...

"Best software to use"

What do you like best about Gong? Being able to review all of your calls and other people's calls is a game changer. What do you dislike about Gong? I wish it would also record my cold calls as well. What problems is Gong solving and how is that benefiting you? Being a new salesperson here and being able to see how other people sell.

"AE Gamechanger"

What do you like best about Gong? I love how Gong records my calls & gives me analytics on my calls as well as a space for managers to give me feedback. What do you dislike about Gong? Sometimes it takes a bit of time to analyze, but not a dealbreaker for me. What problems is Gong solving and how is that benefiting you? It gives us a way to get better on our calls. It allows managers to train us on how to get better on calls.

"Meeting minutes made easy"

What do you like best about Gong? Providing automatic recording and transcripts of calls. I also appreciate that we can speedup the call What do you dislike about Gong? some of the transcripts are way off and I have to listen to capture the right meaning What problems is Gong solving and how is that benefiting you? Being able to listen to calls again and capture the essence to post as meeting minutes

"Very user friendly & detailed."

What do you like best about Gong? My experience with using Gong thus far has been tremendous. The various amount of analytics & details open to viewing is very eye-opening. On top of that, not only is the data great, the way its shown & the ease of navigating the platform sets it apart from any competitor. What do you dislike about Gong? The only "dislike" would be the amount of eyes on your work. While it's great for management & team members to learn and stay up to date on things, I feel ...

"Best software to use"

What do you like best about Gong? Being able to review all of your calls and other people's calls is a game changer. What do you dislike about Gong? I wish it would also record my cold calls as well. What problems is Gong solving and how is that benefiting you? Being a new salesperson here and being able to see how other people sell.