Gong Reviews in June 2026: User Ratings, Pros & Cons

"Awesome"

What do you like best about Gong? As a sales engineer, I can review recorded calls that took place before I meet the prospect. This application also syncs with HubSpot. The value is fantastic and a powerful tool. What do you dislike about Gong? Not much really. Maybe a little the fact that I cannot review a listing of all interactions with a prospect in a more digestible format. But really, that's not a deal breaker by any means. What problems is Gong solving and how is that benefiting ...

"The greatest thing since sliced bread!"

What do you like best about Gong? I love that I can go back and listen to calls so I can improve my talk tracks. My favorite thing is the translate, I am learning spanish right now so I can chime in on my bi lingual collegues calls as well so I can improve my language. What do you dislike about Gong? I havent had any issues with Gong, they are providing me everyhting I need. Now if they can help me create a better system (hint* voicemail blasts to my clients) That would just be ...

"Great product"

What do you like best about Gong? Gong is a great way to be able to reference past recordings of my meetings. I also really enjoy being able to use the search function to find keywords that I spoke about. What do you dislike about Gong? Sometimes it is a little hard to find my previous accounts What problems is Gong solving and how is that benefiting you? In the past, I would not be able to recall the exact verbiage I had used on a call with a client. Now' I'm able to quickly go back and ...

"Great way to collaborate with individuals"

What do you like best about Gong? Gong is a great tool for coaching individuals and scoring the calls based on key metrics that need to be measured. We use this tool every week to help gauge topics that can be discussed internally to help build strategies for approaching and executing. What do you dislike about Gong? The search capability can sometimes be a bit exhausting when looking for something specific. However, it does provide visibility to other calls that can be used. What problems ...

"Great experience"

What do you like best about Gong? I love being able to have access to a transcript to really be able to see what is being said on a call in addition to any videos that might be shown as well What do you dislike about Gong? Would be nice to be able to search for key words within a transcript if you are looking for something What problems is Gong solving and how is that benefiting you? Providing a platform that will record calls with clients to be able to reference and review at later dates

"Great at what it does"

What do you like best about Gong? Easy to search video recording transcripts and manage calls. Can easily keep track of customer journey and share amongst the team and with customers and others. What do you dislike about Gong? I do not have any dislikes at this time though it can sometimes be difficult to find the exact call if multiple accounts exist for the same client or are entered differently What problems is Gong solving and how is that benefiting you? It integrates seamlessly with ...

"Great at what it does"

What do you like best about Gong? Easy to search video recording transcripts and manage calls. Can easily keep track of customer journey and share amongst the team and with customers and others. What do you dislike about Gong? I do not have any dislikes at this time though it can sometimes be difficult to find the exact call if multiple accounts exist for the same client or are entered differently What problems is Gong solving and how is that benefiting you? It integrates seamlessly with ...

"Gong review, great tool to better performances"

What do you like best about Gong? The possibility to split the conversions, get all the statistics. What do you dislike about Gong? Inacessibility from other platforms or tools What problems is Gong solving and how is that benefiting you? Get better quality calls, make sure I keep the right structure of my calls.

"Nice device but not that intuitive"

What do you like best about Gong? Super interesting to realize how much time we talk more than our clients or the opposite. What do you dislike about Gong? Not that intuitive. I guess it would be nice to have a full session meeting for that. What problems is Gong solving and how is that benefiting you? It is making us realize how much we take the lead or not and for how long and how many times we talk abut budget for example

"Makes Onboarding as an AE a Breeze"

What do you like best about Gong? Gong has hands-down accelerated my learning tenfold. Listening to top reps' sales calls on time has greatly shortened my learning curve to feel confident speaking about our product. Can't recommend it enough. What do you dislike about Gong? The mobile feature has a little less capability than the web version, but overall that is a small complaint. What problems is Gong solving and how is that benefiting you? Allows me to practice and refine my talk tracks. ...