Gong Reviews in June 2026: User Ratings, Pros & Cons

"Really useful tool for self-development & communication"

What do you like best about Gong? I like how easy it is to use. It saves me having to take notes when I'm on a call as I know I can just watch the call back at a later date & take notes then. It's also a great tool for sharing interesting questions, best practice & providing examples for training. What do you dislike about Gong? Some of the features are still a bit cumbersome and the menus can be difficult to navigate. Streamlining some of these sections or making it easier to find certain ...

"Great Conversational Intelligence Software"

What do you like best about Gong? Seamless integration with Zoom and Salesforce, user-friendly interface, wide range of conversational features (Points of Interest,speaking/hearing time proportion, trackers...) What do you dislike about Gong? It's a bit expensive, so it don't might be affordable for small companies. But, for bigger companies, it totally worths its price! Live chat support would be nice too. What problems is Gong solving and how is that benefiting you? Gong has been a ...

"Really useful tool for self-development & communication"

What do you like best about Gong? I like how easy it is to use. It saves me having to take notes when I'm on a call as I know I can just watch the call back at a later date & take notes then. It's also a great tool for sharing interesting questions, best practice & providing examples for training. What do you dislike about Gong? Some of the features are still a bit cumbersome and the menus can be difficult to navigate. Streamlining some of these sections or making it easier to find certain ...

"Great Conversational Intelligence Software"

What do you like best about Gong? Seamless integration with Zoom and Salesforce, user-friendly interface, wide range of conversational features (Points of Interest,speaking/hearing time proportion, trackers...) What do you dislike about Gong? It's a bit expensive, so it don't might be affordable for small companies. But, for bigger companies, it totally worths its price! Live chat support would be nice too. What problems is Gong solving and how is that benefiting you? Gong has been a ...

"Overall good experience"

What do you like best about Gong? Easy to listen to registered calls; very easy dashboard. What do you dislike about Gong? Sometime it's hard to find the piece of conversation you need to listen to. What problems is Gong solving and how is that benefiting you? I can review and listen as may times as I need every call, and this is very usefull.

"Great asset to our team"

What do you like best about Gong? The smart automations make it easier for me to follow up on my action items What do you dislike about Gong? Adding another tool to my tech stack is a lot but so worth it What problems is Gong solving and how is that benefiting you? Being able to look back and calls and quickly search for information and action items

"To stay uptodate on your sales pursuits get Gong."

What do you like best about Gong? Provides a consolidated view of each pursuit in a graphical timeline view showing all comms with the customer. What do you dislike about Gong? Can do better in segregating pursuits for a customer into different views. coaching module can be gamified. What problems is Gong solving and how is that benefiting you? Saves time in understanding a pursuit's progress and provides insights as well

"Best tool for fast learning and maximizing each call"

What do you like best about Gong? I like the ability to listen to the last calls before the next, helps get in the mindset and pick up on the pains which prompted the need for prospect to use your solution What do you dislike about Gong? I hear that it's a rather premium product. It does pose a challenge when your customer base doesn't use zoom audio and then the call/ convo intelligence isn't matched up properly What problems is Gong solving and how is that benefiting you? Gong is able to ...

"Easy to use! Great for learning!"

What do you like best about Gong? After each call I get a recording within a few minutes. It's easy for me to listen back to the call and take notes. What do you dislike about Gong? Overall Gong is 10/10! Sometimes the translations don't pick up correctly, but they are getting better. What problems is Gong solving and how is that benefiting you? As a sales rep I like to be present during my calls. Gong makes it easy to go back and listen to each call and take notes after.

"Love Learning with Gong"

What do you like best about Gong? Gong is a great tool for sales teams as you are able to be more involved and listen actively in your conversation without worrying about taking notes on every small detail because you know it will be recorded for you. Additionally, I'm able to go back and review my calls to see where I could have improved. As a sales leader, there is really no way to understand if your sales team is following best practices or what your top performers are truly doing ...