Gong Reviews in August 2026: User Ratings, Pros & Cons
Empowering remote sales teams to close more deals.
Add to compare
Gong offers custom pricing plan
Gong Reviews & Ratings
Are you using Gong?
Spotsaas Editor’s POV
Gong has been a game-changer for how we manage and scale our sales operations. Its Revenue Intelligence capabilities give us a laser-focused view into deal health, helping prioritize efforts that yield real results. The call analytics and coaching tools have dramatically improved team performance, allowing us to replicate what works and proactively course-correct ...Read more
Gong pros and cons
Gong's Revenue Intelligence system gives sales teams a clear view into which deals are truly progressing, minimizing guesswork and improving forecasting accuracy.
It records and analyzes sales calls in depth, offering valuable insights into team performance and customer sentiment.
By identifying top-performing rep behaviors, Gong lets managers coach team members using proven strategies, promoting consistent growth.
The platform helps align product offerings with current market demands, giving businesses a competitive edge.
For teams new to sales intelligence platforms, getting up to speed with all features and interpreting analytics might require considerable time and training.
Some users may find Gong's dashboards or reports less flexible for highly specific workflow needs.
Filter results
Sort by :
Showing 791-800 out of 2877
AU
Anonymous User
10/20/22
"Very useful overall. I have learnt so much from the recorded calls that others did."
What do you like best about Gong? Calls and Transcripts to be able to prepare for similar calls What do you dislike about Gong? Not able to edit or delete the recorded video of ur own What problems is Gong solving and how is that benefiting you? Need for taking notes, saving time
AU
Anonymous User
10/20/22
"Very useful overall. I have learnt so much from the recorded calls that others did."
What do you like best about Gong? Calls and Transcripts to be able to prepare for similar calls What do you dislike about Gong? Not able to edit or delete the recorded video of ur own What problems is Gong solving and how is that benefiting you? Need for taking notes, saving time
DR
David R
10/19/22
"Incredible Tool for Video Sharing and Recording"
What do you like best about Gong? The ability to find separate parts of the call and have it transcribed. Also the ability to share Zoom conference calls within the company. What do you dislike about Gong? I feel the transcribing could be a little bit better it's still pretty good but sometimes messes up quite a few words What problems is Gong solving and how is that benefiting you? Solving the problem of clear communication and the ability to better understand the consumer
ON
Oren N
10/19/22
"Great recording tool for sales teams"
What do you like best about Gong? Good quality recording, Great note-taking capabilities, Exceptional team features Great integration with Slack and SF What do you dislike about Gong? Price is costly, Downtime reporting was lacking - but fixed. What problems is Gong solving and how is that benefiting you? call recording and sharing
LS
Lauren S
10/18/22
"Keeping me in check"
What do you like best about Gong? Gong is the best assistant! I review my calls after each meeting; it's a great tool for zeroing in on deliverables. What do you dislike about Gong? Sometimes it takes a few hours for the meeting to download. What problems is Gong solving and how is that benefiting you? It is a great tool to review all conversations had by other teammates with a customer before my meeting.
AU
Anonymous User
10/17/22
"Great insight on tweeks to make calls better."
What do you like best about Gong? Fast turn around time for feedback on calls. What do you dislike about Gong? In person coaching. I wish you could have someone tell you what you could do more of to be better. What problems is Gong solving and how is that benefiting you? Hesitation and listening skills.
AU
Anonymous User
10/17/22
"Great call-insights tool"
What do you like best about Gong? The way it organizes the speakers in the call What do you dislike about Gong? Not being able to jump 15sec (for example) forward - you can only jump forward to the next speaker. What problems is Gong solving and how is that benefiting you? - Calls automatic recording - Getting insights from calls with customers - Being able to review calls you haven't attended easily
AU
Anonymous User
10/13/22
"I prefer Avoma"
What do you like best about Gong? Very advanced AI, and the UI was user friendly. What do you dislike about Gong? It is very expensive and it doesn't make sense for us since we don't need all of its features. What problems is Gong solving and how is that benefiting you? It is solving the same problem that Avoma is solving - recording software and conversational intelligence.
DZ
Daniel Z
10/13/22
"Its great for tracking and transparency"
What do you like best about Gong? Transparency is the most helpful aspect of gong What do you dislike about Gong? There are many features. It has too much going on. It's not a full-time use, it is just an assist. Streamline the features and just make them the most useful aspects. What problems is Gong solving and how is that benefiting you? Transparency is the most beneficial aspect
AU
Anonymous User
10/12/22
"Gong is perfect for enablement"
What do you like best about Gong? It is extremely helpful to be able to search Gong for previous client calls to bring myself up to speed prior to the next call. This is not only helpful for ongoing client engagement to remind myself of the goals, action items, and sentiment from previous calls but also for learning what is important for a client that is new to me. I can learn from past conversations that are not captured in our CRM. If I don't have time to listen to a full call, I can scan ...
Read more
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].