Gong Reviews in June 2026: User Ratings, Pros & Cons

"Wonderful Product"

What do you like best about Gong? I love that we can use Gong to collaborate on calls and get insights and feedback from management. I also love that it helps me understand when I may be talking too long or when I need to change how I speak. What do you dislike about Gong? I don't really have anything bad to say about Gong. They have helped me be a better strategist for my customers and I know that with continued use and coaching I will only get better. What problems is Gong solving and how ...

"Excellent tool for learning and experience sharing"

What do you like best about Gong? Gong is a great product for various uses across the business, whether you want to use it as a training tool for your new hires or strategy planning with the team for your clients, Gong can definitely be useful. What do you dislike about Gong? Their voice to transcript function is not exactly the most accurate and only supports English which definitely could be improved, especially when you clients don't speak perfect English. What problems is Gong solving ...

"Absolutely recommend"

What do you like best about Gong? Just like athletes watch film, so should we! It only makes sense to go back and watch previous meetings to learn how to approve and see yourself in action. Very big help What do you dislike about Gong? Sometimes it does suck to sit through all of the banter in the calls to find what you need to hear, but it is the name of the game. What problems is Gong solving and how is that benefiting you? I am able to review past calls that I either needed to take notes ...

"Transformative for your entire business"

What do you like best about Gong? I don't work in Sales, I spend my time with all parts of the business instead. Gong allows me to constantly stay in touch with what the Sales team are doing, keeps me informed of what our customers are constantly asking for, and helps me keep the wider company knowledgeable and aware of what the customers are asking for. Without Gong, I don't think our product teams and marketing teams would truly know what language our customers are using. Without Gong you ...

"Gong changed the way I get feedback from my calls"

What do you like best about Gong? Having the ability to see the stats of the call: who spoke the most, if I listened and let my clients talk, how assertive I was, if I had read my client's needs appropriately, if I made appropriate questions and set valuable action items for the future, etc. What do you dislike about Gong? I can't think of something I don't like. It surpasses my expectations, and I enjoy the number of things I can do with the tool. Even note-taking is more efficient, and ...

"Helps give me the feedback I need."

What do you like best about Gong? I love how Gong has the video and transcript along with it. It has amazing metrics that allow me to see who spoke the most, what were the topics discussed, and wait time (if we gave customers enough time to think to as questions, etc.) Recently I've been working with another analytics part that tells you how long you've let the customer talk, which helps me control monologuing during my training sessions. What do you dislike about Gong? Nothing for right ...

"Teksystem Gong Review"

What do you like best about Gong? Love how you can utilize and break down exactly what you are looking for within a video for work purposes. What do you dislike about Gong? Not a dislike, but I do feel like there is a lot to learn within Gong at times, and that could be a little overwhelming. What problems is Gong solving and how is that benefiting you? Gong has helped with referring back to meeting that some things that I have missed which is the best part about utilizing Gong

"Gong makes my job easier!"

What do you like best about Gong? The automatic record and documentation is huge. Transcribing is extremely helpful to be able to reference points after the call is concluded. In addition, the historical data is extremely useful. The overall UX is really simple. What do you dislike about Gong? Too many emails from Gong on different notifications. I realize I can probably tailor this myself but it's a lot. What problems is Gong solving and how is that benefiting you? The ability to share a ...

"Gong helps me keep efficient track of my pipeline and keep my leadership informed real-time"

What do you like best about Gong? The transcript because it helps me review my demos better. What do you dislike about Gong? Instructional videos for people brand new to this tech stack were hard to locate. What problems is Gong solving and how is that benefiting you? Pipeline management for deals.

"Great to monitor deals and conversations"

What do you like best about Gong? A single interface to monitor conversations, activity & opportunity stages What do you dislike about Gong? Images and attachments not being a part of the email threads shown on Gong What problems is Gong solving and how is that benefiting you? Leadership can monitor key opportunities using keywords in conversations and deal stages. At a Rep level, it helps see everything under a single roof.