Gong Reviews in June 2026: User Ratings, Pros & Cons

"Sales representatives must have this tool"

What do you like best about Gong? I like to use Gong to recall past clients. It's an invaluable resource for refreshing my memory before a new meeting with an existing or potential client, as there's no need to liaise with former account managers who may have left the company to get the information I need. Not only does it save me time when trying to bridge any knowledge gaps associated with past conversations, but by scanning through each call and focusing on specific topics, such as ...

"Game Changer for Growing Sales Teams"

What do you like best about Gong? Helps our sales team stay incredibly efficient. Love that you can upload scorecards and use those to train the team. Also the "search in call transcripts" feature is a great way to prep for your own demos. You can search keywords in other people's demos (i.e., names of competitors) to see what was said on other demos so you can bring it to your own! What do you dislike about Gong? With lots of features & functionality comes ease of use. I wish there was ...

"Sales representatives must have this tool"

What do you like best about Gong? I like to use Gong to recall past clients. It's an invaluable resource for refreshing my memory before a new meeting with an existing or potential client, as there's no need to liaise with former account managers who may have left the company to get the information I need. Not only does it save me time when trying to bridge any knowledge gaps associated with past conversations, but by scanning through each call and focusing on specific topics, such as ...

"A must-have"

What do you like best about Gong? Gong has made my onboarding so easy and impactful. Being able to be caught up to speed on the happenings of all the accounts I was inheriting is immensely beneficial to both me and my customers. Additionally being able to get both AI, peer, manager, and self-feedback is fantastic. Updating this a bit later, I would not work for a sales-organization without Gong. It makes my previous jobs look like the stone age. What do you dislike about Gong? Gong doesn't ...

"Simple and Powerful Tool!"

What do you like best about Gong? how you can see the video of the demo and/or you can switch it to transcribe where you see the words as they recording is happening. this makes it easy if you don't have headphones but need to know what was gone over to gather info/pain points from prospects and clients! What do you dislike about Gong? The transcribe translation could be better, for the most part it's very accurate but sometimes it jumps around when one person is talking it shows the other ...

"Incredibly helpful for onboarding"

What do you like best about Gong? Instead of listening to many live calls, having gong has very well supplemented my onboarding for a new company by listening to many calls. The search capabilities make it easy for me to find specific calls I can learn from, and the learning is continuous due to the calls it records across the company. I"m no longer limited to people's schedules or crowding calls to get up to speed. I can truly learn as much as possible by leveraging our Gong library. I ...

"Gong is one of the top most used tools on my team"

What do you like best about Gong? We love how Gong enables us to empower our people with knowledge from their peers by scoring as well as listening to calls. It also gives leadership much needed help when it comes to strategy via the statistics it provides. What do you dislike about Gong? Searching for specific topics is sometimes hard due to some words being similar but meaning different things. For example, a company named Ramp could also be misconstrued as a verb or noun. What problems ...

"An amazing tool to help with Sales Coaching,reporting and feedback"

What do you like best about Gong? It's a great tool. Its perfect for reviewing calls, driving actions and now with the Gong Deals section, analysing touch points and next steps for my pipeline. I would highly recommend and the support staff who help me explore some of the advanced features were excellent. What do you dislike about Gong? There's not much to dislike about Gong. The only things I take with a pinch of salt are some of the suggested metrics around talk ratios etc for specific ...

"Excellent tool for note taking and professional development!"

What do you like best about Gong? Gong is really useful for capturing "to-dos" and next steps related to the deal/opportunity. What do you dislike about Gong? It's a good training tool, but it can be uncomfortable to realize all of the missed opportunities to areas for improvement. What problems is Gong solving and how is that benefiting you? I never miss a "to-do" or action item from a call!

"Every Sales Team needs Gong"

What do you like best about Gong? Organisations can record and analyse sales conversations, providing insights and recommendations to sales teams. Gong automatically transcribes sales calls, making it easy for sales reps to review and analyse calls to identify areas for improvement What do you dislike about Gong? Search can be improved, if i want to search by a keyword, the results are not accurate Some team members and clients may be uncomfortable having their conversations recorded and ...