Gong Reviews in August 2026: User Ratings, Pros & Cons
Empowering remote sales teams to close more deals.
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Gong Reviews & Ratings
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Spotsaas Editor’s POV
Gong has been a game-changer for how we manage and scale our sales operations. Its Revenue Intelligence capabilities give us a laser-focused view into deal health, helping prioritize efforts that yield real results. The call analytics and coaching tools have dramatically improved team performance, allowing us to replicate what works and proactively course-correct ...Read more
Gong pros and cons
Gong's Revenue Intelligence system gives sales teams a clear view into which deals are truly progressing, minimizing guesswork and improving forecasting accuracy.
It records and analyzes sales calls in depth, offering valuable insights into team performance and customer sentiment.
By identifying top-performing rep behaviors, Gong lets managers coach team members using proven strategies, promoting consistent growth.
The platform helps align product offerings with current market demands, giving businesses a competitive edge.
For teams new to sales intelligence platforms, getting up to speed with all features and interpreting analytics might require considerable time and training.
Some users may find Gong's dashboards or reports less flexible for highly specific workflow needs.
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Showing 721-730 out of 2877
AU
Anonymous User
11/21/22
"I love Gong"
What do you like best about Gong? I love the fact that I can easily find my calls, the statistics are very usefull too, and the comment section is nice to send something to your supervisor What do you dislike about Gong? I would like to have option like my top rated calls, or best calls, and worse one, to see where I did better What problems is Gong solving and how is that benefiting you? I can finally listen to my calls to improve my performance which is very useful. It make me more aware ...
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AU
Anonymous User
11/21/22
"Good experience with Gong"
What do you like best about Gong? The call tracking analytics help me improve my work. What do you dislike about Gong? I don't like Gong reminding me to follow up on contacts, that is what my CRM is for. What problems is Gong solving and how is that benefiting you? It is helping me improve my sales process. I find it very helpful to be able to review calls that I made.
AU
Anonymous User
11/20/22
"Great Recording Tool"
What do you like best about Gong? Being able to filter based on deal calls What do you dislike about Gong? The interface could be improved to make it more user friendly What problems is Gong solving and how is that benefiting you? Can play calls back any time and comment on different sections
AU
Anonymous User
11/20/22
"Great Recording Tool"
What do you like best about Gong? Being able to filter based on deal calls What do you dislike about Gong? The interface could be improved to make it more user friendly What problems is Gong solving and how is that benefiting you? Can play calls back any time and comment on different sections
MN
Michelle N
11/18/22
"Gong for Everyday use!!"
What do you like best about Gong? It's very convenient to go back on specific conversations or calls that you would like to review. It's very user-friendly. I like the option to see the transcript of the actual conversation. Note-taking became a walk in the park, making me more efficient. Having a gong is like having an automated note-taker. What do you dislike about Gong? There's barely anything that I hate about it. As I mentioned above, it's user-friendly. If there is something it can ...
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HM
Harley M
11/17/22
"Experience with Gong"
What do you like best about Gong? Accessibility of phrase searching, ability to read through transcripts, and ease of filter usage What do you dislike about Gong? transcripts are not as receptive to accents other than British English or American English What problems is Gong solving and how is that benefiting you? Allows for insights to be generated regarding our customers' experience with our products
HM
Harley M
11/17/22
"Experience with Gong"
What do you like best about Gong? Accessibility of phrase searching, ability to read through transcripts, and ease of filter usage What do you dislike about Gong? transcripts are not as receptive to accents other than British English or American English What problems is Gong solving and how is that benefiting you? Allows for insights to be generated regarding our customers' experience with our products
TH
Tyler H
11/16/22
"Gong has exponentially improved my calls"
What do you like best about Gong? Gong is extremely quick and easy to use. It will automatically show up to your meetings and not only record the call, but take notes on what you are discussing in different sections which makes it very simple to go back through your previous conversations and get a refresher on what was discussed and why ahead of your next call. The playback tools also make it very simple to drop yourself reminders on important elements of the conversation so you can jump ...
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AU
Anonymous User
11/15/22
"Gong has made be a better sales person. I could not do my job successfully w/o Gong."
What do you like best about Gong? The data/analytics & ability to watch myself and learn from each call. What do you dislike about Gong? I am very happy with Gong at this time and would not change anything. What problems is Gong solving and how is that benefiting you? Gong is teaching me best practices and giving me the tools to self-evaluate and improve.
AC
Amanda C
11/15/22
"The Best!!"
What do you like best about Gong? I enjoy having the ability to improve myself from listening to them and having others comment. What do you dislike about Gong? I wish it was a little more user friendly and didn't take a whole day to show how many videos I listened for the day. What problems is Gong solving and how is that benefiting you? It is solving the need to review recordings with customers and it benefits our team to improve.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].