Gong Reviews in June 2026: User Ratings, Pros & Cons
Empowering remote sales teams to close more deals.
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Gong Reviews & Ratings
Spotsaas Editor’s POV
Gong has been a game-changer for how we manage and scale our sales operations. Its Revenue Intelligence capabilities give us a laser-focused view into deal health, helping prioritize efforts that yield real results. The call analytics and coaching tools have dramatically improved team performance, allowing us to replicate what works and proactively course-correct ...Read more
Gong pros and cons
Gong’s cutting-edge Revenue Intelligence system gives sales teams a clear view into which deals are truly progressing, minimizing guesswork and improving forecasting accuracy.
It records and analyzes sales calls in depth, offering valuable insights into team performance and customer sentiment.
By identifying top-performing rep behaviors, Gong enables managers to coach team members using proven strategies, promoting consistent growth.
The platform helps align product offerings with current market demands, giving businesses a competitive edge.
For teams new to sales intelligence platforms, getting up to speed with all features and interpreting analytics might require significant time and training.
Some users may find Gong’s dashboards or reports less flexible for highly specific workflow needs.
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Showing 61-70 out of 2877
JS
John S
12/28/23
"The tool that you didn't know you didn't need"
What do you like best about Gong? It's good for listening to calls and finding out what was said and how it was said. It's also good for going back and double checking what the client said, so that you can ensure that you get things right or you have backup to help correct a situation. What do you dislike about Gong? It's too complicated, and not intuitive at all. Using it is very...discomforting. Searching for calls is not easy, moving around in the calls is not easy, and understanding the ...
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CB
Cody B
12/26/23
"Gong in CS"
What do you like best about Gong? -Searching for a call and using filters is easy -Integration is reliable What do you dislike about Gong? -I do wish mobile features were more robust What problems is Gong solving and how is that benefiting you? Allows us to review calls for training and best practices. Also aids in holding customers to previosuy agreed upon terms and conditions
FF
Freddy F
12/21/23
"Greatest AI transcript, synopsis and next steps"
What do you like best about Gong? It is so easy in my hectic day of 6-10 calls to forget what I spoke with someone about. Gong gives me incredible call synopsis, outline, and my action items. I wish I had this for my entire career. Gamechanger. What do you dislike about Gong? Probably just our company's poor implementation of it, but I don't use it to it's full potential. I'm not sure about all the other features and tie ins to deal size etc. I monitor that directly in Salesforce. What ...
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FF
Freddy F
12/21/23
"Greatest AI transcript, synopsis and next steps"
What do you like best about Gong? It is so easy in my hectic day of 6-10 calls to forget what I spoke with someone about. Gong gives me incredible call synopsis, outline, and my action items. I wish I had this for my entire career. Gamechanger. What do you dislike about Gong? Probably just our company's poor implementation of it, but I don't use it to it's full potential. I'm not sure about all the other features and tie ins to deal size etc. I monitor that directly in Salesforce. What ...
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BM
Bruno M
12/19/23
"Integration within our Sales toolkit"
What do you like best about Gong? Seamlessly integrated within our other tools, Salesforce, O365 and Teams. Love the recorder that automatically joins meetings and we can choose to exclude. Available transcript and chat capability to ask specific questions about an item within a meeting. Great integration into Salesforce: previous email conversations and calls are available into the account in Salesforce. I have the entire history when I look into an existing account, so helpful when you ...
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RA
Roger A
12/19/23
"Precise and functional"
What do you like best about Gong? The annalytical part is very precise, it's easy to use and very intuitive What do you dislike about Gong? That I cannot download the recordings and the expiring date is maxed at 730 days What problems is Gong solving and how is that benefiting you? To review the speech and how the meeting went, it takes notes and is integrated with AI making allowing to ask questions to it
AU
Anonymous User
12/19/23
"Gong is incredibly powerful!"
What do you like best about Gong? I like how I can easily pull up a customer and view all calls, notes ect. and then ask it any question or have it write me a follow up email. What do you dislike about Gong? I wish we were able to get the call recordings faster. They often take 1 hour to get back. It can make it a bit cumbersome if you're back to back with meetings and have to go back in to send those recordings out to prospects instead of doing that right after the meeting ends. I also ...
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AU
Anonymous User
12/19/23
"Gong- Ringing It Home for Sales"
What do you like best about Gong? I get the best analytics in the quickest way that makes sense for me as a seller. As a seller who has used many coaching and analytic tools, this is the best one. I like how I can see my talk time, the customers, interruptions, pauses, talk ratios and more importantly keywords. Another favorite aspect is the reminders it can automatically send. Gong is easy to integrate with my sales tools, calendar and implementing in my workflow. What do you dislike about ...
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MS
Mohit Singh C
12/19/23
"Save, Recall, Review"
What do you like best about Gong? Helps in reviewing the calls and can be shared itner and intra team. Great tool to help if you are new and want to have more insights at your ease. What do you dislike about Gong? there is nothing that I dislike about it. What problems is Gong solving and how is that benefiting you? It helps in sharing the repository with all the new folks to have a great insight at there time of ease
MS
Mohit Singh C
12/19/23
"Save, Recall, Review"
What do you like best about Gong? Helps in reviewing the calls and can be shared itner and intra team. Great tool to help if you are new and want to have more insights at your ease. What do you dislike about Gong? there is nothing that I dislike about it. What problems is Gong solving and how is that benefiting you? It helps in sharing the repository with all the new folks to have a great insight at there time of ease
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].