Gong Reviews in June 2026: User Ratings, Pros & Cons

"Great product and a great team"

What do you like best about Gong? Gong has a great UI and is easy to immediately adopt. It provides value quickly through some of its most standard features and gives myself and my team fantastic insights regarding what is going on within our prospects and accounts. Gong helps us save time and resources and makes us more successful in the ways that we land, retain and expand our customers. What do you dislike about Gong? I have everything I need with Gong, though I would like to see the ...

"Great tool"

What do you like best about Gong? Gong's interface (UI) is sleek. On top of that, it's very easy to find a topic by just searching it. What do you dislike about Gong? Well, I'm not sure if it's the company that I work on or the tool. The fact is, I don't receive as many feedbacks as I wanted to. What problems is Gong solving and how is that benefiting you? Follow-up questions after a meeting (To-do list)

"Great tool"

What do you like best about Gong? Gong's interface (UI) is sleek. On top of that, it's very easy to find a topic by just searching it. What do you dislike about Gong? Well, I'm not sure if it's the company that I work on or the tool. The fact is, I don't receive as many feedbacks as I wanted to. What problems is Gong solving and how is that benefiting you? Follow-up questions after a meeting (To-do list)

"Game-changer for GTM"

What do you like best about Gong? Easy to use and impactful across the GTM team. What do you dislike about Gong? Sometimes can be tough with clients in data privacy-sensitive industries. What problems is Gong solving and how is that benefiting you? It helps remove a lot of the speculation about what is working and what isn't in the GTM motion. Also, it is really helpful to play back sales calls before hopping back on with clients.

"Great insights in an easy to use platform"

What do you like best about Gong? Easy to use and has everything there at your finger tips. Seemless integrations What do you dislike about Gong? Sometimes it is hard to know why its not joining certain people's calls. What problems is Gong solving and how is that benefiting you? Allows us to easily keep a track of conversations with clients.

"Life saver!"

What do you like best about Gong? I love that with Gong, I'm able to reference back team calls easily. The transcript option is my favorite. If there is something in an hour call that I need to listen into, I just type in that word, and I'm able to see at a glance all of the places where that word is mentioned in a conversation. I also use Gong to listen back to my own calls to help improve my presentation skills. I love that Gong gives a percentage of talking vs listening. It's helped me ...

"Gong is a game changer."

What do you like best about Gong? Ease of use, being able to search quickly for previous calls, tracking certain words, phrases or topics, recalling information from a previous meeting, sending snippets of conversations to colleagues or customers What do you dislike about Gong? I have nothing I dislike at this time. I know that Gong is capable of so much more than I am using it for, and I have barely scratched the surface. So far, everything is fantastic and I'm a huge fan. What problems is ...

"An Account Executive's Best Friend"

What do you like best about Gong? Gong is a great tool that helps me manage multiple deals, keeping them from falling between the cracks. What do you dislike about Gong? Most of the features I love are in beta, but I'm ready for their full release as i'm using them almost every day. What problems is Gong solving and how is that benefiting you? Gong allows me to track deals and essential calls in one single solution. It also helps me forecast and manage my pipeline.

"Gong=Great"

What do you like best about Gong? The ability to go back and review my calls in detail is extremely helpful. Instead of asking a customer to repeat themselves or send me follow-up screenshots/videos, I can have all that automatically saved for reference. Due to this, I can focus directly on my customer's needs in the moment, have a human conversation, and easily share critical information with cross-functional resources for easy digestion/activation. What do you dislike about Gong? Nothing ...

"The sales tool that changed my professional development for good!"

What do you like best about Gong? I love how gong analyzes the time you spend talking vs. the customer or prospect. Transcribing the recorded call is helpful when referring back to each client's specific needs and helps me cater our offerings to fit their needs. What do you dislike about Gong? It's hard to pinpoint a call I'd like to listen to from another team member when searching for keywords, but that's mainly because we have product names that can cover a variety of industries. What ...