Gong Reviews in June 2026: User Ratings, Pros & Cons

"Super easy, user friendly, best tool for preparing for meetings."

What do you like best about Gong? How easy it is to sort through the zoom calls with my clients. Creating timestamps makes it pretty easy to share important parts of the calls which helps me when I prepare my meetings. Also it is super efficient with how fast it takes me to find certain calls. I like how after a few hours of completing a zoom that when I log in the calls will automatically be there ready for me to go. Being able to listen to the calls at a faster speed helps as well to sort ...

"Gong is the tool you have been dreaming of!"

What do you like best about Gong? I love the usability - Gong provides so many advantages, but the user interface is what I appreciate most. What do you dislike about Gong? The call event does not push back to CRM to make an entry for an activity :). What problems is Gong solving and how is that benefiting you? There is a recording of a call - no more assumption made on what the client said, wanted, didn't want, or didn't like. All recordings are available to leverage for learning ...

"Sensational platform for meeting reviews and follow-up tasks"

What do you like best about Gong? It is extremely helpful that Gong records and lists all participants of the call when some participants aren't necessarily registered in the meeting invite that helps with building out a better contact list, not to mention the helpful callouts with the meeting and jumping to sections of the call. What do you dislike about Gong? I find the limited period for sharing a call with a customer before it expires is not helpful. This could be a company policy or ...

"The Great Gong"

What do you like best about Gong? Gong is a great tool to utilize if you are like me and can never remember anything! I can go back and listen to calls anytime instead of asking the same questions again! What do you dislike about Gong? I wish you could integrate Going into incoming calls and that the UI will flip horizontal on mobile devices/Ipads. What problems is Gong solving and how is that benefiting you? Memory, learning and development

"More than a CRM"

What do you like best about Gong? When started studying for the certification, I found out that Gong is a very detailed tool that you can benefit in many aspects of your line of business. Amazing initiative. What do you dislike about Gong? It is easy to get lost in the tool because there are tons of things you can do. One must excel using Gong to fully benefit from it. What problems is Gong solving and how is that benefiting you? evaluating calls in a fun and interactive way, our agents ...

"I LOVE GONG!!!! it is the best thing ever"

What do you like best about Gong? I am started working at a new company 3 months ago, and Gong was able to help me get ramped up as an account manager. Being able to watch how my manager conducts meetings when I am working out on the treadmill or going for a walk has been super helpful. It's also nice to be able to sit in on sales calls, board meetings, etc to see what the company is up to. What do you dislike about Gong? Nothing really. Only two downsides I can think of is I wish there was ...

"Really cool product"

What do you like best about Gong? Being able to send snippets of calls and having a archive of my calls What do you dislike about Gong? Nothing - this is an awesome product. Make it a little easier to click on a specific moment in a call What problems is Gong solving and how is that benefiting you? My terrible short term memory

"An absolute game-changer for AE's"

What do you like best about Gong? Just being able to easily recap previous discovery or demo calls prior to next meetings is incredibly useful. Before, I had to suffer through the clunky UI of Zoom's recording library, which doesn't tie to our CRM. With Gong, I can look up calls based on the deal stage, by customer, by keywords (and knowing who said what). The new Assists tool is also beneficial to ensure I don't let essential tasks fall through the cracks. What do you dislike about Gong? I ...

"Gives me the ability to focus on calls while "taking notes" that I can review at a later stage."

What do you like best about Gong? Call listen back feature enables me to retrieve all info I need What do you dislike about Gong? Pushy emails about certain deals. I don't use GONG for the CRM functions What problems is Gong solving and how is that benefiting you? It gives me the ability to focus on my calls and not needing to take notes. It enables me to always "remember" certain deal details

"Gives me the ability to focus on calls while "taking notes" that I can review at a later stage."

What do you like best about Gong? Call listen back feature enables me to retrieve all info I need What do you dislike about Gong? Pushy emails about certain deals. I don't use GONG for the CRM functions What problems is Gong solving and how is that benefiting you? It gives me the ability to focus on my calls and not needing to take notes. It enables me to always "remember" certain deal details