Gong Reviews in June 2026: User Ratings, Pros & Cons

"Useful Tool"

What do you like best about Gong? It is good to go back and listen to calls to see if you missed something and for coaching junior members of the team. What do you dislike about Gong? Feels a bit big brother(ish) and a management tools, You get a lot of reminders etc which are a bit spammy/ What problems is Gong solving and how is that benefiting you? Tool to help close deals

"How a Head of Sales Development uses GONG"

What do you like best about Gong? Listing some perks: 1) Gong has the ability to integrate into slack so I can keep conversations native to where the team usually reach me. Any comments they tag me in on Gong appear in my slack channel. 2) It's easy to segment calls by source, e.g. demo meetings in Google meet and cold calls in Outreach dialler. 3) The use of scorecards has allowed me to track feedbackl given to BD reps by AEs and measure the improvement in demo quality as well as see where ...

"Great soft for sales and customer experience"

What do you like best about Gong? The synchronizing with Google meet and easy to Use, moreover there is a possibility to transcribe the calls. What do you dislike about Gong? Nothing, everything works fine and support always helps when needed What problems is Gong solving and how is that benefiting you? Recording all calls with clients. It helps to remember all important details

"Great tool for sales calls recording and transcripting"

What do you like best about Gong? Useful to keep track of deals and calls. The transcripting tool is pretty accurate. Used it frequently to listen to calls, to ensure nothing is missed out. Also used it to track deals. What do you dislike about Gong? Some of the transcripting for Asian accents wasn't accurate. What problems is Gong solving and how is that benefiting you? Tracking of sales calls and deals

"Great tool for sales calls recording and transcripting"

What do you like best about Gong? Useful to keep track of deals and calls. The transcripting tool is pretty accurate. Used it frequently to listen to calls, to ensure nothing is missed out. Also used it to track deals. What do you dislike about Gong? Some of the transcripting for Asian accents wasn't accurate. What problems is Gong solving and how is that benefiting you? Tracking of sales calls and deals

"An all around awesome platform"

What do you like best about Gong? All of the data analytics given by Gong in regards to buyers forecast What do you dislike about Gong? Lack of support for transcription in Hebrew or a multiple language conversations What problems is Gong solving and how is that benefiting you? Show me exactly what I'm missing to get a buyer more involved and closed.

"GONG is GOLD!"

What do you like best about Gong? I really love the analytics of the tool and the way it can pickup up on certain topics being discussed. I also really like the call feedback functionality. What do you dislike about Gong? Tbh I haven't really seen any downsides yet if any, I'd be sure to let me someone know if I do in future What problems is Gong solving and how is that benefiting you? It's solving the problem of having to have to take notes while on a call and also allowing reps to get ...

"Gong is the best for analytics"

What do you like best about Gong? I use Gong almost every single day. It is particularly helpful in allowing me to dissect my calls for certain words and phrases. I can really see if I am consistently saying certain things to callers. What do you dislike about Gong? Gong is fairly user-friendly. Currently, I don't dislike anything What problems is Gong solving and how is that benefiting you? Gong solves the problem of recording calls, allowing you to search your calls, and helps keep ...

"Great for consultants!"

What do you like best about Gong? Gong is great for training purposes. You can see your talk ratios and the call is broken up by topics so you can easily jump to a section you want to review. I also love that I can send the recordings to my customers so they can review our call discussion. I also LOVE the transcripts and how I can search a topic and it will take me to the exact point in the call. What do you dislike about Gong? Sometimes after a call with a customer when I am drafting up ...

"Best Tool To Analyze"

What do you like best about Gong? The best thing about the Gong is that you can understand the call, and the insights are the lovely feature and. also shows you where the opportunities are to improve yourself. What do you dislike about Gong? There is nothing to dislike in the Gong; using it for more than six months has helped me fix many things, so I have no negative insights about the gong. Everything feels to be fine What problems is Gong solving and how is that benefiting you? It makes ...